Tag: can’t see my gmail inbox

Is Your Gmail account slowing down your MS Outlook?

Lisa Hendrickson | July 7, 2014

I just spent a few hours last week cleaning up 22,000 emails from my Gmail account. I believe I created the account in 2007 or 2008 and never took the time to just clean house. I really don’t use the account for anything anymore, I used to use it for the chat feature, which has now turned into G+ and Hangouts. I rarely use those products of Google anymore, so cleaning up as a good idea and wow…I found some interesting stuff in there!

For most of us, we have many email accounts. It’s very typical of a client to have the following email accounts

Gmail
Comcast/Charter
Old AOL
Company email (for their work or their business)

While I am seeing less and less AOL calls in, Gmail and the free internet cable provider email (Comcast and Charter) are still very popular. But the question is this, do you have 20,000 or more emails in your Gmail? And if you are using Outlook to read those emails, is your Outlook slowing down?

Might be time to clean up those emails, archive them and organize them in your preferred program by using PST files, so you can still search them.

Outlook is a program that can manage a lot of email accounts and 1000’s of emails, but the more you have to synchronize 20,000 or so emails, the slower it will get and cause Outlook to have issues. Such as sending and receiving, not opening and won’t synchronize (if you’re using IMAP)

I can help you with these issues, call me today for help or email me! 612-865-4475 or Lisa@callthatgirl.biz

Gmail Inbox Missing in Outlook 2013

Lisa Hendrickson | June 30, 2014

Two times this week, had the exact same call come in. Gmail inboxes are missing in Outlook 2013. Guess what? Other things are going to not work either that you might not notice right away. Here is what’s going on.

Gmail offers you 2 ways to setup your email in Outlook. IMAP (nice because it synchronizes) and Pop, (download only, no synchronizing).

What is IMAP? It synchronizes your email and folders from Outlook to your email on the web, that should match up with your phone, other devices. It’s a nice feature, but not always play well with Outlook 2013, and usually just Gmail users have issues due to the limitations of Gmail and the new features in Outlook 2013.

When you setup your Gmail, your inbox may be missing and many other folders, here is why…

Outlook 2013 has added some features for IMAP and it allows you to download the folders you want to see. I’m not sure why they would add this feature as it’s not really a feature, more of a disappointment… because HELLO, the inbox is critical! So you have to go and add it yourself.

Here is how you fix it

Click on any folder viewable in Outlook 2013 from your Gmail account. Click on the top bar of Outlook and go to “Folder” and click on “IMAP Folders”

Then in the box below, click on “query”, then a list of your Gmail folders will pop up, select “Inbox” and then “subscribe” to the right. Apply and ok, close. Now refresh your Gmail folders and inbox should be listed.