Category: Outlook Support
Outlook crashes when creating new email HubSpot
Outlook crashes when creating new email HubSpot
Just helped a client with this issue. Turns out his HubSpot had an update on the computer yesterday and today when he tried to write emails within HubSpot, the emails crashed while typing.
- Close Outlook
- Uninstalled the HubSpot software in control panel
- Reinstalled the Outlook add-in for Hubspot
- Launched Outlook and tested, worked great!
Client is still having a weird bug of needing to send an email twice with one of the boxes check “log to CRM” but it does work after the second click.
If you need my help, use the form below to get in contact.
New Outlook Will Not Setup an Email
New Outlook Will Not Setup an Email
I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set it up manually. And that’s not even a guarantee it will setup.
Here are a few options to help you get your email setup:
Setup from launching New Outlook
- New Outlook will prompt you to type in your email. Microsoft prefers its own servers, so it will look for a Microsoft account with that email. Take note: If you have a personal Microsoft (home/family) account with the same email as your business Microsoft 365 account, you might have options when you log in. Work/School or Personal. If you only have a personal account, more than likely you are using an old account that probably got corrupted in the server crash of 2017. Microsoft migrated their accounts to Exchange and many accounts broke and have a user name outlook_and a bunch of letters and numbers.
- Take note: Yahoo, Gmail, AOL, etc. might launch an app for you to login to the website to approve the setup. Or it might send you to 2-step authentication.
- If you see the next box “Advanced Setup”, asking for type of email, then select IMAP, POP is not supported at this point even though it’s an option.
- Be sure to have the correct incoming email server and outgoing email server as well as server port settings. Including if they require encryption (SSL/STARTTLS). If your email host does not require it, that might be one reason why New Outlook will not setup. Microsoft is requiring many changes to use their products. Older email servers sometimes don’t have added security so therefore they can get hacked easier. I don’t think that having encryption in Outlook/New Outlook makes your email more secure from hackers but it’s what Microsoft is requiring.
If normal setup fails, then try setup manually via Windows
- Try adding the account through Windows first. In the search box, type in “Settings” and on the left side is “Accounts”, scroll down to the area that has “Email & Accounts” and click on “Add account” at the top. This section will allow you to manually add an account, so you can select IMAP or whatever other type of email you have.
- Launch New Outlook and see if it connects
- If this fails, then you might not be able to set up the email in New Outlook. I have already seen this happen a few times when I have helped my clients.
If all these fail
- You might need to change your email server to another company and of course, Microsoft is a good choice for New Outlook and you can also sync your calendar and contacts with other computers/devices/phones. You can also chose Google Workspace.
Other tips:
If you are trying to log into iCloud and get an error from Microsoft, it’s most likely because you have a Microsoft account with the same email as your iCloud. Microsoft will always setup itself first, so then you need to change your Apple ID. I did this last week for a client, it was actually pretty easy.
Keep in mind that most of your data in classic Outlook if you’re using POP with PST will not be in the New Outlook. IMAP email will most likely be there. Exchange and Google Workspace will be there. Any calendar or contacts with (This computer only) will not be there. You will need to export that data from classic Outlook into the server via classic Outlook. This is a very confusing topic to explain in a blog post. Feel free to reach out if you want help doing this.
That’s it for now, other than what I posted as of Sep 21, 2024 I have no other options, but I will add on as I find new solutions. If you need my help migrating data from classic Outlook to the New Outlook, use the form below to get in contact
Want even more information or use other social media/communities?
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Love Reddit? Join my community https://www.reddit.com/r/NewOutlook
Want to contact me? Fill out the form below!
How to Send to OneNote in New Outlook
How to Send to OneNote in New Outlook
I had to poke around a bit to figure this one out. OneNote is consided an “app” in the New Outlook.
To move an email to OneNote, double click the email.
Once opened, in the right side of that window, next to reply, reply all and forward, you will see a small box with 4 squares in it.
