RSSCategory: Outlook Support

How to fix Outlook setup for iCloud error (0x800706ba)

| September 18, 2024

How to fix Outlook setup for iCloud error (0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

 

 

 

 

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

Outlook setup for iCloud error

| September 18, 2024

Outlook setup for iCloud error

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

How to Find Total Number of Emails in a Folder in New Outlook

| September 14, 2024

How to Find Total Number of Emails in a Folder in New Outlook

New Outlook changed many things and one is how to find the total number of emails in a folder. The classic used to have a view at the bottom left corner of Outlook. Now you have to put your mouse in the three dots on the right side of the folder in the folder pane. A quick view of the total will pop up for you to see.

Or you can right click on the folder and then you can see more options, the total is at the top.

If you need my help with any New Outlook issues, use the form below to get in contact with me.

 

 

 

 

 

 

 

 

 

 

 

 

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How to Add New Accounts to New Outlook

| September 14, 2024

How to Add New Accounts to New Outlook

When you launch the New Outlook for the first time, it will ask you to type in your email address. If you are launching from the classic Outlook, it might remember some of your accounts you had setup before you switched over. If they don’t automatically set up, then you have to log in to each one again and this will require the passwords and 2-step authentication/Multi-factor Authentication. If you don’t have security set up, then be prepared to do this at that time.

Few things to keep in mind, if you have many email accounts such as comcast.net, iCloud and Gmail, you might have some issues if you have used these email addresses with other types of accounts.

Example: If your iCloud account has a Gmail address, iCloud will not set up in the New Outlook. If your iCloud is setup with a comcast.net email, it will not set up the iCloud. I can count numerous ways you might have issues but if you do, I can help figure it out for you. Use the form below to schedule time.

Once you have one account added, then you can add new accounts by going to the bottom of the folder pane and click on “Add account” and the same pop up box will show up.

You can also add accounts by clicking on the gear icon in the upper right corner of the New Outlook. In the left hand side of that box, you will see “accounts” and under “email accounts” you can see all of the accounts in your New Outlook and also add more there. Or remove accounts.

I hope this helps you, again if you need help, use the form below to contact me.

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Does New Outlook Support POP

| September 14, 2024

Does New Outlook Support POP

As of Sep 14, 2024, New Outlook does not support POP or any PST files. Microsoft does have plans in 2025 to add PST files in “view” only. Meaning you cannot reply from those emails, move those emails or do anything but read only. You would need to import them into a cloud server through classic Outlook first. Microsoft Exchange or Google Workspace are the two favorite choices. Once you upload them to the cloud email server of your choice, then you can use those emails in the New Outlook. Move them around, reply from them or do whatever you wish.

I recommend before you do this, you organize your PST data a bit. Some folks have decided to not import very old data or deleted items. The New Outlook does not have a size limit as it’s really a true “cloud app” and doesn’t store local data.

If you need help with importing your PST files, use the form below and schedule a 10 min consult. I can offer a quote for you on how long this process will take.

One last thing, if you have calendar, contacts, notes and tasks in your PST file, then you will need to migrate that data to a cloud server. Microsoft Exchange is what I recommend if you want to use the New Outlook.

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Missing Forms in New Outlook

| September 10, 2024

Missing Forms in New Outlook

If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook (Sep 10, 2024).

Custom forms were not something I got into developing for clients, but I know many that have them and spent a lot of money creating the perfect forms. If you have access to your forms in another version of Outlook or still have access to classic Outlook, I would consider making a list of everything that form did you for you (custom forms can do many different functions) and try to figure out some other options. Feel free to contact me for ideas.

New Outlook so far will only use “365 connected apps” so you might want to find a company that has an app similar to what you need (you can search this in New Outlook (see image below). If you are a larger company needing your own 365 app, then you want to search for a Power Apps consultant. I’m still unsure about where to look for someone as I’m in my first year of researching all the changes New Outlook will have.

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