Tag: Outlook support
Do you need Outlook relief from a support expert?
The Outlook Expert
Microsoft Outlook is the number one used software program for businesses for a reason. It’s great, works well and usually does what you need it to do – manage your email, create rules and help manage your day to day. Not every computer repair technician knows Outlook well enough to service your calls quickly, though. This is where I step in. Since the 1990’s, I have been supporting email programs. I started off with a program called “Mulberry” and it worked great, but only managed email. Then in 2000, when I graduated college I got my first job in the corporate world supporting Lotus Notes for American Express. Lotus worked ok, but was clunky at that time. Two months later I secured a new position with Honeywell and they were a Microsoft shop and this is where my love for Outlook began.
For 13 years I have engaged in all the Outlook versions and in the past two years moved into supporting all types of email, not just Outlook, but Mac Mail, Entourage, Outlook 2011, Thunderbird, Windows live mail, you name it…I can support it. Outlook is my love, though. I know it very well and am fast at repairing and training my clients to use it most efficiently.
The Outlook Relief
Is your Microsoft Outlook giving you just too many headaches? Let’s schedule a tune-up for you and your Outlook program to learn how to use it better, repair your minor glitches and get you back on track…and back it up! Most people have no idea that they need to back it up.
Schedule an appointment today for a one hour session with Lisa for $99 (Save $30)
During this appointment we will cover the following:
- How you are doing your email (Pop or IMAP), insure it’s the best choice for you
- Repair Outlook if necessary
- Should you upgrade to the latest Outlook 2013
- Check Add-ons and remove those not needed
- Local Folder Check (PST files) for size and organization
- Fix odd glitches you may be experiencing with address books, multiple calendars
- Help you organize your files correctly
- Show you how to create rules for non-work essential emails
- Verify backup
Extra Services
- Synchronize calendar and contacts with the cloud
- Smartphones
- Hosted Exchange Transition
- Google Gmail Transition
- iCloud
- 3rd party synchronization products
- Upgrades for Outlook 2013
To book an appointment, please click here or call 612-865-4475
Do you need an email therapist?
Maybe you do, maybe you don’t? Many of my clients have told me over and over that when they book an appointment with me, they feel like they are booking a therapy appointment. I am guessing it’s because of the calming methods I use to get information out of them and how they manage their inbox. Or because they feel they went through a minor exorcism. Either way, at the end of our appointments, I have you thinking completely different about how you manage your email and more importantly, your email life.
- If you find yourself lost in your own email on a daily basis, you may need some help with your set up.
- If you can’t find important emails, you may need organizing help.
- If your Outlook is getting clunky and slow, you should call me quickly because that’s a sign of it crashing.
- If you have multiple email accounts and nothing syncs, there are solutions out there to help you.
- Are you and your team (or just you) emailing yourself documents so you can have a copy on another computer? Stop that madness now. I know I have solutions to help you with this!
- Are you an email hoarder? Can’t let anything go? I am an email hoarding specialist and work with you to learn to let go, but yet keep those emails…just somewhere else.
I have written many blogs about Outlook and helping. If you’re not sure you’re ready to book an appointment yet, please go to our search function at the top of the page and type in “Outlook” and you will find many more blogs I have done on the subject to help. Are you ready right now? Please call 612-865-4475 and ask to get on Lisa’s calendar. I’m here to help!
7 hidden costs of a new computer
Let’s say you bought your computer a few years ago and it’s not playing nice right now. So many things are going wrong that you decide it’s not worth fixing and just buy new. For some people, it’s an easy choice. Pay $150 or more to try to fix the old clunker or invest a few hundred bucks and get a brand spanking new computer! Seems like a logical choice? New is just a few bucks more so why not? For the average home user, all they need to do is just plug it in and go. Or not? Not so much lately. With all the technology advances, getting a new computer can cost you a few bucks if you need us to help you after new software purchases. Here is a list I have outlined. I have started with home users, but most businesses will need all of the items in the list done. Our costs are listed in parenthesis. Of course, when we help you we just knock out each issue and it’s billed per hour. The average new computer set up is approximately 2 hours for a home user at $198 or a business at $297.
Home users
- Printers, if your old one is so old…the regular software may not work on a new Windows 7 computer. You may need to buy a new printer or have us help find the right software for you ($39 to $79)
- Itunes (special help with getting your iPhone/iPod set up $39-79)
- Transferring your data (documents, music, internet favorites and pictures) from old to new computer ($39-$59)
- Antivirus. If you already are paying a service from a Big Box company, you should be able to call them and get it reinstalled on your new computer. You may need to buy a new license.
- Software for word, spreadsheets, etc. Find those old installations disks!
- Replacing any software that you “borrowed” from a friend, usually cannot be replaced at this point. You will need to borrow that CD again to install it and it may not be compatable. You may need to buy a version that works with Windows. Many old software programs just do not work at all with newer computers.
- Getting your computer on the network and sharing with other computers in the home/office
Business. Same list as above, but add on
- Quickbooks/Peachtree/ACT set up
- Outlook PST file set up and email configuration
- Online back up solutions or external hard drive computer back up configuration
- File sharing solutions (such as Dropbox)
- Smartphone synchronizing wth Outlook and computer
One for sure way to get kids to do their chores
I saw this on Facebook today, thought it was funny. Looks like a real winner for families that are struggling to get the kids to do their chores or homework. If you are a parent that wants to learn how to change your password on your wireless router, feel free to submit a request, we can do this for $39 to $59.
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Outlook Connector Update Giving You Problems?
That darn Outlook again, this time it’s giving an error for some folks who need the Outlook Connector add-on for some 
email accounts. There was an update sent out and I have already received reports that it’s not updating correctly. As I’m booking appointments now to fix those, I am guessing it’s because Microsoft is having you update the wrong bit version. So if you are having problems doing the update, book an appointment with us to repair.
I woke up today to open Outlook and had the update. I approved it, installed it and my own hotmail account was not sending and receiving. Before I did any technical troubleshooting, I rebooted and now my emails are sending/receiving just fine. So try that first, then call us!
TIP: If you use accounts such as Microsoft Live, Hotmail or MSN and Outlook, you probably have the Connector update. If you use Microsoft Office 365, you might have it installed as well.
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