Outsourced New Outlook Trainer for Managed Service Providers

Outsourced New Outlook Trainer for Managed Service Providers

MSP’s will be seeking New Outlook Trainers in the next few years and I’m offering my training services to all MSP, IT consultants, small companies and Corporations. Email lisa@callthatgirl.biz to schedule a time to discuss. Please note I do not write proposals, nor do I need a lot of lead time.  I can also do custom training for all different types of teams, sales/recruiters for example that would enjoy their own session as their needs are different than a regular end user.

You can view my videos on YouTube:

https://www.youtube.com/watch?v=nbpjTLtKN9U

New Outlook freestyle tutorial training

https://www.youtube.com/watch?v=w0JndHaJA_E

Workshop I offered free to my clients

https://youtu.be/d7EUFHN_Ots?si=OnSIOELwK6dkywrS

Notes:

• I have a flat fee of $500 per 60-minute session. I will use the script listed below. You can also buy an hour and we can pre-record it and you can share with your end users as needed.
• Prep hour is optional but worth considering: $300 per hour to customize your training needs. During this session, I can also add anything else you want me to discuss or show in my screenshare (links to support libraries, videos, etc).
• I prefer to use your 365 accounts to demo, I can fill in the content quickly to demostrate.
• I’d prefer if your company also hosts the demostration, records and shares on your own file servers.
• I also prefer if someone at the company is the moderator, follows the chats and assists. I don’t need this but it helps having someone on the team for any Q&A that I don’t have information for.
  • This also looks good to the attendees in my opinion

Script: 

Intro about myself, I can say I’m your company trainer or independent trainer.

Few mentions about New Outlook (sample depending on your end users and I can customize for your needs, when to call helpdesk, etc)

• Changes coming
• Consider New Outlook an updated look, during this training I will go back and forth from Outlook Classic to New Outlook
• Many features are removed and slowly being added back in will be mentioned as needed
• By 2029, we should all see a fully developed New Outlook that has some our favorite features back.

The basics are the same, email, folders, calendar, contacts, favorites, tour all of new outlook including settings

• Screenshare of how New Outlook will work with the basics most people use
• Tour of the settings end users can change
• Briefly show the 365 portal

Important Changes 

Contacts are missing almost all the fields you might currently use

• Screenshare

One thing that did changes “tasks” are now “to do”

• Screenshare

Calendar will have some changes, so for those of you doing a lot of scheduling, you will want to see what is missing or added that might help

• Screenshare
• What might not work is some of your old calendar tricks, so many people have there own flair for scheduling

Here are some important things:

• Shared Mailboxes

• Screenshare

• Automatic Replies
  • Screenshare

• Signatures/local signatures will need to be made in the settings
  • Screenshare
• Quick parts, need to be made into templates
  • Screenshare on how to do this
• Notifications
  • Not sure what you want me to show here? Notifications in Windows?
• Journal
  • Removed

Great new additions

• Templates
• Many 365 apps come included
• Teams/Planner integrates with “to do”