Pricing and Services

Hi folks, my rate is $325 per hour, can be used in four 15-minute increments. Please see notes below for project expecatations that go over 2+ hours (Gmail, IMAP, Migrations, Data Recovery)

How Appointments Work

You may book an appointment using my online scheduler. Please be sure to select your correct time zone when booking.

Every engagement begins with an onboarding and system review. During this session, I evaluate your environment, review the issues you’re experiencing, and identify any underlying problems that may not be immediately visible.

After the review, I will:

• Recommend clear, practical solutions

• Provide an outline of the work if the issue requires multiple steps

• Give you an estimated time requirement to complete the work

• Once you approve the scope and time estimate, we move forward.

Important Timing Notes

Most requests take longer than one hour and may require:

• Multiple calls

• Work spread over a few days due to waiting time for syncing, downloading, uploading, repairs, or system propagation. It’s best to schedule appointments when you have the time, no travel, great internet, etc

For project requests such as Gmail not synching, IMAP folders missing from mailbox server, Outlook calendar and contact synching/3rd party app connectors, email migrations, or anything I let you know would be project: 

• These requests typically go well over and hour and can go into 2+ hours, depending on how technical requirements, changes or custom work I have to do. I also take the time to backup all the data and verify back ups. I also do testing and follow up. I cover this in the onboarding what work needs to be done, sometimes the “game plan” won’t be discovered until after we have done some work and I see the scope of what needs to be done.

Services I no longer support: 

• OneDrive outside of Outlook PST files.
• Contacts, merging, deduplicating, cleaning up or deleting
• OST recovery

This is a list of my core services but don’t be afraid to ask if I can help with other issues. If you need something not on the list, please email me lisa@callthatgirl.biz

Microsoft Outlook & Email Support– Help troubleshoot email issues, repairs, configuration, reworking Outlook for complex software syncing. POP/PST/IMAP/Gmail/Microsoft 365/Yahoo, AOL, Comcast, etc

Schedule time on my calendar below for a no cost consultation or book an appointment.

Tags: Technical Advisor Minneapolis

Category: Outlook Support