Outlook and Office 365 Resource Guide

| August 6, 2017 | 0 Comments


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Welcome to the Outlook and Office 365 Resource Guide. Many of us are out looking for as many resources as we can to learn and support our clients. Hopefully this guide will help you and your company.

Bookmark this page, I will update as needed

  • General Use for break/fix and MSP Technicians. Consider this a buffet of everything I know. Email me if you have information to add or if something needs editing Email Call That Girl. I do have marketing for my own products at the very bottom. 

  • Scroll your mouse over to link, some have a site listed, some are hot-linked.  

Coming Soon!

  • Office 365 Onboarding Tips

  • By request! “How to move clients off old technology to Office 365”  or something like that. I will work on my “best of” for this

  • Basic SharePoint Training for technicians

Articles, Guides and PowerPoints | Click on the link to download

Facebook Groups

LinkedIn Groups

Tech Forums

Facebook Pages I like

More Online Resources


Microsoft Support and Recovery Assistant https://diagnostics.outlook.com/#/

Office Configuration Analyzer Tool  https://www.microsoft.com/en-ca/download/details.aspx?id=36852

OST Recovery and OST to PST Converter

  • Outlook PC Repairs Kernel Data Recovery https://www.kerneldatarecovery.com

  • Keep this in mind…the evaluation version is free, good thing so you can check the integrity of the data. If it works, you can buy it and then download and install and run again. It’s sad you have to do that, but that’s common I am finding with these programs. 

Mac Outlook 2011 & 2016 Repairs http://www.olk14messagerecovery.com

  • So far only have used them on one job, but this company has rock star support!

Nirsoft http://www.nirsoft.net

  • This site has some nifty little utilities. I use the NK2 Edit if my efforts fail on doing autocomplete by hand

Technical Resources/Other Experts

One thing I have found is that my clients will ask me anything. And I’m sorry, I don’t do everything. So when a client needs help outside of my scope, I have no problem having them work with another expert. Some folks I have commission setup and some I don’t. I’m really just happy having the referrals. Here is my list.

OneDrive Expert

Office 365 Collaboration Expert: SharePoint, Yammer, Teams, Groups, Delve

Professional Outlook Trainer, OneNote & Business Contact Manager Expert

Microsoft Exchange Expert

PowerShell Tech Help

Outlook Experts (outside of me) for Custom Forms, Development, Programming, etc.

  • Paul Wright, owner of www.outlookexpert.com

  • Paul and I partner on jobs, I handle the desktop requests that they get and I send them all the custom Outlook requests.

Word & Access Experts

Excel Experts



  • AppRiver, Office 365, Exchange, SecureTide (spam filter) and Encryption

    • Mention Call That Girl to get special buy-in under their 10-seat minimum.

  • BitTitan, MigrationWiz, Deployment Pro and MSP Complete

  • Harmon.ie SharePoint Desktop Syncing Tool for Online SP and Outlook 

  • Spanning.com Office 365 and Google Apps Backup

Books to read (I have not read these but follow Tony and Paul online)

Office 365 Exchange Migration Forms I Use For My Business (Feel free to copy/use)

Free Learning Videos on YouTube

Outlook Training Videos for Technicians $199 

Tech to Tech Outlook Support & Migration Coaching $278

  • I have a special 2-hour ticket for technicians only. These tickets are intended for me to remote in when you’re having an issue. These also can be used for Exchange migration coaching and helping with migration aftercare. 

Want information added? Email me!

Lisa’s eBooks

Call That Girl’s Guide to Remote Support & How to do Microsoft Exchange Migrations (Manually, not on-prem to Office365)

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Social Media Channels 

My new SEO/Google Ranking Services

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Category: Outlook Support

Lisa Hendrickson

About the Author ()

Lisa Hendrickson is the owner of Call That Girl Technology Support. She is an Outlook Expert and Office 365 Consultant. She also is now offering SEO and Marketing help for small businesses.

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