Tag: Office 365 Podcast

Call That Girl’s Remote Support & Office 365 Show 1

| June 5, 2015 | 0 Comments

mousepadPublished date: 10/16/2013 Remote Support Show #1 Protect Your Money

Download at http://www.podnutz.com/ctg001

Show Notes

  • Your time is valuable, and of course, billable. Be sure to give clients a quote, but be mindful that it is only a soft quote or an estimate because work could be needed and the bill could increase. With the quote, be sure to set clear expectations and inform them that there is a cancellation fee. BE FIRM.
  • Computer repair jobs can turn into an upsell of a computer tune-up.
    • We do not do printer support during a tune-up because that is a repair and should be done either at another time with an appointment, or should be added onto the bill.
    • Set the expectations.
  • Flat rates vs. hourly rates
  • Virus removals vs. virus damage repair.
    • Set the expectation that virus removal jobs do not include repairing the damage caused by the virus. To have virus damage repair jobs done, the client will need to schedule another appointment and start a new bill.
  • For some jobs we can offer a $40 try fee. We bill them for the work we do with the intentions of “trying” to fix their problem. If we cannot fix it, we can give a referral.

Call That Girl’s Office 365 Show Sponsored by AppRiver: Guest Mike Smith

| May 25, 2015 | 0 Comments

mousepadI welcome Mike Smith next week to join me on the Office 365 Show.

To watch live next Sunday, June 7 at 11:00 AM central time, bookmark this page or this one…

Subscribe to Call That Girl’s YouTube Channel here http://www.youtube.com/callthatgirl

If you miss the live show, come back to this page and I will have the YouTube Published video to replace the “please stand by” as you see below.

Or you can download audio later at www.podnutz.com/ctg

 

Office 365 Tech Show and Podcast

| March 27, 2015

You can listen here www.podnutz.com/ctg

Show Notes
Basics of Office 365
Understanding* home vs business division
Pre 2013 Office 365 for Biz and Jan 2013 release onward (old version had limitations, feature differences, buggy backbone based on Exchange 2010, etc…. 2013 edition cleaned up the mess)

For business the differences between:
Downloadable Office 365 Pro Plus vs pure “Online Services” of 365 (email, Lync, SP, OneDrive, etc)
Exchange is about 80% of what you do; rest is everything else

Google apps vs office 365

Negatives with Google Apps: Outlook support poor (Apps Sync for Outlook –> junk);
HIPAA compliance depends on keeping all services active;
30GB of storage is shared between email/Drive/Google+;
Does not offer native email encryption (partnered with ZixCorp at $35/user/yr extra vs $2/month for 365 encryption);
Google Drive as a file server is very clunky, especially related to folder ownership (compared to SharePoint which separates folder ownership from user accounts);
No ala carte pricing or plans like 365;
No true alternative to 365’s Shared Mailboxes feature…. Google Groups simulates some mail aspects but not calendaring/contacts; Google Hangouts as conference tool is VERY buggy and not intuitive like Lync

Cases for Google Apps: Small user bases already entrenched with the “Google” world of Gmail; Young user base that hasn’t been exposed to Exchange/Outlook yet that doesn’t have high end needs

POP vs IMAP vs Exchange (pros, cons of each)

Hosted Exchange vs Office 365 — similarities, feature differences, price differences
Getting into 365 as a service
Links referenced during show 1: Google Apps 30GB Storage Limits: https://support.google.com/a/answer/1186436?hl=en

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