To all my blog subscribers/readers, please excuse the crazy amount of blogging you’re about to see for the next 4-6 weeks. I don’t mean to fill your inbox with heaps of blogs you don’t necessarily care to read, nor drive you crazy! I am going to be teaching a class this summer and am increasing SEO through my blogs to show others how to do this as well. I will warn you now that not every blog will be as fabulous as some of my others, but do check in to make sure you don’t miss anything important! And as always, Call That Girl if you need any tech help!
Don’t forget, 50% off of labor when you drop off your computer repairs at our new St. Louis Park location! Call and schedule an appointment today for side-by-side support: 612-865-4475.
Are you unhappy with your current IT solutions? Do you want to talk?
Or does your company need us if you don’t own the business? Let’s talk!
In the past year, more and more requests have come from my contacts asking if we offer business IT solutions and of course we do, but due to demand of the “Cloud” we have moved to a new outline of offerings for our new clients.
In a nutshell…
Let’s chat about your current IT needs and see what you need us to do for your company
Then we will send out one of our techs to do an onsite assessment
I will figure out a proposal and send to you within a day or so
You can review and if you have questions, we can talk
You like what we have to offer and our pricing, we work on an implementation program
That’s it. No monthly fees, no contracts
What we can offer you and your company…
Antivirus solutions
Online back up
Email transitions from your server to the “cloud”
File sharing software
Smartphone (iPhone, Droid) device help and calendar, contact synching
PC and Mac support
Outlook assistance
Night and weekend hours (open Sundays too!)
Remote live helpdesk technicians
Onsite technicians
Discounted prepay time available
We have technicians in the Twin Cities, Winona and Duluth.
Email Lisa@callthatgirl.biz today to schedule a phone appointment. Or fill out the form below, thanks!
Hello to all my social meda friends! Call That Girl is excited to announce that we are moving out of our cozy basement office of the Sunny Ridge Business Complex to our new retail shopping mall storefront/office space in St. Louis Park! We are just moving down the street pretty much.
I just signed the lease last week and we are ready to get moving. We currently have 400 sqft and will have 1500 sqft, that means we need some stuff. If you happen to have some of these items, we are considering barter/trades and cash offers. Barter/trade gets you a better deal of course! Here is our wish list, please share with your friends on social media, thank you!
Phone systems (up to 4 maybe)
Reception counter/desk
Poster frames for pricing signs
Black front area rugs
Yard signs
A used Android phone
Desk for Lisa (nicer one, not a computer/cubicle desk)
Work benches (waist high for the techs to stand and work)
Flat panel monitors
Large racks for storing computers
Cubicle walls
We thank you for trying to help us, these things we figured we will need after we move in. Please email lisa@callthatgirl.biz if you can help us out. Thanks again!
First Pinterest, now LinkedIn; it seems like all the popular social media sites are being hacked these days! With LinkedIn, however, it is not a virus you need to worry about, but your password’s safety instead. There have been reports of a Russian hacker who has leaked nearly 6.5 million LinkedIn passwords. The claim has yet to be confirmed, but LinkedIn has reported that they are looking into the incident. To be safe, I suggest changing your LinkedIn password ASAP and make it complex so that it is harder for hackers to crack. For more information search the internet for “LinkedIn password leak”, it is blanketed across the internet now.
What are the concerns with this reported password leak? In addition to all the private information on these sites becoming available to the world, it is likely that the email addresses connected to the accounts of the stolen passwords are in the hands of the hackers as well. This opens a door of problems for the owners of these emails as the hackers could blast them with infectious spam emails.
To change your password, log into your LinkedIn account and hover over your name in the top right corner. Click on the settings link and find “Password” on the left-hand side of the screen. Click change; you will be prompted to enter your old password and then create a new one. Remember, complexity is the key to safety!
I have been one of those that has lost documents due to a storm. It wasn’t data in my computer, but rather documents I was working on, that I had not saved yet. One power outage and POOF, bye bye they went. That was before the days of auto-save. We here at Call That Girl know when there are massive storms going on, the next day we will get calls from people that had their modems zapped, computers fried or routers blew away from storms. Are you our next client? We hope not for these calls. These calls usually include complete new purchases and are costly. While they may be able to be claimed on an insurance policy, the point is that it’s money you have to put out now and be down with work. The downtime to set up and reconfigure everything and get your data back is the biggest headache of the whole ordeal. Now on to some tips!
Tip #1, if it’s raining out, save often.
Tip #2, if it’s storming out, turn off your computer.
Tip #3, if it’s thundering out, turn off your computer and unplug it from the wall/electric source.
Tip #4, To avoid doing 1, 2 and 3, consider getting one of these babies. Not only do they save your computer from a meltdown, but keep your computer running during the storm. Plug your modem into it and you are still surfing away while lighting is going on. It’s pretty cool to see the first time you are running on a battery during a storm. It’s like a candle almost haha.
They run about $80, sold at most electronic stores.
Now… a computer should not be plugged into one of these…
These are useless. Sure, they are good for getting more power, but do nothing for you in regards to saving you computer during a storm. And I bet most of you have your computer plugged into one right now.
If you can’t afford the $80 price tag on the big power back up, you can consider a cheaper model sold at most Lowe’s, Target, Walmart type stores. These run about $20.
If you need help with figuring out all of your cords and would like a home visit, please fill out this form and we will get back to you to schedule an appt. If you have had your power destroy your computer and you want your data back, we can help with that, too of course. Or better yet, let’s set up online back up today!
Click on the black button to the right of this post to book an appointment!
