Tag: Minneapolis computer repair

Technical Support Packages for the Entrepreneur

| September 5, 2013 | 0 Comments

If you are an entrepreneur out there starting your own business, you also need to consider adding in an “IT Budget” to your startup operating costs. These days, technology is moving way too fast and if you don’t have the best tools for your business set up from the get-go, you may find yourself spending too much time band-aiding solutions or just not working efficiently. If you are a one person office who has been having struggles with your technology, this package may just be for you too!

Is this you?

  • You ask your children to fix issues because they know more than you?
  • Do you rely on your neighbor who is a programmer to fix your viruses?
  • Is your old IT guy from your past FT job your current tech to help during the day? But he’s always too busy at night to help now?

Also keep in mind that your average computer repair shop down the street may not have all the technical knowledge your growing business may need. Not all know the cloud nor offer fast remote support and that’s what all business owners want, fast service and reliable technology to keep their businesses running.

If you have a few different technical needs, we are very resourceful and know many other small technology businesses to help you with your needs fast and affordably.

Prices are approximate until formal proposal is requested

Microsoft Hosted Exchange–Synchronize your Outlook/email/calendars and tasks with your smartphone. Never miss a beat with your life and work in balance. Hosted Exchange is a cloud based platform that synchronizes computers, devices, tablets, iPhones, iPads and Androids.

  • $70 to $90 for one year
  • $129 per hour to transition (Usual for a 1 person mailbox move is 1.5 hours)

Bundle package of technology you just should have $165 for all installed

  • Tune ups every quarter or at least every six months
  • Good Antivirus lifetime license
  • Online backup

Additional Support Ticket $512

  • Can be used for all types of computer repairs, printers, network, Outlook support, virus removals, toolbars, never expires. We track in 15 minute increments.
  • We also have onsite technicians, QuickBooks, Excel, Access, Outlook, ACT experts available as well as website designers, SEO assistants and social media marketing help.

 

Financing options

We can offer 6 months no interest/no payments with our PayPal processing. We can figure this out during a consultation.

Total quote: $896  Save 15% this month in Sept!

To get started, please fill out this simple form, we will contact you for a consultation. Thanks! ~Lisa

Top 10 IT Services Your Business Needs, #1

| January 2, 2013 | 0 Comments

Welcome to my short series on the Top 10 IT services your business needs! This is a great time of year to review your IT budget and figure out where things are missing or going wrong and get them fixed asap! If you are not working at a proficient level, you are suffering due to technical band-aids ands and fears of things costing too much. Getting small glitches fixed is the best way to stay efficient.

#1, Review your current IT support company. Find a company that fits your needs

  • Are they responsive? How quickly do they get back to you when you put in a service request?
  • How long do you have to wait to get an appointment on the calendar?
  • Do they have multiple ways of communication?
  • Do they offer night and weekend support?
  • Are they expensive?
  • Do they offer onsite assistance?
  • Do they offer remote support for those internet/printer and Office troubleshooting issues?
  • Do they have prepay plans or a monthly contract?
  • Do they offer cloud based software solutions?
  • Are they friendly and customer serviced based?
  • Are they insured?

If your IT support company is not providing the list of offerings above, then you are maybe not working with the right company for your IT needs. If you are using a family member or a friend of a friend type of IT consultant and they are not supporting your businses during the work day, you might be suffering a wee bit, but most folks who have this type of support are usually happy, until something goes wrong or when something bad happens.

I think the most important factor here when considering a company to chose is for you to create your wish list of services and go check out their website and see what they have to offer. If after you can see everything on their website, email or call in for a consultation over the phone.

I recommend hiring an IT company to have in your pocket and stay consistent using them. You can find new company many ways. Ask a friend, Google support companies or look in the Yellow Pages. Before you decide, do your homework. Call That Girl already offers everything listed above, so of course I recommend you call us when you are interviewing. I have to promote my own company, but I do try to insure my blog readers get the best value when it comes to information.

Happy New Year and let us know if we can help! Subscribe to this blog if you want to read the next 9 Top Services.

Email us Info@callthatgirl.biz or call in at 612-865-4475

 

Computer Repair St. Louis Park Minnesota 55426

| June 19, 2012 | 0 Comments

Blog posting for Computer repair St. Louis Park, MN 55426

Call That Girl computer repair and support offers home visits and in store drop off at our location on the corner of Louisiana Ave and Cedar Lake Rd. Half mile from 394, right next to Jerry’s Hardware.

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10 reasons why Call That Girl is a great computer support option for your business of any size!

| February 5, 2012 | 0 Comments

10 reasons why Call That Girl is a great computer support option for your business of any size!

1.) Awesome live helpdesk support (call in anytime!)
2.) Night and weekend support (for those workaholics)
3.) Smartphone assistance (Droid, iPhone and Blackberry) and (((synching issues too!)))
4.) PC and Mac repairs (hardware and software)
5.) Outlook help (who doesn’t have Outlook problems?)
6.) Online backup solutions (we can set this all up for you remotely)
7.) Printer, wifi and small network technicians available for onsite or remote help
8.) Prepay discount plans for those smaller businesses who want to save money and have helpdesk support “on the fly”
9.) We are customer service support specialists. We enjoy what we do and we do it well. We just love fixin’
10.) We have a great antivirus protection plan that offers…
a. Free lifetime product license
b. Email updates for alerts/outbreaks and upgrades of products
c. Free virus removals
d. $69.99 first year, $39.00 2nd year
e. Volume discounts

Now about you…
•If you are a one person company, we are a great solution for you and your budget. Pay as you need or buy our prepaid discount plan for minutes “on the clock” to use.
•If your company has 2-30 employees, we create one company ticket for you and any or all employees can call in as they need assistance. Just think of us as your own helpdesk 
•If your company is larger and has a managed IT contract that you want to keep, but want to use our services for certain computer related repairs…we are a no-compete company. We have partnerships with many managed IT companies and work with them to get your computers up and running quickly. Many of our specialties that we do fast are virus removals, tune-ups and Outlook assistance.

