Tag: Microsoft Office 365 Assistance

Microsoft Outlook and Email Expert Troubleshooting

| January 19, 2014 | 0 Comments

Outlook-150x150Outlook E-Mail Help & Support for Minneapolis, MN and national remote support. Fast and responsive Outlook assistance (repairs, new computer setup, fixing contact lists, iCloud & iTunes glitches, broken PST files, Gmail problems, Outlook being slow, send/receive issues, whatever your issues are, we can help! (yes, Outlook 2013 too!)

 

Maybe you just need an Outlook Tune-Up? Click here for more info! 

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Outlook-specialist

We also support

  • Hosted Exchange Transitions
  • Microsoft Office 365 Assistance
  • IT Administration
  • Training
  • Entourage, Mac Mail, Outlook 2011
  • Outlook 2013 and Exchange Online

Typical Outlook problems we see on a daily basis at Call That Girl….

  • “My Outlook won’t open!”
  • “My email will receive, but not send”.
  • “Nothing synchronizes and I’m frustrated”
  • “My Outlook will open, but I can’t access old files”
  • “My Outlook is slow and crashes often”
  • “Since I moved to Gmail, my Outlook is all messed up”

We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, transition your email from Outlook POP/IMAP/web access to Microsoft Outlook 2003, Outlook 2007 or Outlook 2010…. or have trouble sending and receiving in Outlook -Call That Girl! We have over 14 years experience troubleshooting just about every problem with Outlook.

Call That Girl Ron McCoy

Lisa Hendrickson the owner of Call That Girl is our Outlook expert will get your email running the way you want it without much effort on your end. Outlook support is typically done with remote service, so as long as you have internet connection, we can help you from anywhere in the world!

What we can help with any type of  Outlook problems
• Set up and configuration
• Backup and restorations
• Explaining how Outlook really works
• How to move from your Gmail to Outlook
• How to stop using free email programs for business
• How to export your contacts to load into social media networks
• How to export your LinkedIn contacts into outlook
• How to setup and use your Blackberry with Outlook
• Setting up rules for email (and following them!)
• Managing your email life much better
• How to manage more than one calendar (personal and business)
• Using Tasks and Notes
• Keeping more than one contacts list (for networking/emailing purposes)
• Moving from Outlook express to Outlook 2003/2007
• Calendar management
• Move from POP to IMAP or to Hosted Exchange (Synch your world!)

Outlook-specialist

Microsoft Office 365 Transition Assistance for Minneapolis St. Paul

| July 8, 2013 | 0 Comments

9_Microsoft-Office-365

Many of our clients are transitioning to Microsoft Office 365 to manage all of their email, calendars, contacts and enjoying the added benefits of SharePoint, (consider this your own online server for your teams and an external site for your clients!). There are many other benefits as well outside of the core most people use Office 365 for though such as security, collaboration and online communications through Lync and SkyDrive. To read more from Microsoft, click here

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.

 

Is this a good solution for you?

If you are having issues as a one person team with synchronizing your computers & devices or have a team of people who can’t work together because your technology is getting in the way, it’s time to talk and get on the program. Most of our small business clients struggle with just having too many computers, iPhones, iPads, tablets and Androids that just don’t talk to each other. Make your life easier and invest in this program.

How much is it? 

  • The basic exchange online program (email, calendar, contacts and tasks synching) is just $4.95 per user, per month
  • The more robust program that offers you SharePoint and Lync is $7.95 per user, per month
  • Want all new Office 2013 software? That price is $14.95 per user, per month

Support

Outside of the awesome monthly pricing offered from our referring partner, Call That Girl offers day, night and weekend responsive help desk support, and our USA based vendor has 24×7 support.  We are proud to say that when you have an issue, we can talk to a real person, right away. Not put in a support ticket and wait 4 days and suffer. Consider us your technical liaison and all of our work is done remotely, so we can service clients from outside of Minnesota.

How does it work?

We will start with a short interview to review your current situation. Then we will work with you to create a simple proposal with a quote to let you know what to expect in terms of pricing and transition. Call That Girl does not use migration tools, all of our work is done by hand to insure your data is secured. With no monthly fee’s or contracts, our small business clients are enjoying these fast transitions that includes training on how to manage your own IT. We are always here to help, but small businesses can now manage their own cloud based programs quite easily.

Call That Girl’s pricing for Microsoft Office 365 transitions for service 

  • $150 admin fee
  • $150 per mailbox/user

To get started, email Lisa@callthatgirl.biz or call her directly at 612-865-4475 to get on her calendar for a consultation. We are also IT consultants to assist other IT departments with transitions.

Check out my 3 minute video here!

Ready to get more information? Contact us today! Sign up during the month of May and get the server admin work at no cost, that’s a $150 savings! Spring into your new business Outlook!

 

 

Why does software support cost so much?

| April 10, 2013 | 0 Comments

I will start with the main reason – knowledge. Not every computer repair or support company has the knowledge to support what you need help with. These software support companies put in the time and energy to learn the products on their own so they can support you. But there are few people that know it, so the rates are higher. Compare this to knick knacks you buy at Target. Their section for fun house decor is full of cheap, under $50 trinkets for your home. But if you want something really unique, you go to an antique store where people hand-picked cool stuff. You pay $500 for that one piece that wows people and gives your home a little something extra. Specialty software companies are like antique stores, we know what we are doing and can get things done faster. We know people, the software and how to scoot past first level support (when we call into companies if need be).  We also know the quick bugs that the software can create and how to fix them fast. We work in these applications all day, fixing, repairing and supporting is what we know well.

Basic tech support should be relatively affordable; the rates at CTG are competitive in our market and offer quick fixes. But if you are using specialty software such as ACT, CRM systems, Google Apps, Microsoft Office 365 or need server work done, expect higher expenses with your tech support.

Does this make sense? I hope so. I’ve had some clients ask why my Outlook pricing is now a bit more expensive. I have spent 13 years working with Outlook on many different levels; I am fast and fix many problems in 15 minutes or less. If you asked the technician down the street in a local repair shop to fix it, even though their rate may be very low…they could spend hours trying to figure out the problem and not fix it. The may even need to do other things to your Outlook that would make your head spin, like reinstalling, starting from scratch or worse. Their expertise is probably not in Outlook and that costs you more time and money. Hire a knowledgeable software technician and get back to work faster – it will cost less in your time and money.

Call That Girl offers Outlook (all versions), Hosted Exchange Transition Assistance (old POP/IMAP email to exchange, where everything synchs) and is now in training for Microsoft Office 365. If your company is interested in working with us on a beta testing level, we are very interested in talking to you about your company and moving to the robust work of online cloud application support for your IT needs. Call today for a consultation if you’re in need of any of the above. I look forward to helping! 612-865-4475
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Microsoft Office 365 Consultant 2