If you can admit to any of these…we need to check you into the Betty Crocker Email Rehab clinic.
You have over 1000 emails in your inbox, 750 are unread
Worse, you have over 10,000 in your inbox, don’t make me guess who many are unread!
(worse worse…you have Google Apps and have over 30,000 in your ALL MAIL folder WOW), it happens, call me asap if so! I’ll book you right away, you are in DANGER!!!
You will open an email, read it, close it. Read it later, decide to maybe move on it. Close it. Read it later, then decide it’s not worth your precious time right now, mark it “Unread” so you remember to read it later with the other 749 unread “to do” emails later on. Those unread emails are really an “email graveyard” ya know!
You have over 100 Folders upon folders with more “unread” to do emails.
Do you have them organized by “career” or “year”. I personally don’t do either, I just dump everything into one big fast PST! let’s all drink the email hoarding Kool-Aid 🙂
You are the rule queen! Everything has a rule and the rules work, so you are more efficient! rules that are broken, don’t work and worse. Have 100’s of unread email in those.
You are a spam magnet
AOL, enough said
You love your spam and you enjoy every bit of it! Unread!
it’s my job to get you to “zero inbox rule” and that means, you leave work, you have no email. Every email is organized, tasks are created and you can have a life again. Email can suck the life out of you if you don’t know how to manage it.
Next blog…Contact Hoarders, to know one is to be proud of one.
Oh yes, there are contact hoarders too and I have found, you are one or the other. No two hoarders are the same!
Maybe you do, maybe you don’t? Many of my clients have told me over and over that when they book an appointment with me, they feel like they are booking a therapy appointment. I am guessing it’s because of the calming methods I use to get information out of them and how they manage their inbox. Or because they feel they went through a minor exorcism. Either way, at the end of our appointments, I have you thinking completely different about how you manage your email and more importantly, your email life.
If you find yourself lost in your own email on a daily basis, you may need some help with your set up.
If you can’t find important emails, you may need organizing help.
If your Outlook is getting clunky and slow, you should call me quickly because that’s a sign of it crashing.
If you have multiple email accounts and nothing syncs, there are solutions out there to help you.
Are you and your team (or just you) emailing yourself documents so you can have a copy on another computer? Stop that madness now. I know I have solutions to help you with this!
Are you an email hoarder? Can’t let anything go? I am an email hoarding specialist and work with you to learn to let go, but yet keep those emails…just somewhere else.
I have written many blogs about Outlook and helping. If you’re not sure you’re ready to book an appointment yet, please go to our search function at the top of the page and type in “Outlook” and you will find many more blogs I have done on the subject to help. Are you ready right now? Please call 612-865-4475 and ask to get on Lisa’s calendar. I’m here to help!
A lot of people like using free email accounts such as Google, Hotmail, Yahoo, etc. I occasionally use Gmail, and understand why these “free” email accounts are so appealing. What I don’t understand is that people consistently and continually get hacked, yet they continue to utilize the account. If you are one of the people who have been repeatedly hacked, you should consider paying about $50 a year to get your own paid-for email account. The fun thing about it is that you can get a domain that matches your name. Say your name is Suzy Sharpe and you’ve been using SusieSharpe@gmail.com your whole life. With your own domain, you could use Susie@SusieSharp.com or Susieisthebest@SusieSharp.com, instead. This way, your email is more secure, because it’s run through a secured server rather than one of the free ones.
The main reason free email accounts get hacked so often is because they are vulnerable to all of those annoying social media applications, like Facebook. The second biggest target is, of course, Twitter. LinkedIn actually got hacked a few months ago, too! For years, Facebook has been the main source for hackers, and the reason why is that most people log in with the exact same username and password that they do when they log into their email. So, when the hackers get their Facebook information, it’s right there to log into Hotmail or Gmail or whatever, and they will meddle with it and then takeover your account.
So, my recommendation is that people spend about $50 a year on their own email system, set up their email for IMAP, and then synchronize their email with their devices. By having their own private personal email account, the vulnerability of getting hacked goes way down, plus it adds a nice spin on their personal life. Plus, if and when they want a website, they have their own domain! It’s super simple to put up your own website nowadays.
If you happen to have a large family, we recommend that you get your own domain, such as the JohnsonfamilyMinneapolis.com, or something like that. Larger families have wanted to set up blogs, websites and other sharing opportunities, too. Family blogs are very popular and it’s a nice way to share updates from anywhere in the world.
