Search Results for 'referral'
Referral Plans
- First one is credit on a prepay ticket. This is handy if you need to use my services again. Some folks already have a ticket on file and I’ll add time to that. Hourly clients will get a new ticket on file for this purpose.
- Second way…If you are a technician, website designer or work in marketing and want to refer me work, I can offer a 10-15% payment on the final invoice paid by your referral. I can also work on other programs if you have another idea. Feel free to email me! Lisa@callthatgirl.biz
Technician Referral Form
Thank you for your interest in working with one of my technical referrals! As much as I love supporting everyone, I have learned to stay in my niche and focus on sending work to others outside my wheelhouse. All products and services listed in the form are with people who I personally know, all are in the USA and all own their own business! Support small business 🙂
Please fill out the simple form so we can get more information about you and your company and what you would like us to help with.
I will send this to the technician after I receive it and they will be in touch!
Office 365 Referral Company
Call us at 612-865-4475
Call That Girl is a US based company that offers a full range of Microsoft Outlook Expert support, Microsoft Exchange Migrations, Microsoft Office 365 consulting and troubleshooting 3rd party applications (Google Apps, iTunes, iCloud, Outlook.com etc). Since Lisa helps clients in the USA and internationally, remote support is the only option, but the best option as all Outlook and Office 365 support does not require onsite support!
Want to get on Lisa’s calendar? –> http://bit.ly/1C2IoEO
What she supports the most
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Microsoft Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007, Outlook 2003, Outlook Express, Windows Live Mail, Outlook.com
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Migrations gone bad/after care/fine-tuning Exchange and Office 365
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2 step verification and multi-factor authentication office 365 and Outlook problems
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Outlook troubleshooting of all versions
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Office 365 Exchange Migrations
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Exchange migration aftercare from others who didn’t get the job 100% done (problems with Outlook, settings issues, missing email, calendar and contacts confusion)
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Google Apps Sync problems
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iCloud and Outlook connection syncing issues
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Calendar and Contacts Organization
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IMAP not synching, broken, missing data, files and folders corrupted
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Too much email, Out of control folder organization
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Fixing and repairing large PST files
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Email data recovery from destruction or deletion
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Gmail + Outlook issues
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End user training
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Outlook add-in issues, slow Outlook
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Outlook 2013 and Outlook 2016 optimizing
More about Lisa…
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All work is done remotely by Lisa
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She supports the 1 person business, small teams, other technicians who need help… all the way up to larger corporate teams who need a consultant on occasion.
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She also offers support tickets for those firms that want continued fast and responsive on-going support for Outlook on-going support or Office 365 IT administration help.
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Email Delivery and Hackers
Email delivery has become a more common request this year due to the changes Yahoo and Gmail have been making with their security requirements. As well, Microsoft is tightening the belt with their security and email delivery, is now becoming a Scooby Doo mission to figure out what is wrong, why it went wrong and how to configure to have email delivered to the inbox, not junk/spam or quarantine.
When clients call me (usually due to being hacked or something is wrong with their clients not getting their emails), we start with an onboarding to review all of their settings with DNS records your domain (.com) manages and in Microsoft 365. Some folks have been hacked recently and are now restricted from email or have a lot of issues since being hacked. I can typically take care of a typical hack in an hour or less. I have a process I follow and then it’s up to you to clean up and let your contacts know. For some clients, they have it worse and they need deeper work done to get their email back to normal delivery. This is where I might need to contact Microsoft or send you to my referral partner who has more in-depth knowledge with the Microsoft 365 configuration.
I always start with my questions, then decide if I can help or call Microsoft or bring in the referral partner. Below is the full list of services we can help with. Use the form at the bottom to schedule a time or call me at 612-865-4475. For clients who got hacked, I try to get you in as soon as possible because you don’t have time to waste. Most times the hackers are still logged into your accounts working the hack. I have seen this many times and kick them out and secure your accounts asap!
Final note: Small business clients typically are subscribed to Microsoft Business Standard (Office, Exchange, Teams, SharePoint, OneDrive) and if you want the advanced Microsoft Security setup and configuration, you will need to upgrade to the Microsoft Business Premium. It comes with a higher monthly price, but you get more with it. My referral tech will review with you before helping. My referral tech also does help by the hour so you can maintain control of your account. He does have options to have him manage it all continuously but not required.
Hackers
- Secure your account
- Remove the hackers
- Review how long they have been in the account
- Review the email accounts compromised
- Review break/glass accounts
- Verify security is setup properly
- Offer tips on how to clean up
- If the hack is deeper than usual, offer guidance on how to continue on based on what your issues are
Email Delivery assistance (Update your DNS records for better email delivery)
- SPF records
- DMARC (so you can email Yahoo and Gmail)
- DKIM (better email delivery for Microsoft Exchange)
Advanced Microsoft Security (this work will be done by my referral tech)
- License Review
- Authentication Configuration
- General Tenant Configurations
- Conditional Access Configuration and Policies
- Inbound and Outbound Spam and Threat Policies (Defender)
- Intune Setup and Policies
- Alerts and Monitoring
- Defender Management (limited to email side)
- Multifactor Authentication Configuration
Large Group Microsoft 365 Training
Large Group Microsoft 365 Training
If your company is looking for hands-on, instructor-led Microsoft 365 Training, I have many options for you. Below is all the information you’ll need to review and see if I’m a good fit for your training requirements, schedule and budget. I train from an end user standpoint and I train freestyle. I have an outline but usually I just go and answer questions during the training. I offer examples of why you might want to do something or need a feature, I consider my training very non cookie cutter but more personal. Ok, I throw in a few jokes, training can be boring, might as well make it more enjoyable.
