Outlook Subject Matter Expert

Outlook Subject Matter Expert

How my expertise can help you

As a highly skilled technician and Microsoft Outlook expert, I offer email and Outlook repairs and configuration, as well as email migrations to Microsoft 365. In the legal field, I’m available for expert search, e-discovery and investigations requiring data recovery.

My expertise goes beyond the technical. In two decades of working with users and companies on Outlook and other 365 products, I’ve become not just a software specialist but a bit of a behavioral specialist. Knowing how people think, react, and work with these products gives me a huge advantage in setting up Outlook and configuring other complicated systems. Understanding how people tend to manage their own data also helps me in finding and recovering missing data, whether intentionally destroyed or deleted by accident.

Think of me when you need to:

• Search and recover lost and deleted emails, contacts, tasks, calendar events
• Recover email that was intentionally deleted
• Recover email that was accidentally deleted
• Find missing PST and OST databases
• Discover and collect lost emails needed for a legal matter
• Investigate email hacking
• Investigate employee theft or sabotage

I can show you how to:

• Protect yourself and your firm from phishing scams
• Understand your cybersecurity risks
• Set up email transfer for legal matters
• Use Outlook as a CRM to replace firm software
• Migrate email accounts from POP or IMAP to Microsoft Exchange
• Migrate data from local servers to SharePoint/Teams
• Test your data restoration capability

Need a trainer or speaker? I can cover:

• Research and search tips and tricks
• Cybersecurity best practices
• Investigation techniques
• How to manage multiple email accounts
• Inbox and folder management across devices
• How to manage large email accounts with other databases for search requirements
• Guidelines for sharing contacts with company staff
• Guidelines for sharing data outside your organization

Legal experience includes:

• Setting up email security and training for smaller law firms
• Offering Outlook expertise to supplement IT departments’ work at larger law firms
• 10 years of experience with finding evidence and documenting findings
• A growing roster of legal and paralegal clients
• Past speaker, ABA TechShow conference
• BS, Criminal Justice & Law Enforcement, Winona State University

How I work:

• All my services are available remotely using the remote support software LogMeIn Rescue
• Also available for on-site work

Click to schedule a no-cost consultation!