Tag: Outlook 2010 slow

Outlook Tune Up

| May 11, 2019 | 0 Comments

Schedule your Outlook tune up today and in 30 min or so, I will cover an 18+ point checklist for you. I’ll save it on your computer,  so you have all the information and teach you how to do things like Windows updates, Office updates, Outlook tips, online backup verification and answer a few questions if you have them. This is a needed service for those that do not have an IT company managing their computers and for small & home office business computer users.

Please read this entire page before scheduling. Keep in mind that during the tune up, I will let you know of repairs needed, migration and offer a quote for another appointment. I do not troubleshoot issues during this time.

 

  1. How many computers/computer name and specs –recommendations on hard drive size and solid-state upgrade options
  2. Phone types/iPhone/Android –discuss email and syncing contacts and calendar
  3. Windows Version and check for updates/train on how to check for updates
  4. Office version –Office 365 home or business/train on updates/buying correct version
  5. Windows logged in with Microsoft Account or local account (This is important for you to know; you might have data in the cloud you didn’t know about!)
  6. Outlook Version 32 or 64 bit
    1. Home or business/purchased
    2. Installed in the Windows apps or local
  7. One Drive installation verification/connected to correct accounts/verify if Outlook files are in OneDrive
  8. How many email accounts and types?
  9. Verify email folder sizes against PST and OST and online email
  10. 3rd party apps/iCloud? etc.
  11. Make a one-time (this computer only) backup of your local contacts and calendar
  12. Verify email is all downloaded from server for Exchange (If you want it all downloaded)
  13. Outlook tune up –just a few things I do to optimize your Outlook
  14. Verify Login with correct passwords
  15. Offer a link for you to install online backup or verify if your backup is working
  16. Help you decide if you’re a good candidate for Microsoft Exchange
  17. Schedule another spot check 3 months from now for mostly Windows Updates and backups
  18. Just added on here, some folks need email security training. Take the Google quiz!  If you need training, we can schedule another appointment for me to help https://phishingquiz.withgoogle.com

Other Services I offer

  • Email management training
  • Office 365 Security Training (one on one or in groups)
  • Helpdesk for larger teams

Feel free to leave a comment if this blog helped you! I am enjoying reading and replying to them.

Click here to schedule time on my calendar

Outlook 2010 is slow and won’t search

| February 17, 2015

outlook expert 2Ms. Outlook Expert here (Lisa aka Call That Girl) telling you all about my support call I got in today. Client is very technical with Outlook, but not all techy clients know why their Outlook can slow down and many think they have too much email. Which can be the case, but usually I have to remote in and go check many things that can cause Outlook 2010 to slow down. Sometimes to a turtle pace!

So today we will talk about Outlook 2010 and why it can slow down.

Here is the list of usual suspects…

  • PST’s have too much email in them (so, yes…you need to move off some email)
  • Too many PST folders open (No, you don’t need 12 years of archive folders all open at the same time….probably?)
  • You are searching all of the folders, (when you might only need to search maybe 1 or 2)
  • Your indexing is broken (the search feature)
  • Outlook 2010 is getting too old to handle what you are giving it! (true, you email hoarder you 🙂 )
  • You need to upgrade to Outlook 2013

Of course, there can be a list just as long of things causing Outlook 2010 to be slow, add-ins, 3rd party apps, who knows. I know though when I get in a computer I know what to look for right away. This is why hiring an Outlook Support tech to help is the best idea.

To get my fast and responsive help, call 612-865-4475 or schedule an appt with my form below, I look forward to helping!