Comparing my small business to larger online training companies has value, you also can work with me after the training for your consulting or helpdesk needs. Small companies appreciate this option and often don’t have an IT company, so it works out great for us both. I don’t offer contracts, most clients buy 3-hour support package to use in 15 min increments. This option can be considered supplemental support to your IT department as sometimes requests are outside their wheelhouse.
If you are migrating from Google Workspace, Network Solutions, etc to Microsoft 365, this is a great investment in your transition. Offering training allows your employees to learn about the 365 Experience in its entirety. You’re paying a premium price; your staff should know how to utilize it all.
More about my training
- Larger online companies offer half or full day training, where I offer an accelerated power hour and with options for recording, your team can watch it later. All training sessions include a recording of the training for your team to review later.
- I don’t charge per user but per session. You can have up to 500 attendees in a session. I charge a bit more for over 500.
- You can chose to have a moderator from your team or you can use my mine for an extra charge. See below.
- I have a commission plan for those that want to refer me to their clients, or I can offer a discount for MSP and other IT consultants who wish to bill their clients. See below for more information
- For larger groups I will quote you for prep time as we will need it.
- You can offer your own demo account using your 365 account, or I can offer my demo account.
Review below and if you find we’d be a great fit, please email me at lisa@callthatgirl.biz and request a consult or use this link to schedule a 15 min consult Let me know that you read this page and what options you want. I write simple quotes and have availability to schedule soon or months out.
1.) Review the service training options
I offer 5 training or workshop style sessions of each main service of Microsoft 365. You can schedule these all in one week, knock it out! (See example schedule below) Or schedule once a week for 5 weeks, or whatever else you wish. You can also request training for just one app, or two or three. I can customize per your request.
- Outlook
- OneDrive
- SharePoint
- Teams
- Live Q&A/Portal/tips/troubleshooting,
2.) Select your training options, I have full one hour outlines for all the services for desktop or online for Windows or Mac.
- Microsoft 365 Online Only/Browser based
- Desktop apps for Windows
- Desktop apps for Mac
- iPhone/iPad/Android
3) Pricing
- Large Group/Full week of training $3700
- Once a day 1-hour sessions or once a week for 5 weeks
- Up to 1000 attendees
- Includes: Outlook desktop or online (your choice), OneDrive, SharePoint, Teams, Portal, Mobile and troubleshooting Tips. You can add or remove options, this will change your quote. Some clients want desktop and online for Outlook, this is fine it’s just two sessions.
- Does not include provided moderator, I’ll request that you provide a moderator who can answer questions specific to your company policies or you can hire mine for $150 per session, see notes below on what it includes
- Includes prep time of 4 hours (see notes below on what comes with prep time)
- Ala Carte 1-hour private sessions for one service $500
- Up to 1000 attendees
- Outlook desktops
- Outlook online (OWA)
- OneDrive includes desktop and online
- SharePoint hybrid of both online and desktop. (Does not include SharePoint site design or templates)
- Teams hybrid of both online and desktop
- Portal, Phones and mobile/troubleshooting tips
- Prep time of approximately 1 hour is $299
- Moderator not included, you can provide your own or hire mine for $150
- Small group, I will cover the basics $899
- This is a shorter training session, only cover the essentials of each service in approx 30 min
- 2-hours for all the apps Outlook, Onedrive, SharePoint, Teams, Tour of portal and mobile
- Includes prep time
- Private one on one training
- I offer this for $350 an hour and many solo business owners or retired business executives usually want to learn OneDrive and Teams so they can work more collaboratively online.
*Example training schedule for larger groups*
- Monday: Outlook
- Tuesday: OneDrive
- Wednesday: SharePoint
- Thursday: Teams
- Friday: Everything else
- Live Q&A
- Tour of the 36 Portal
- Review of questions during the week
- iPhone/iPad/Android tips
- Teams app for mobile devices
Other services available by request, trained by a Teams Phone Expert
- Teams call setup for technicians $350 per hour/up to 500 attendees
- Teams call training for end users $400 per hour/up to 500 attendees
- Both require a moderator; you can provide your own or you can hire mine for $150 per session
- Prep time 1-2 hours, depending on your team size engaging in the training
Recordings price for private training
- $150 for a session, you are allowed to upload to your Teams or SharePoint to use internally
Moderator price for private sessions $150
You can provide your own moderator, or hire mine and they will do the following:
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- Assist with adding in new attendees
- Moderating the chat
- Creating a list of questions to send to Lisa
- Send you a list of attendees
Documentation
- There is no documentation included, for some of the training options you will get the recording to use, or you can buy a recording of the training
Prep Time Includes:
- Consultation to review the goals, create surveys/analyze surveys/gather information, discuss tasks that need to be done. $299 per hour, large groups will require 4 hours as there is more to do. Smaller groups might have less so expect 1-2 hours
Reseller Programs for MSP
- MSP’s who want to offer training to their current clients or new clients can resell my training services or refer my services to the clients. Resellers can receive a lower price; referrals can receive a commission or comped training time. If you don’t offer training to your clients, they can’t buy it.
Commission Programs for anyone
- I offer a commission for your referral; it can range from 5-10%. If you are an IT company and want to trade for training time, this is an option too. If you don’t offer training to your clients, they can’t buy it.
Microsoft 365 Implementation Assistant for IT departments
- I can tech assist IT for migrations to 365, this would include onboarding, gathering data, group meetings to discuss new SharePoint and Teams, schedules for deployment, communications, training and aftercare.
If you’re interested in talking, use the form below and schedule time on my calendar or leave a message. I’ll get back to you by the end of day, thanks! ~Lisa