It's our job to stay on top of technology changes to keep your business up and running

How to setup Public Folders in Outlook 2013

| August 14, 2014

I found this may be helpful for some of you looking to add public folders/calendars/contacts to your Outlook if you are using Microsoft Exchange. I am not giving instructions on how to create them in your exchange control panel, just how to add them to Outlook.

I hope you find this valuable and if so, please keep me in mind for Outlook consulting. Thanks!

Look at the bottom left area of your Outlook. You might see “mail/calendar/contacts or people”, you need to open the view up for “folders” to do so, click on the navigation arrows options or “View list” (Outlook 2010) or ….

(dots) for Outlook 2013

how to create public folders in Outlook 11 300x164 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

View “navigation options”

You might see a screen like this, for now, max it out to 7 visible items. Click OK

how to create public folders in Outlook 2 300x270 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

Now you should see all options in the lower bottom of Outlook

how to create public folders in Outlook 3 300x17 How to setup Public Folders in Outlook 2013

 

 

Click on “Folders”

You should see a mailbox now in your regular Outlook folders list, called “Public folders”

If you do not, then restart your computer and launch Outlook, they should show up.

Open the folders and see the location you want to view in the calendars. Select that location calendar and right click on it and select “New calendar”

how to create public folders in Outlook 4 268x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

 

 

Name it the location and be sure to select in the folder contains box “calendar items”

how to create public folders in Outlook 5 247x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

 

Now you will see this calendar in your list.

Right click on the new calendar and find “add to favorites”

how to create public folders in Outlook 6 256x300 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

 

 

Name it the calendar of the location

how to create public folders in Outlook 7 300x190 How to setup Public Folders in Outlook 2013

 

 

 

 

 

 

 

Now go to your calendars and you should see it in the list of calendars. If not, you may need to start outlook/and computer, but I would give it a few minutes to show up.

Microsoft Outlook Consultant

| August 14, 2014

freq Microsoft Outlook ConsultantWhy hire a Microsoft Outlook Consultant?

Outlook is a great e-mail program… when it’s working how you want it to. That’s where Call That Girl comes in with our top notch Microsoft Outlook e-mail support. We get it working the way you want it to. Many of you might have a small issue that needs to be resolved or a larger project such as an email migration to a Office 365, or setting up a public calendar in Outlook. No matter what the issues are, we can help.

Questions for you and why you might be here…

  • Are you tired of trying to Google this fix yourself and not getting anywhere?
  • Are you searching for someone to quickly fix an Outlook problem?
  • Are you frustrated with Googling and the solutions don’t work?
  • Are you tired of trying to fix this yourself?
  • Are you having difficulties with understanding what Office 365 to buy?
  • Maybe you are looking for a new solution instead of band-aiding an old problem?

How we can support your Microsoft Outlook issues

  • We only offer remote support, but it’s the most fast and deficient way to support you
  • We support national and international clients
  • Fast same day appointments
  • Scheduled appointments
  • No contracts, no monthly fees

Why hire a smaller company to support your company big or small

Small businesses live off their day to day calls in. Unlike managed service IT companies, we don’t have contracts or teams to support you. The owner and an assistant help you and since we are a small team, we make sure you are taken care of same day or book an appointment on our calendar, that fits your calendar. That is our business model, has been for 7 years and it works for us.

Most common Microsoft Outlook issues our Consultant assist with…

  • Microsoft Office 365 and a lot of it!
  • Tune ups
  • General Outlook Repairs
  • Outlook Tune Ups
  • Backing up PST files
  • Quick fixes
  • Repairing slow searching
  • Move PST files from one computer to another
  • Fix missing auto-fill
  • Repairing fix OST files
  • iCloud calendar and contacts
  • Software upgrades and transitions
  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP
  • iCloud and iTunes syncing problems
  • Insure your backup is backing up your Outlook folders
  • What’s included in an Outlook Tune-Up
  • Personal Storage File (PST) organization
  • Insure PST’s are not over their limits of size
  • Move and organize email out of current PST so you can still search
  • Move and store deleted and sent items so you can still search
  • Assist with rules and add-in’s
  • Fix minor glitches and repairs
  • Answer questions!

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions to Office 365
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Third Party apps 

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts (the Free Outlook to Google Calendar sync is no longer available btw!)

  • iCloud transitional work & repairs
  • Gsycnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Google Gmail Transitions to Exchange or Outlook.com
  • Upgrades to Outlook 2013

Pricing to fix your Outlook Issue

  • $129 for one hour
  • 4 hour ticket $450
  •  8 hour ticket $799

Contact us today for a free 15 min consultation, if we can’t fix it, we don’t book the appointment

612-865-4475

Or email Lisa @ callthatgirl.biz

 

How did that program end up on my computer?

| July 29, 2014

Hello everyone,

As a technical blogger, sometimes us techies help each other out with stories and writing. This blog has been already been posted on my buddies website, thought a share was worth it.

Original story

http://cadisheadcomputers.co.uk/wp/where-did-that-come-from-unwanted-programs/

Have you ever opened up your browser, and all of the sudden your home page is different or there is a tool bar at the top you don’t recognize? You probably recently installed some new program, and it had extra software “wrapped” up with it. You probably agreed to install it, without even knowing it, as annoying as that may be.

