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The Top 3 Computer Issues You Will Probably Experience

| September 15, 2014

computers The Top 3 Computer Issues You Will Probably ExperienceYou may be one the lucky people that knows how to fix everything on their computer and you might be one of those that just never have that type of luck and need your computer serviced more often.

Before I dig into the top 3 types of service calls we see most4, there are 3 main categories…

3 types of repairs and software

  • Hardware
  • Software
  • Windows or Mac Operating Systems (while considered software, I have it in it’s own category for a reason)

Software will by far be #1 on the list, we repair software with almost every single computer we service.

Windows is #2 on the list, while we fix numerous software issues, Windows Operating System repairs only ranks #2 for a reason, it is much better than it was years ago and now Windows 7 is quite reliable–but Windows 8 is not doing that well and we do our fair share of software repairs here folks.

Hardware, while computer needs hardware replacing ranks #3, it’s way more rare than it was just even 5 years ago to repair. Why is this? People don’t want to invest  in expensive hardware anymore when they could buy a new computer cheaper and or buy a tablet for way less. One exception is the Mac world, people invest a lot of money into Apple products and they do usually pay for the hardware replacement units.

computer virus remove 150x150 The Top 3 Computer Issues You Will Probably ExperienceSo on to the list!

The number three repair we service here at CTG is virus removals. So many people are still using free antivirus and it just is not good enough. While no antivirus is 100%, some programs are just better than others. Free is never on that list of “better than others”.

 

argh 150x150 The Top 3 Computer Issues You Will Probably ExperienceThe number two repair is general computer glitches, this can include but not limited to

  • Flakey mouse
  • Modem/Router help
  • Internet is glitchy
  • Pop ups (junkware)
  • Redirected internet searches
  • Printer won’t print
  • Office issues (all versions)
  • Programs not opening or working right
  • Much more, any software program can have a glitch and we try to fix them all


Outlook support for Minneapolis and Rochester 150x150 The Top 3 Computer Issues You Will Probably ExperienceThe number one call we get here and this is because of my marketing and not a standard repair at other shops is Microsoft Outlook and Office 365 issues. There are not a lot of computer support companies out there that specialize in Outlook.

Many of the issues that clients call in with are just general issues that I can fix quickly. With 15 years experience, you get to know the issues fast and I always tell my clients to just call me first, it’s faster than you doing it yourself and maybe making it worse. Outlook can be delicate!

 

Outlook Consultant

| September 9, 2014

freq Outlook ConsultantWhy do you need to hire a Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 7 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $129 for one hour
  • 4 hour ticket $450
  • 8 hour ticket $799

Contact us today for a free 15 min consultation, if we can’t fix it, we don’t book the appointment

612-865-4475

Or email Lisa @ callthatgirl.biz

 

How to setup Public Folders in Outlook 2013

| August 14, 2014

I found this may be helpful for some of you looking to add public folders/calendars/contacts to your Outlook if you are using Microsoft Exchange. I am not giving instructions on how to create them in your exchange control panel, just how to add them to Outlook.

I hope you find this valuable and if so, please keep me in mind for Outlook consulting. Thanks!

Look at the bottom left area of your Outlook. You might see “mail/calendar/contacts or people”, you need to open the view up for “folders” to do so, click on the navigation arrows options or “View list” (Outlook 2010) or ….

(dots) for Outlook 2013

how to create public folders in Outlook 11 300x164 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

View “navigation options”

You might see a screen like this, for now, max it out to 7 visible items. Click OK

how to create public folders in Outlook 2 300x270 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

Now you should see all options in the lower bottom of Outlook

how to create public folders in Outlook 3 300x17 How to setup Public Folders in Outlook 2013

 

 

Click on “Folders”

You should see a mailbox now in your regular Outlook folders list, called “Public folders”

If you do not, then restart your computer and launch Outlook, they should show up.

Open the folders and see the location you want to view in the calendars. Select that location calendar and right click on it and select “New calendar”

how to create public folders in Outlook 4 268x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

 

 

Name it the location and be sure to select in the folder contains box “calendar items”

how to create public folders in Outlook 5 247x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

 

Now you will see this calendar in your list.

Right click on the new calendar and find “add to favorites”

how to create public folders in Outlook 6 256x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

Name it the calendar of the location

how to create public folders in Outlook 7 300x190 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

Now go to your calendars and you should see it in the list of calendars. If not, you may need to start outlook/and computer, but I would give it a few minutes to show up.

Microsoft Outlook Consultant

| August 14, 2014

freq Microsoft Outlook ConsultantWhy hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 7 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $129 for one hour
  • 4 hour ticket $450
  •  8 hour ticket $799

Contact us today for a free 15 min consultation, if we can’t fix it, we don’t book the appointment

612-865-4475

Or email Lisa @ callthatgirl.biz