Tag: microsoft outlook technical support
Microsoft Outlook Specialist
“My Outlook won’t open!” We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, set up new email, transition your email from Outlook web access to Microsoft Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013…. or have trouble sending and receiving in Outlook -Call That Girl!
We have over 16 years experience troubleshooting just about every problem with Outlook.
Office 365 Consultants
People have heard of the benefits of Microsoft Office 365 and how it can keep your business running better than ever before, but how does it work? Where do you start?
Right here! Call That Girl today for a consultation so we can fill you in!
Microsoft Outlook Email Support
“My Outlook won’t open!” We hear that a lot here at Call That Girl. If you ever have that problem or have corrupted PST files, need help setting up Outlook, set up new email, transition your email from Outlook web access to Microsoft Outlook 2003, Outlook 2007, Outlook 2010, or Outlook 2013…. or have trouble sending and receiving in Outlook -Call That Girl!
We have over 16 years experience troubleshooting just about every problem with Outlook.
Microsoft Office 365 Consulting Services
Call That Girl offers Microsoft Office 365 consulting and training for small businesses and the solopreneurs. We specialize in Outlook email support, Outlook troubleshooting and technical support, (they call us experts!), Exchange migrations, Personal and Group Microsoft Exchange training, Microsoft Outlook training and general email support (pop/IMAP, Gmail, AOL, Comcast, EarthLink, Charter, CenturyLink). We often help with iCloud, iTunes, 3rd party apps and Mac support.
Questions
- Are you searching for someone to assist you with Office 365? We can help.
- Did you buy office 365 and not sure how it works or how to set it up?
- Are you having difficulties with understanding what products to buy?
- Are you an IT technician and need side help with Outlook or Office 365?
- Do you have a lot of Outlook issues since your migration over and need help?
- Does your team or yourself need training?
- Are things just not making sense?
Did you know?
- Even if you already have your own IT support company, you can hire us to just do this work
- We offer help in 15 minute increments or by the hour, support tickets
- We are open nights and weekends
- No contracts, no monthly fees
- Same day appointments
Office 365 Support
- IT Administration
- Assist with users accounts, permissions and restrictions
- Password reset, add new users, delete users
- Setting up Microsoft Office 365
- Migrating email/calendar and contacts to new exchange server
- Configuring Exchange, SharePoint, Lync and OneNote
- Personal or Group Training
What we can help with
General Outlook Repairs
- Outlook Tune Ups
- Quick fixes
- Affordable solutions that help you be more efficient
- Move PST files
- Repairing fix OST files
- iCloud issues
Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.
- 3rd party synchronization products
- 3rd party apps for Gmail
- iCloud transitional work & repairs
- Gyschnit
- CompanionLink
- Outlook.com
- Synchronize Outlook info with your smartphone via iTunes
- Icloud and iTunes synching problems
- Hosted Exchange Assistance/Set up and Configuration
Training
- Outlook 2007, 2010 and Outlook 2013 Training
- Private & Groups, customized for your company
- Recordable, save for future use
- Hosted Exchange Training
- Microsoft Exchange Training https://callthatgirl.biz/microsoft-exchange-training
- Office 365 Training
Software upgrades and transitions
- Upgrades for Outlook 2013
- Office 2013 installations
- Moving to the cloud from POP/IMAP
Migrations
- Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
- Google Gmail Transitions
- Yahoo, Earthlink, AOL transitions to Company branded email (.com)
Outside consulting
- IT departments who need overflow help with Outlook calls
FYI, we do not support businesses with more than 20 employees for
To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz
Gmail Inbox Missing in Outlook 2013
Two times this week, had the exact same call come in. Gmail inboxes are missing in Outlook 2013. Guess what? Other things are going to not work either that you might not notice right away. Here is what’s going on.
Gmail offers you 2 ways to setup your email in Outlook. IMAP (nice because it synchronizes) and Pop, (download only, no synchronizing).
What is IMAP? It synchronizes your email and folders from Outlook to your email on the web, that should match up with your phone, other devices. It’s a nice feature, but not always play well with Outlook 2013, and usually just Gmail users have issues due to the limitations of Gmail and the new features in Outlook 2013.
When you setup your Gmail, your inbox may be missing and many other folders, here is why…
Outlook 2013 has added some features for IMAP and it allows you to download the folders you want to see. I’m not sure why they would add this feature as it’s not really a feature, more of a disappointment… because HELLO, the inbox is critical! So you have to go and add it yourself.
Here is how you fix it
Click on any folder viewable in Outlook 2013 from your Gmail account. Click on the top bar of Outlook and go to “Folder” and click on “IMAP Folders”
Then in the box below, click on “query”, then a list of your Gmail folders will pop up, select “Inbox” and then “subscribe” to the right. Apply and ok, close. Now refresh your Gmail folders and inbox should be listed.
Other problems you may experience
Outlook 2013 also creates an .OST file, and that makes it difficult to configure your calendar and contacts with 3rd party apps, (that you need to get your phones and ipads to synch) because it creates a “Local computer” calendar and then…you will need a local .PST file for the contacts. Getting confused? That’s why people call me..as well,
Other issues you might experience
- 3rd party apps are not working nicely
Gmail IMAP only synchronizes email, no calendar, no contacts (for free accounts, business apps yes, if you have Outlook synch app installed and enabled in your account)- Gmail contacts are more current, need the imported into Outlook 2013
- Calendars are not matching up
- Sent items are missing
- Your Outlook may start to slow down if you have over 20,000 emails to synchronize. You will have to move some old email to a local .PST file.
Why Googling things yourself can hurt your computer
Call comes in, client says they downloaded Adobe and now they have junk all over their computer, their search engine is messed up and they have pornographic ads on their google page. Yep, it’s happening! Just downloading an easy program like Adobe can do this to your computer, but come on….Adobe Reader is in Google right? Of course it is, but not at the top of your Google search. It’s about 4 down. See my picture below?
It shows you a basic search in Google for Adobe Reader I just did. The real one is the 4th one down, under the “Ads” that is sometimes hard to notice. I know this because the website is actually an Adobe website, not Adobereader.com or something of the like. Very tough to tell these days folks!
But hey Lisa, Adobe is downloaded and works, so what happened?
You did get Adobe, but it was bundled in a “download manager” filled with other junk! Search engine fun and other programs that are annoying. Sometimes you can download up to 20 programs! I have spent over an hour before removing this junk.
So please be mindful when Googling and if you are not sure, don’t do anything and call us to install the programs properly, which will end up being cheaper than a virus removal.
Lisa
612-865-4475