If you would like help setting up your own personal domain for email and/or a family website and email please contact Call That Girl computer support and repair by filling out the form below or call 612-865-4475. Ask for an appointment on Lisa’s calendar and we will set up a time for a free consultation to discuss your needs!
Saturday A.M. I got an alert from Google that someone in Austria tried accessing my account on a device. Interesting…never had this happen before. I’m guessing they noticed this either by too many log-in attempts or they caught the IP address (how the computers track where we are logging in from). I logged into Gmail, read the alert and changed my password anyway. I know that no one had it but me, but I guess you can never tell.
As much as I am not a fan of using Google for business email, I am a fan of using it for free accounts over Hotmail or Yahoo because of the security. When clients call in and say they have been hacked, I have only seen one or two come in from Google, most, if not all, are from Hotmail, Yahoo, etc. I’m happy to post that with this Google suspicious email alert I got, I became more of a fan of using it for free email needs. There’s an example of the message below.
Do you know how to do these important computer-related functions? Here are the answers we promised!
1.) How do you save to a flash drive?
A: Insert your flash drive. A window should open up that opens your flash drive. If you do not get this window, then go to “Computer” or “my computer” and you will see your flash drive as a “drive letter.” Your computer is always the C: drive. Your flash drive might be the E: or F: or G: etc. Then when you go to save documents or pictures, you can find your flash drive letter in the list of places to save.
2.) Do you know how to download software, install it and use it?
A: When you download software, it usually downloads to the “downloads” folder. It’s best to always keep your downloads there so they are organized. Once a download is finished, you go to the “downloads” folder and double click the software and it’s usually just as easy as clicking the “next” button. Once installed, you can view the software by going to your start menu and clicking on “programs” and it should be listed there.
3.) How do you back up your data to a flash drive or external hard drive?
A: Save as answer #1, but you can copy and paste full folders of your pictures and documents to the flash or external drives.
4.) How do you find out if the link you’re clicking on goes to the site you intended or if it is taking you to a virus?
A: When you see the link, put your mouse on it and right click and view “properties”, then it will show you where the link actually goes. If it appears to be what you think it is, you can click on it. If it looks foreign to you, then click with caution.
5.) Do you know how to Google properly?
A: Many people try to Google their own computer repairs. Here is a tip if you are one of those folks…search for the exact problem you are having. Then read the list of searches. Try to click on only reputable websites that you recognize. If you are curious, have good Antivirus on your computer! Also, when you are clicking on the links, if you get a pop up to download software, close the box immediately, this is a virus more than likely. If you are asked on a website to download software to fix, keep in mind most are free, but want you to pay to “really fix” it and many times, those are fake as well.
6.) Do you know how to do a basic search on someone on the internet?
A: Search “name + town” in quotes, that will give you better results
7.) How do you blind copy (BCC) people in emails (So people can’t see the email addresses of others that you included in an email)?
A: Turn on BBC (meaning, you can send many people the same email, but they don’t see each other’s addresses). Some email programs have it already on, with outlook you may need to turn on the feature.
8.) How do you properly turn off your computer?
A: Go to “shut down” and shut it down. Just holding the power button is not the best way to shut it off. The power button shut downs just shuts it off without Windows helping to do it right.
9.) How do you perform a system restore?
A: Sometimes when your computer goes crazy, you may or may not have caused this problem. Either way, a simple system restore may help! What this does is take you back to a few days before it went crazy.
It may depend on what operating system you have, but you can search your computer for “system restore” and you will get a wizard that pops up. Do the restore to the date before it stopped working right. Then hit finish and it will take 10-15 minutes. After that, then see if your problem is gone or still there. If still there, you may need our help!
10.) Do you know how to find Call That Girl on Google maps and call us when you need help!?
A: Check out our website for directions, Google our name/address or just call us at 612-865-4475!