Hover your mouse over it and you will see “Apps”
You should see “Send to OneNote” listed there, If you don’t, then the account you’re in might not support OneNote. This is so new to me too, I can’t say exactly. I clicked on it and noticed I had to log in, so it should be there for everyone.
Log into your OneNote account and try saving. For some of you with many different notebooks with different Microsoft accounts (business and personal) you might have to figure out what account to log in with. I know some of you also use the local OneNote desktop application and I found when you click “Save to OneNote” it opens in the cloud on the web. Not in the desktop application.
As of publication of this post, that’s all I have for now. In time, I will update if there are changes. If you need my help with New Outlook, please use the form below to get in contact.
Want even more information or use other social media/communities?
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Love Reddit? Join my community https://www.reddit.com/r/NewOutlook
Want to contact me? Fill out the form below!
New Outlook Missing PST Files
New Outlook Missing PST Files
As of Sep 21, 2024, New Outlook does not support PST files. UPDATE: As of Dec 5, 2024, New Outlook does support PST. Read my new post about it here https://callthatgirl.biz/new-outlook-now-supports-pst-files
If you launched the New Outlook, you will notice no data from classic Outlook in a PST will be setup. Microsoft has stated that they will add viewing PST files in 2025. Viewing only allows you to see and read emails, you cannot reply from those emails and I’m guessing you can’t move them to your email server. I can’t verify that, but viewable usually only means viewing only.
So now how do you get your PST data (POP email, folders, calendars, contacts, groups, tasks, notes, etc) into the New Outlook? Well there is a migration of data coming your way. I have a video up on YouTube right now you can watch and try to follow along. If you need my help, then schedule time with me using the form below. I can offer a quote on time to help you to get all your data into New Outlook.
Want even more information or use other social media/communities?
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Love Reddit? Join my community https://www.reddit.com/r/NewOutlook
Want to contact me? Fill out the form below!
New Outlook Won’t Connect Email Setup
New Outlook Won’t Connect Email Setup
I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set it up manually. And that’s not even a guarantee it will setup.
Here are a few options to help you get your email setup:
Setup from launching New Outlook
- New Outlook will prompt you to type in your email. Microsoft prefers its own servers, so it will look for a Microsoft account with that email. Take note: If you have a personal Microsoft (home/family) account with the same email as your business Microsoft 365 account, you might have options when you log in. Work/School or Personal. If you only have a personal account, more than likely you are using an old account that probably got corrupted in the server crash of 2017. Microsoft migrated their accounts to Exchange and many accounts broke and have a user name outlook_and a bunch of letters and numbers.
- Take note: Yahoo, Gmail, AOL, etc. might launch an app for you to login to the website to approve the setup. Or it might send you to 2-step authentication.
- If you see the next box “Advanced Setup”, asking for type of email, then select IMAP, POP is not supported at this point even though it’s an option.
- Be sure to have the correct incoming email server and outgoing email server as well as server port settings. Including if they require encryption (SSL/STARTTLS). If your email host does not require it, that might be one reason why New Outlook will not setup. Microsoft is requiring many changes to use their products. Older email servers sometimes don’t have added security so therefore they can get hacked easier. I don’t think that having encryption in Outlook/New Outlook makes your email more secure from hackers but it’s what Microsoft is requiring.
If normal setup fails, then try setup manually via Windows
- Try adding the account through Windows first. In the search box, type in “Settings” and on the left side is “Accounts”, scroll down to the area that has “Email & Accounts” and click on “Add account” at the top. This section will allow you to manually add an account, so you can select IMAP or whatever other type of email you have.
- Launch New Outlook and see if it connects
- If this fails, then you might not be able to set up the email in New Outlook. I have already seen this happen a few times when I have helped my clients.
If all these fail
- You might need to change your email server to another company and of course, Microsoft is a good choice for New Outlook and you can also sync your calendar and contacts with other computers/devices/phones. You can also chose Google Workspace.