When you do a search for something you’d like to download, you likely find several links. It’s always good to look for the actual creator in the address to verify it’s the real version. Notice on this screenshot for my search of Avast (an antivirus program) download the first two are from avast.com, but the third is from download.com.

where did that come from 12 How did that program end up on my computer?

Downloading from the main source can reduce the risk of extra programs being added. But not always. More on that later on. First, let’s take a look at how you may be tricked into this software installation.

Let’s say I want to download a program called Magic Camera (just an example, I didn’t test the program itself, so this is not an endorsement to download it). I did a web search and found a site to download it from. I click on Download now, ignoring the little blue “Direct Download link” that’s so tiny I missed it.

where did that come from 2 How did that program end up on my computer?

Now I’m able to go through the installation steps. First, it will download the installer, then I click on the downloaded file to run the installer. One of the first screens I see is this:

where did that come from 3 How did that program end up on my computer?

I just read the top that says Click Accept to continue the installation. But read and see what I’m actually installing. The main screen says that Search Protect will change the home page of IE, Google Chrome, and Firefox, AND prevent 3rd parties from making changes. At the bottom it says, “By clicking ‘Accept’ you confirm that you have read and agree to the Search Protect Terms of Service and Privacy Policy and agree to install Search Protect.”  But who reads that stuff? Click Accept.  [NOTE SEARCH PROTECT IS A MALWARE PROGRAM, AND WILL INFECT YOUR COMPUTER!]

Next screen…

where did that come from 4 How did that program end up on my computer?

Another accept window. I just click Accept, because, again, who reads all this? But by clicking accept, I have just agreed to install GreatArcadeHits, which will serve “advertising through in-text, pop-up/under, transitional, and banner ads in your web browser”. Yes, I just agreed to this. So now they have hijacked my browser home page and will give me pop ups and banners. [NOTE GREAT ARCADE HITS, ISANOTHER MALWARE PROGRAM, WHICH WILL INFECT YOUR COMPUTER!]yo

This just goes to show you to be careful what you download. Read ALL those windows, don’t just blindly acceppt.  But also, be careful when you uninstall. When testing these installation techniques, I downloaded a program called Drive Boost (again, not a promotion for the software.) When installing I saw this window at the end of the installation.

I saw that tiny little check mark that tried to get me to install an additional program, but I was smart enough not to leave that checked! Once I decided I didn’t need the program, I went to uninstall it and saw this window:

where did that come from 5 How did that program end up on my computer?

The instinct is to immediately click on the BIG RED BOX! But stop and look at what it says. Uninstall and Get Advanced SystemCare FREE. The same program they tried to get me on when I installed. What I really want to do is click that tiny link below that says “No, I want a full uninstall.” Can you see how easy we get suckered in?

But it’s not just downloads from small companies, big business suck us in too.  Have you run a Java update lately? We recommend to keep it up to date, but be careful, because every time you update, you will see this screen:

where did that come from 6 How did that program end up on my computer?

Those check marks are there automatically, so if you just hit next, you may find the Ask toolbar at the top of your browser, and your default search will be set to Ask as well. Keep in mind, every time you need to update Java, this window comes up and is checked by default, so pay attention if you do not want that option.

This type of software can be added to any installer, even well known companies. Just be careful where you download from, and read those dialog boxes and windows that come up to be certain what you are installing. It’s easy to get fooled but now you will be wiser to these tactics.

There is another way of stopping these assorted programs from entering your system.  This program is called Unchecky.  You can download it from here http://unchecky.com/

Basically Unchecky stops installers which try to push additional unwanted programs onto your computer.

If you have installed programs such as those above (prior to installing Unchecky), then our advice, is to run your malware removal program.  These programs WILL infect your machine, causing it to become slower and slower.

We are often asked “How did those programs get installed on my computer, as I didn’t install anything”.  Well this just goes to show exactly how easy it is to do.  So please be careful.

How to setup your iPhone or iPad for Exchange with Pictures

| July 23, 2014

How to setup your iPhone or iPad for Exchange

Instructions are in ORANGE

Setting up Exchange

Go to your Home page on your iPhone and click on the gray settings button

026 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

 

Click on the “Mail, Contacts, Calendars” setting

 

027 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

Click on “Add Account”

028 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

 

Click on “Exchange”

029 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

–>Fill in your email, password and description will be automatic, or name it what you like

You should see a “verifying” spinning at the top. If it does not verify, then start over. It’s very common for iPhones to need it setup one or two times for the server to connect. If asked to keep information on the iPhone or delete, you can keep it on the iPhone. If it will absolutely not connect, you can call

Once your account is added, we will set up your default calendar and contacts.

Next we will setup your calendar and contacts to be default on your iPhone

Go to the home page on your iPhone

  • Click on the gray settings button again, and once again, “Mail, contacts and calendar” (as we did above)
  • Now scroll down about half way until you see “contacts”
  • Be sure that the default account is your exchange account

031 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

Next down is “calendar”

Set the default calendar to be the exchange you setup 

032 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

 

Now we will be sure your calendar is viewing the right calendar.

  • Go to your Home page on your iPhone
  • Click on the “Calendar” button

033 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

 

Click on “calendars” at the bottom

iphonecalview 200x300 How to setup your iPhone or iPad for Exchange with Pictures

 

 

 

 

 

 

 

 

 

 

 

Then check or uncheck the calendars you don’t want to view. 

iphonecalendar 204x300 How to setup your iPhone or iPad for Exchange with Pictures