Tag: outlook

Computer Repair Minneapolis

Why choose Call That Girl?

We are a great choice for the home users! Benefits of using  our services:

• Our easy to connect “remote login” is an affordable solution to take care of many computer problems
• We will talk to your children if necessary to train them to use the computer in a manner that is safe
• We will help guide you to make better decisions with your computer
• We do a follow up at the end of every support call to make sure you know how to avoid mistakes
• We offer a quick call follow up for free if you have a question or two

Our personable technicians will talk to you on “your level” and support you and your family with the choices you can afford. (Sometimes having the “neighbor kid” fix your computer only goes so far).

Please see the list of services below, start making your list of questions, and call for a home visit today!

If your internet works, we prefer to remote into your computer to fix any software issues. We only ask you to bring your computer into our shop if if you have the following issues:

• Bad Virus/Internet is not working
• Computer crashes/Blue or Black screen when you start the computer
• Refreshing the computer (bring it back to the day you bought it)

Service Options

Phone Support: (our most popular!) $25 for 15 minute minimum, $75 per hour

Here at Call That Girl we offer or phone support as a fast, convenient, and affordable way to treat a wide range of issues. Our technicians will guide you through the steps needed to effectively resolve your problem, while at the same time offering their expertise so that you may prevent future computer difficulties.

Home/Office Support: Starts at $85 an hour and goes up depending on where you live.

In-Shop Support: $75 per hour (average cost of repair is $112)

Extra’s

• Client Agreement form
• Delivery and onsite pick up available! http://www.bontime.com
• Call That Girl accepts credit cards and we use Logmein Rescue for remote support.
• Diagnostic charge? Not with Call That Girl!
• Before every appointment our technicians will discuss with you the current security of your computer and will suggest backing up your machine’s document, pictures, music, etc. Your “stuff” is important to us too!

Ono! My computer froze!

Sometimes an application or your computer will freeze and you can’t do anything…or can you?

There are a few things that can cause computers to freeze:

• Too much going on: Having too many programs open at once and moving too fast for the computer to manage the bigger applications
• Overclicking keys “Overclicking” doesn’t help at all. It’s equal to hitting the elevator button 15 times to get it there faster. Hitting the enter or delete key once is all you need. Hitting it faster or harder, only confuses the computer and will halt to a big freeze.
• Downloading: Downloading large files and trying to do many things at once
• Low hardware memory for what you are doing
• Lack of sleep reboot or turn off your computer sometimes, they get tired too!
• Check the heat If your computer is hot or boiling hot, turn it off at night

TRICK to save your stuff if you are in the middle of a deep freeze:

• Start with the “alt + tab” trick, find your work that needs to be saved,
• Then hit “Ctrl + S”, it will bring up a “save as” box.

If this fails, I recommend just leaving your computer for a few minutes and let it settle down. Sometimes we work too hard and the computer/application can get “confused”.  Letting it rest awhile, will give the application time to figure itself out. And clicking-clicking-clicking trying to get it to work, only confuses it more.

Go get something to drink, take a break and come back and see if the mouse moves again.

What if you did all of that and the computer is still frozen? Shutting off the computer is sometimes the only choice you have. If you have “auto-save” features in your documentation/email programs, you should be able to get back your recently worked on work. If you do not have auto save on, then you will probably have to start over.

Finally…to turn on Auto-save, you must open a new document, name it and save it on the hard drive. This is a must!!!