And now you can send your friends right to viruses, too! Many of you might not know this part of Pinterest, but when you find a picture you love and “Pin it”, you’re basically telling your fellow pinnners to love that pic, too and that they need to click on the picture to pin to their boards. Pinterest hosts the pictures, but then when it is finally “pinned” it can take people right to the website that is hosting the virus (after clicking on the image). The website that is hosting the pictures could have been attacked by a virus and now it’s camping out on the picture, just waiting for pinnners to pin, click and download a virus in less than a minute.
What can you do? Not much. If you pin the picture virus free you will never know. If the site becomes tainted, your future pinners will probably get it after clicking on the image, unless they have awesome protection. My client that called in this a.m. had McAfee protection and it sailed right past the security features McAfee offered. He didn’t even click on the image, he typed it in manually. If you get a virus, call us at 612-865-4475 immediately!
Watch our Youtube video to find out what you should watch out for now that you know this is a possibility.
Research has turned up little information on the laws regarding Pinterest and this issue, although I did discover another virus report. To read more, I found this blog about a clever Pinterest virus sneak.
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
This message could not be sent Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this […]
Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this error: The account for Microsoft needs […]
New Outlook Accounts are grayed out cannot remove Long title, big problem! I have now seen this twice. This error usually is found when you add email accounts and the inbox is flickering gray lines. Same resolution. Here is what I did, should work for you: I tried to remove the account, it was gray […]
New Outlook Gmail has flickering gray lines in inbox emails not loading Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines. Here is what I did, should work for you: I tried to remove the account, it was gray also, could […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Where are search folders in New Outlook? Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook. If you are new to “New Outlook”, You can […]
New Outlook Adding a Signture to Calendar Events This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic. If you are new to “New Outlook”, You can […]
Zoom calendar event won’t add to New Outlook A client called in last week with this issue. He was using New Outlook and when he went to the Zoom.us online account and scheduled a meeting, the ics download would not launch to add to his calendar. This also happeneded using the Zoom desktop app. I […]
How do I add RSS feeds in New Outlook RSS feeds is not included yet in the New Outlook version. You can send feedback to Microsoft using this link https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
New Outlook and the future with 365 Apps If you’re an avid user of Outlook Classic like me, the New Outlook might take time some time to get used to. Once you are familiar though, the 365 apps will be fun for you to use I believe. Most of the big players will have apps […]
New Outlook Book for Technicians Introduction If you’re searching for a book about New Outlook for just technicians, you’re in the right place! This Patreon is where I’m publishing each chapter as I write it. Once the book is complete, I’ll release it as a downloadable eBook (PDF) here and on my business website www.callthatgirl.biz […]
New Outlook Gmail only downloading 10 emails Not a common issue request I get with New Outlook but I have seen this issue three times now. The first two clients didn’t like New Outlook so they chose to go back to Outlook Classic. This last client I helped, he ended up keeping his computer on […]
New Outlook Book Hi readers of my articles and posts here on my website. I’m Lisa Hendrickson, the owner of this site and Microsoft Outlook Expert & 365 Consultant. I decided to open this page up on my navigation bar for those curious about what a New Outlook Book would be about. In all my […]
New Outlook Gmail not receiving new email I had a client call in today and his New Outlook setup with regular free gmail.com wasn’t updating new emails since yesterday. I was traveling so I could not remote in, I asked him to restart his computer and let me know if that helped. I got home […]
New Outlook crashing and closing immediately after launching Hopefully this post is helpful for you. New Outlook problems are now becoming calls into queue as so many people are using it. I’ll be posting my New Outlook articles as I come across fixes. You can see them all on the ride side bar of this […]
Top 8 New Outlook Issues Hi Folks, for those setting up New Outlook and having some struggles, here are the top issues I’m seeing when helping my clients. Microsoft Exchange -If you have a Basic account, you might need to upgrade to get the accounts connected. Exchange plan 1 or business standard (recommended for full […]
Hi Folks, many of you know that I have spent 15 years in the tech communities helping and supporting techs around the world with Outlook issues, training and written eBooks. Now it’s time for my biggest adventure yet…I’m offering New Outlook Training for Technicians workshops free of charge. By 2029, Microsoft is ending life for […]
Can you change the subject line in an email in New Outlook? As of today, you cannot change the subject line in an email, you can though drag it to a calendar and change the subject line there. Easy answer today folks, if you need any help with New Outlook use the form below. […]
Where are the Junk Mail options in New Outlook Hi folks, Junk email options have changed a bit for New Outlook. Check out my list below, should point you in the right direction. Open New Outlook In the upper right you see the setting gear icon Click on it and a new window will open […]
Best Way to Export Contacts from New Outlook for CRM Integration You can skip to the bottom for the instructions, much of this blog post is about exporting/importing and the different data types. This post in “in progress” and will be updated as I have new information about exporting and importing contacts to and from […]
How to Export Contacts Out of New Outlook You can skip to the bottom for the instructions, much of this blog post is about exporting/importing and the different data types. This post in “in progress” and will be updated as I have new information about exporting and importing contacts to and from New Outlook. People […]
Does Classic Outlook and New Outlook share any data files? Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Does Classic Outlook and […]
Is iCloud for Windows compatible with New Outlook Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Is iCloud for Windows compatible […]
Can you use Outlook Classic and New Outlook at the same time? Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Can […]
How to Import and Export PST into New Outlook As New Outlook develops, technicians and IT consultants are following the updates and features that are being added to the application. Our clients will have to switch in the next few years and it’s critical we know what is possible and not possible. It’s important we […]