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]
This message could not be sent Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this […]
Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full. This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator. Your message did not reach some or all of the intended recipients. Too long/didn’t read: The above content is all with this error: The account for Microsoft needs […]
New Outlook Accounts are grayed out cannot remove Long title, big problem! I have now seen this twice. This error usually is found when you add email accounts and the inbox is flickering gray lines. Same resolution. Here is what I did, should work for you: I tried to remove the account, it was gray […]
New Outlook Gmail has flickering gray lines in inbox emails not loading Long title, big problem! I have now seen this twice. Client has all the emails setup but the inbox is flickering gray lines. Here is what I did, should work for you: I tried to remove the account, it was gray also, could […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Where are search folders in New Outlook? Right now, that function is not available. It is on the roadmap for November 2025! I know it’s a favorite for inbox searchers, so keep an eye out and in November it should be added to your New Outlook. If you are new to “New Outlook”, You can […]
New Outlook Adding a Signture to Calendar Events This is currently not an option but look for it in December of 2025! This feature is on the Microsoft Roadmap. Once launched, you should be able to add the signature just as you did in Outlook Classic. If you are new to “New Outlook”, You can […]
Zoom calendar event won’t add to New Outlook A client called in last week with this issue. He was using New Outlook and when he went to the Zoom.us online account and scheduled a meeting, the ics download would not launch to add to his calendar. This also happeneded using the Zoom desktop app. I […]
How do I add RSS feeds in New Outlook RSS feeds is not included yet in the New Outlook version. You can send feedback to Microsoft using this link https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472
New Outlook and the future with 365 Apps If you’re an avid user of Outlook Classic like me, the New Outlook might take time some time to get used to. Once you are familiar though, the 365 apps will be fun for you to use I believe. Most of the big players will have apps […]
New Outlook Book for Technicians Introduction If you’re searching for a book about New Outlook for just technicians, you’re in the right place! This Patreon is where I’m publishing each chapter as I write it. Once the book is complete, I’ll release it as a downloadable eBook (PDF) here and on my business website www.callthatgirl.biz […]
New Outlook Gmail only downloading 10 emails Not a common issue request I get with New Outlook but I have seen this issue three times now. The first two clients didn’t like New Outlook so they chose to go back to Outlook Classic. This last client I helped, he ended up keeping his computer on […]
New Outlook Book Hi readers of my articles and posts here on my website. I’m Lisa Hendrickson, the owner of this site and Microsoft Outlook Expert & 365 Consultant. I decided to open this page up on my navigation bar for those curious about what a New Outlook Book would be about. In all my […]
New Outlook Gmail not receiving new email I had a client call in today and his New Outlook setup with regular free gmail.com wasn’t updating new emails since yesterday. I was traveling so I could not remote in, I asked him to restart his computer and let me know if that helped. I got home […]
New Outlook crashing and closing immediately after launching Hopefully this post is helpful for you. New Outlook problems are now becoming calls into queue as so many people are using it. I’ll be posting my New Outlook articles as I come across fixes. You can see them all on the ride side bar of this […]
Top 8 New Outlook Issues Hi Folks, for those setting up New Outlook and having some struggles, here are the top issues I’m seeing when helping my clients. Microsoft Exchange -If you have a Basic account, you might need to upgrade to get the accounts connected. Exchange plan 1 or business standard (recommended for full […]
Hi Folks, many of you know that I have spent 15 years in the tech communities helping and supporting techs around the world with Outlook issues, training and written eBooks. Now it’s time for my biggest adventure yet…I’m offering New Outlook Training for Technicians workshops free of charge. By 2029, Microsoft is ending life for […]
Can you change the subject line in an email in New Outlook? As of today, you cannot change the subject line in an email, you can though drag it to a calendar and change the subject line there. Easy answer today folks, if you need any help with New Outlook use the form below. […]
Where are the Junk Mail options in New Outlook Hi folks, Junk email options have changed a bit for New Outlook. Check out my list below, should point you in the right direction. Open New Outlook In the upper right you see the setting gear icon Click on it and a new window will open […]
Best Way to Export Contacts from New Outlook for CRM Integration You can skip to the bottom for the instructions, much of this blog post is about exporting/importing and the different data types. This post in “in progress” and will be updated as I have new information about exporting and importing contacts to and from […]
How to Export Contacts Out of New Outlook You can skip to the bottom for the instructions, much of this blog post is about exporting/importing and the different data types. This post in “in progress” and will be updated as I have new information about exporting and importing contacts to and from New Outlook. People […]
Does Classic Outlook and New Outlook share any data files? Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Does Classic Outlook and […]
Is iCloud for Windows compatible with New Outlook Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Is iCloud for Windows compatible […]
Can you use Outlook Classic and New Outlook at the same time? Some of my clients are emailing me questions about New Outlook and I am thrilled to see the questions. I’m going to post these questions in my website posts and then add to my New Outlook Resource Guide. https://callthatgirl.biz/new-outlook-resource-guide Question for today! Can […]
How to Import and Export PST into New Outlook As New Outlook develops, technicians and IT consultants are following the updates and features that are being added to the application. Our clients will have to switch in the next few years and it’s critical we know what is possible and not possible. It’s important we […]