Other tips:
If you are trying to log into iCloud and get an error from Microsoft, it’s most likely because you have a Microsoft account with the same email as your iCloud. Microsoft will always setup itself first, so then you need to change your Apple ID. I did this last week for a client, it was actually pretty easy.
Keep in mind that most of your data in classic Outlook if you’re using POP with PST will not be in the New Outlook. IMAP email will most likely be there. Exchange and Google Workspace will be there. Any calendar or contacts with (This computer only) will not be there. You will need to export that data from classic Outlook into the server via classic Outlook. This is a very confusing topic to explain in a blog post. Feel free to reach out if you want help doing this.
That’s it for now, other than what I posted as of Sep 21, 2024 I have no other options, but I will add on as I find new solutions. If you need my help migrating data from classic Outlook to the New Outlook, use the form below to get in contact
Want even more information or use other social media/communities?
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Love Reddit? Join my community https://www.reddit.com/r/NewOutlook
Want to contact me? Fill out the form below!
New Outlook Will Not Setup an Email
New Outlook Will Not Setup an Email
I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set it up manually. And that’s not even a guarantee it will setup.
Here are a few options to help you get your email setup:
Setup from launching New Outlook
- New Outlook will prompt you to type in your email. Microsoft prefers its own servers, so it will look for a Microsoft account with that email. Take note: If you have a personal Microsoft (home/family) account with the same email as your business Microsoft 365 account, you might have options when you log in. Work/School or Personal. If you only have a personal account, more than likely you are using an old account that probably got corrupted in the server crash of 2017. Microsoft migrated their accounts to Exchange and many accounts broke and have a user name outlook_and a bunch of letters and numbers.
- Take note: Yahoo, Gmail, AOL, etc. might launch an app for you to login to the website to approve the setup. Or it might send you to 2-step authentication.
- If you see the next box “Advanced Setup”, asking for type of email, then select IMAP, POP is not supported at this point even though it’s an option.
- Be sure to have the correct incoming email server and outgoing email server as well as server port settings. Including if they require encryption (SSL/STARTTLS). If your email host does not require it, that might be one reason why New Outlook will not setup. Microsoft is requiring many changes to use their products. Older email servers sometimes don’t have added security so therefore they can get hacked easier. I don’t think that having encryption in Outlook/New Outlook makes your email more secure from hackers but it’s what Microsoft is requiring.
If normal setup fails, then try setup manually via Windows
- Try adding the account through Windows first. In the search box, type in “Settings” and on the left side is “Accounts”, scroll down to the area that has “Email & Accounts” and click on “Add account” at the top. This section will allow you to manually add an account, so you can select IMAP or whatever other type of email you have.
- Launch New Outlook and see if it connects
- If this fails, then you might not be able to set up the email in New Outlook. I have already seen this happen a few times when I have helped my clients.
If all these fail
- You might need to change your email server to another company and of course, Microsoft is a good choice for New Outlook and you can also sync your calendar and contacts with other computers/devices/phones. You can also chose Google Workspace.
Other tips:
If you are trying to log into iCloud and get an error from Microsoft, it’s most likely because you have a Microsoft account with the same email as your iCloud. Microsoft will always setup itself first, so then you need to change your Apple ID. I did this last week for a client, it was actually pretty easy.
Keep in mind that most of your data in classic Outlook if you’re using POP with PST will not be in the New Outlook. IMAP email will most likely be there. Exchange and Google Workspace will be there. Any calendar or contacts with (This computer only) will not be there. You will need to export that data from classic Outlook into the server via classic Outlook. This is a very confusing topic to explain in a blog post. Feel free to reach out if you want help doing this.
That’s it for now, other than what I posted as of Sep 21, 2024 I have no other options, but I will add on as I find new solutions. If you need my help migrating data from classic Outlook to the New Outlook, use the form below to get in contact
