Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
I took a call today from a client who loves New Outlook but it would not launch at all. I checked for the usual suspects like AV/VPN and those weren’t the issue.
I decided to dig deeper and when into the program files and found a small file that looked suspicious to me, not sure if it was the file or not that was not working. The file was “olk-launchevent-host.win32.bundle” and then I searched for that and found the fix below that did launch New Outlook again. I hope this works for you. If not, reach out using the form below and I’ll see if I can help.
olk-launchevent-host component in the New Outlook/Office architecture fails to launch due to local state corruption, bad authentication cache tokens, or a blocked background JavaScript resource. [1, 2]olk.exe --clearLocalState and press Enter to clear the app state.Not many people know this, but the only reason I got into IT is because a guy who I had a crush on back in 1994 told me to get email. I thought he was ridiculous, why on earth would I need email when we talked on the phone ten times a day. He said it was cool. I didn’t care; I didn’t need a computer. I worked on an old green screen mainframe doing 411 at the phone company. After work, I wanted to party, not be a nerd. Two years later, I finally went to college and got email and then I learned I actually was a computer nerd. And I emailed him. We actually quit talking on the phone after I started school but did email here and there. He sent me a virtual floral bouquet on Valentine’s Day in 1997. I will never forget how that made me feel. I believe it was that day when I fell in love with email and now almost 30 years later, I still love it. I’m 57 and know I will retire working on the emailsphere somehow. No matter what happens with Outlook.
There are reasons for this article. I have had fears AI is going to take away my consulting business. AI is always trying to budge in line. It might take over some of my work, but now I’m going to tell you many reasons here why I feel AI is never going to kill email. I feel a bit more confident with my career choice.
I hope you enjoy this article. AI is going to be a part of our tech world no matter what. I have faith in people that we will always want to have a human connection for communications. Thirty years ago that cute guy convinced me to finally get an email account and that was probably the best advice technology advice I’ve ever received.
Keep on emailin’.
Lisa, your favorite Outlook gal
This is exactly the work I do for small law firms, support their Microsoft 365 with no long-term contracts or monthly commitments,just experienced, hourly support when you need it.
My focus is Microsoft Outlook and Microsoft 365. With more than 30 years of HelpDesk and consulting experience, I help clients troubleshoot complex Outlook and Microsoft 365 issues, integrate data across multiple platforms, and provide hands-on guidance for everything from everyday support to major transitions involving Microsoft systems.
I work with a diverse range of clients, including solo entrepreneurs, small businesses, corporate and commercial organizations, IT departments, and managed service providers (MSPs). Whether you need a quick fix, a second opinion, end-user training, or ongoing project assistance, I adapt to your needs and work at your pace.
All services are provided remotely, allowing me to assist clients throughout the United States and beyond without the delays and expense of onsite visits.
If you’re looking for an independent Microsoft Outlook consultant who can step in quickly, solve problems efficiently, and explain things in plain English, I’m here to help without the pressure of contracts or recurring fees.
Feel free to use the form below if you’d like to schedule time for a quick chat on how I can help you.
If you are searching this email title, it’s a phishing email. I got it today and found the reply-to email being send to the fake Terradyne domain. Notice the lower case “v” instead of lower case “y”. This is a common tactic hackers use to try to trick you. Email is below. Don’t reply it to it or click on any of the information in the email if there are clickable links.
swilson@terradvne.com
Copilot now has been enable for some licenses with Microsoft 365. If you’re not using it and want it off or disabled, here are the insructions.
This is for Classic Outlook and New Outlook.
Go to https://outlook.office365.com/
In the upper right area, there is a gear icon.
Click on that and in the settings pane on the left hand side, click on “Copilot”
and there you can toggle to “turn off Copilot”
This can take up to an hour to remove from your version of Outlook, you might want to close and reopen Outlook again.
If you need my help with this issue or any other Outlook/365 issues, use the form below to get in contact.