Call Lisa today at 612-865-4475 or email lisa@callthatgirl.biz to discuss setting up a consultation and get us on your calendar to start enjoying your IT support again. Mention this blog and get 25% off your first appointment with us.

5 ways to save money when buying a new computer

| January 18, 2012 | 0 Comments

Morning everyone! Today’s blog has a few tips on how to save money while buying a new computer. Be warned, some of the tips are of course to offer our services, but read the whole blog and you will find many other tips in the reading.

1.)  I have to put on the list…is hire us to help you buy it. We can do a remote session with you, remote into your computer and help you find a few computers online that fit your needs, your future computing needs and your budget. Things we can discuss are if your old software is compatible, your printer is compatable, what hard drive size is right for you, backup solutions, antivirus programs you need and just answer every question you have. We book usually 30 minutes for this consult, at $59 for this consultation, we find we save you money because most people go to a store and listen to a sales person and walk out of the store OVERBUYING. Working with us gives you the straight answers because you are paying us. If you want an expensive computer, we will make sure you get it and show you a few different models. If your budget is tight, we can find you many models that are inexpensive and you can get more bang for your buck if you do it right.

2.) Don’t overbuy! Simple, a sale person is making commission so be prepared if you go into a store to be upsold to death. Be sure you’re buying what you need and can afford. What do you need? Everyone wants fast fast fast….most computers out now come standard with what you need and they are pretty fast.

3.)  They say skip buying the store’s extended warranty. I am on the fence with this becuase I do think people in business should buy it, mostly because it’s your business computer and you need it fix asap. For home users, it’s iffy…if your last computer worked great for 8 years, this one will probably last that long too. Figure out your repairs you made for the past 8 years (for hardware) and it is equal to what you paid for it, you might want a warranty. If way less, you may not need it. Most extended warranties are $100-$200 and it’s just like insurance, you don’t use it you lose it. Many give you a new battery on the plan, so make sure you get that if anything!

4.) Do you really need Microsoft Office? What do you need with this program that a generic can’t do for you? People today are telling me that the Office programs are very expensive and if you don’t need Outlook, why not try the generic version of Word/Excel/Powerpoint? Try openoffice.org Using these free tools can save you up to $120 if you were going to buy the home and student version of Microsoft office.

5.) Finally the last way to save money. Can you setup the computer yourself? Don’t hire Dell to do the home install…their rates are much higher than paying us or a local company to come out and do the set up. They don’t have many extra’s in their install package, we actually sit and help you figure out all the bells and whistles. Many people hire us to help them or do it themselves until they get in a pinch. We do computer set ups for pc and macs and don’t mind getting on the floor and figuring out all the cords. If you are in business, having a professional company do the set up is worth the money. If you are a home user, it’s worth it if you don’t know what you’re doing. We save you headaches!

To book an appointment with us, please submit a request on the link below. We look forward to helping you before, after or when you have a computer headache and aspirin isn’t helping!

http://www.callthatgirl.biz/submit-a-request/

I defragged my computer and it’s still slow…

| August 14, 2011 | 0 Comments

Guest Posting by Liam Tidwell of LiamTek.com another computer repair owner from my social networking circles. Enjoy his post today folks!

I hear the above often, very often.
So in this post, we will answer the following questions:

1 What is defragging?
2 Does it really make a difference?
3 Can it hurt my computer?

First things first what is fragmentation? Think of a hard drive as an empty book. You then fill it with programs which we will call chapters. Front to back of course. Now a “chapter” gets longer but it is in the middle of the book, so you just put a note on the last page of that chapter that says see page X for the rest of this chapter. Now after enough revisions of the chapter it becomes pretty hard to read. Think of defragging like taking the book apart and putting it in a 3 ring binder so each chapter can be put in order from first to last page. That is defragmentation in a nutshell.

Does it make a difference? Yes. Does it make a noticeable difference? Maybe… That depends on how you use a computer. The performance difference really is dependent on how old the hardware is and how fragmented the drive is versus how often the drive is accessed for what you do. I’ll just say that defragmenting won’t slow you down any. Most people won’t notice a speed difference on their computer until it is in the 9-11% range and a defragmentation is capable of doing that.

Can it hurt my computer? Yes, absolutely. Will it? Probably not. Running a defragmentation is very demanding on a hard drive and can kill one that is on the verge of failing anyway. But this is why we do regular backups. For most people defragging your computer every 3-4 months will do just fine.

So there you have it, the basics of defragging. Why do people defrag? Simple, they want to speed up their computer. If your PC is slow enough that it is bothering you, chances are you will need more than a simple defrag. There are two main ways to get that new PC speed back. Hardware upgrade & software tune up and defragmentation is a small part of that process.

If you are looking to speed up your laptop or desktop PC, Call That Girl can of course help.

Liam Tidwell – LiamTek

Click here to book an appointment or call us to get some help if you’re scared to defrag yourself! 612-865-4475