Tag: minneapolis tech support

Top 10 IT Services Your Business Needs, #1

| January 2, 2013 | 0 Comments

Welcome to my short series on the Top 10 IT services your business needs! This is a great time of year to review your IT budget and figure out where things are missing or going wrong and get them fixed asap! If you are not working at a proficient level, you are suffering due to technical band-aids ands and fears of things costing too much. Getting small glitches fixed is the best way to stay efficient.

#1, Review your current IT support company. Find a company that fits your needs

  • Are they responsive? How quickly do they get back to you when you put in a service request?
  • How long do you have to wait to get an appointment on the calendar?
  • Do they have multiple ways of communication?
  • Do they offer night and weekend support?
  • Are they expensive?
  • Do they offer onsite assistance?
  • Do they offer remote support for those internet/printer and Office troubleshooting issues?
  • Do they have prepay plans or a monthly contract?
  • Do they offer cloud based software solutions?
  • Are they friendly and customer serviced based?
  • Are they insured?

If your IT support company is not providing the list of offerings above, then you are maybe not working with the right company for your IT needs. If you are using a family member or a friend of a friend type of IT consultant and they are not supporting your businses during the work day, you might be suffering a wee bit, but most folks who have this type of support are usually happy, until something goes wrong or when something bad happens.

I think the most important factor here when considering a company to chose is for you to create your wish list of services and go check out their website and see what they have to offer. If after you can see everything on their website, email or call in for a consultation over the phone.

I recommend hiring an IT company to have in your pocket and stay consistent using them. You can find new company many ways. Ask a friend, Google support companies or look in the Yellow Pages. Before you decide, do your homework. Call That Girl already offers everything listed above, so of course I recommend you call us when you are interviewing. I have to promote my own company, but I do try to insure my blog readers get the best value when it comes to information.

Happy New Year and let us know if we can help! Subscribe to this blog if you want to read the next 9 Top Services.

Email us Info@callthatgirl.biz or call in at 612-865-4475

 

Signs that Your Business is Technically Challenged

| December 12, 2012 | 0 Comments

When you have my job, you hear it all. So many people are using old school Band-Aids to get work done that is so no longer necessary. It’s just maybe time for you to know what you can do to be more efficient, how to get it done and move your company into 2013!

Here is a list of signs that your business is ready for the cloud:

  1. You or your employees complain about email issues, this can include the following: Slow email, the phones and computer never match up, lots of time doing redundant work, information is not in one place, they have too much email, nothing is organized, wouldn’t it be nice if things just ran more smoothly?
  2. You have to email yourself current documents or save on a flash drive to get documents from one place to another. You have been doing this for years and you’re getting tired of keeping track of what document was the good one!
  3. You text each other way too much for work purposes, or worse… you’re communicating over Facebook chat.
  4. You have suffered a computer crash and lost your computer software and had to rebuild it all, what a pain! How many hours did setting everything back up take you? How much did that repair cost, as well?
  5. You just finished a very important proposal for a client and in the middle of doing it, your computer froze up and now it won’t boot up. Your proposal was in the computer, now how do you get to it?
  6. You have multiple computers and nothing synchronizes, you have too many copies of certain documents and are constantly confused on where one is versus another.
  7. You don’t have a quick helpdesk to call when you are in trouble and, worry that the cost is too expensive for little problems, so you find fixes yourself that are not the most efficient.

There are a few things that we can help you with here at Call That Girl. You’d be surprised how many businesses do not have their IT functionality in place to run smoother – we can help you there. We have solutions to fit any budget and we have six months no interest, no payments from our credit card processor, so we can make sure you still get it all in under the 2012 budget! Pay in 2013!

To get a free consultation, please email info@callthatgirl.biz or call 612-865-4475 and ask for time on Lisa’s calendar.

Minneapolis Tech Support

| December 4, 2012 | 0 Comments

Minneapolis Tech Support & Computer Repair Services for Small Business

Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and within your budget.

Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support.  We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.

Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!

Schedule a FREE consultation or To Book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

We guarantee you will love having your own IT support company!

 

 

Small Business Computer Technical Repair and Support in Minneapolis

| December 1, 2012 | 1 Comment

Are you a small business out seeking new technology solutions in the Minneapolis, St. Paul Minnesota area? Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and on your budget.

Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support.  We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.

Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!

We believe in using the “cloud” for almost everything and if you are not a large corporation, you probably don’t need a server to manage your email and files anymore. Let us do a one hour consultation and see the difference in our support and pricing, and feel the freedom of only paying for what you need.

Support offerings:

  • Onsite support
  • Remote support
  • Book appointments online
  • Helpdesk ticket system
  • Call us for immediate support
  • Available 8:30 am to 9:00 pm
  • Weekend Support

Our Simple Solutions Include:

  • In person consultation
  • Computer purchases
  • File sharing options
  • Antivirus protection program
  • Online backup software
  • Volume discount for tune ups
  • Smartphone support
  • Point of sale

Extra Business Consulting Services:

  • New computer moves and set ups
  • Point of sale support
  • Light server maintenance
  • Email/Exchange Administration
  • Hosted Exchange Transitions from servers
  • Google Apps

Schedule a FREE consultation by calling 612-865-4475 or sending a request to info@callthatgirl.biz. We guarantee you will love having your own IT support company!

 

 

10 reasons why Call That Girl is a great computer support option for your business of any size!

| February 5, 2012 | 0 Comments

10 reasons why Call That Girl is a great computer support option for your business of any size!

1.) Awesome live helpdesk support (call in anytime!)
2.) Night and weekend support (for those workaholics)
3.) Smartphone assistance (Droid, iPhone and Blackberry) and (((synching issues too!)))
4.) PC and Mac repairs (hardware and software)
5.) Outlook help (who doesn’t have Outlook problems?)
6.) Online backup solutions (we can set this all up for you remotely)
7.) Printer, wifi and small network technicians available for onsite or remote help
8.) Prepay discount plans for those smaller businesses who want to save money and have helpdesk support “on the fly”
9.) We are customer service support specialists. We enjoy what we do and we do it well. We just love fixin’
10.) We have a great antivirus protection plan that offers…
a. Free lifetime product license
b. Email updates for alerts/outbreaks and upgrades of products
c. Free virus removals
d. $69.99 first year, $39.00 2nd year
e. Volume discounts

Now about you…
•If you are a one person company, we are a great solution for you and your budget. Pay as you need or buy our prepaid discount plan for minutes “on the clock” to use.
•If your company has 2-30 employees, we create one company ticket for you and any or all employees can call in as they need assistance. Just think of us as your own helpdesk 
•If your company is larger and has a managed IT contract that you want to keep, but want to use our services for certain computer related repairs…we are a no-compete company. We have partnerships with many managed IT companies and work with them to get your computers up and running quickly. Many of our specialties that we do fast are virus removals, tune-ups and Outlook assistance.

Call Lisa today at 612-865-4475 or email lisa@callthatgirl.biz to discuss setting up a consultation and get us on your calendar to start enjoying your IT support again. Mention this blog and get 25% off your first appointment with us.