Tag: Tech Support

Is Technology Moving Too Fast For You To Keep Up?

| March 15, 2013 | 0 Comments

I think so! As a technical consultant, most of my clients call in for help with issues such as buying a new computer, new software, what should I use for email, how can I manage my work with my team, efficiency needs and of course…tech support. Many of my clients find us via LinkedIn and the majority of them complain that technology is moving too fast. I have to agree! I have found that even working in technology, it’s all too fast for me, too. I think what’s moving too fast right now is all the smartphone and Windows 8 changes. Even though I work in the field, I too have a lot to read up on. I can’t spend my days surfing Tech Crunch or those hyped up techie sites to keep up (Just like you all, I run a business!). Some days I find myself drowning in technology.

Even as a social media enthusiast, I can’t keep up with the ever changing social media apps and fun stuff. I noticed this years ago after I wrote my eBook about social media; everyday there was something new to learn and figure out.  I get a lot of information from of course LinkedIn and Facebook, but feeds are hard for me to keep up with there, too. I catch probably 5% of what is being pushed out. When my friends ask, “Didn’t you see my update”….I usually say, “No, when was it,” because I only see what comes up when I log in (usually a couple of times a day).

The iPhone is a lot to keep up with for me, too. Everyone talks about this app and that app, and to be fair, I use my phone for 5 things – phone, text, check my email and my calendar on the road, and do Facebook messenger because my best friend is completely addicted to it. Yesterday I unplugged my phone during an update… not the brightest idea I found out. But luckily my computer did a backup before it had to restore to factory (UGH). So I ended up losing all my apps, but my data was safe. I didn’t even care. I never used the apps.

What are your thoughts on technology moving too fast? Or are you keeping up? And if so, how much time do you spend on the upkeep?

 

Simple Business IT Solutions for Minneapolis, St. Paul and Duluth

| June 11, 2012 | 0 Comments

Are you unhappy with your current IT solutions? Do you want to talk?

Or does your company need us if you don’t own the business? Let’s talk!

In the past year, more and more requests have come from my contacts asking if we offer business IT solutions and of course we do, but due to demand of the “Cloud” we have moved to a new outline of offerings for our new clients.

In a nutshell…

  • Let’s chat about your current IT needs and see what you need us to do for your company
  • Then we will send out one of our techs to do an onsite assessment
  • I will figure out a proposal and send to you within a day or so
  • You can review and if you have questions, we can talk
  • You like what we have to offer and our pricing, we work on an implementation program

That’s it. No monthly fees, no contracts

What we can offer you and your company…

  • Antivirus solutions
  • Online back up
  • Email transitions from your server to the “cloud”
  • File sharing software
  • Smartphone (iPhone, Droid) device help and calendar, contact synching
  • PC and Mac support
  • Outlook assistance
  • Night and weekend hours (open Sundays too!)
  • Remote live helpdesk technicians
  • Onsite technicians
  • Discounted prepay time available

We have technicians in the Twin Cities, Winona and Duluth.

Email Lisa@callthatgirl.biz today to schedule a phone appointment. Or fill out the form below, thanks!

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If your Laptop is severely Damaged, can anything be Saved?

| February 15, 2011 | 0 Comments

Check out this picture of a laptop that was actually recovered from a house fire.

You are going to find this hard to believe, but the computer repair tech that worked on this laptop was actually able to retrieve all of the data off the hard drive. Not everyone would have been so lucky.

At CTG we are often asked if anything can be salvaged from a severely damaged laptop. And the answer is, each scenario can be different. You might be able to salvage a part off of a recently damaged laptop, but in the end what will probably matter most is whether your data can be saved.

We depend on our computers to keep all of our memories, taxes, personal documents, work documents, notes, calendars, emails, family weekend gatherings, weddings, videos, movie collections, just about everything we do in today’s fast moving technology world.

If your laptop was accidentally dropped, in an unfortunate house fire, stolen, or the hard drive crashes repeatedly, what would you do without your data? Starting from scratch can be pretty scary.

This is why CTG always recommends that you back up your data and computers regularly, and if you need assistance please Call That Girl today so we can assist.

Call us to schedule an appointment for a “cost efficient” 30 minute session to insure your hard drive is backed up daily, weekly, or monthly. After all, your “stuff” is very important to us.

If your laptop is damaged severely, it can still be recycled. Please visit http://www.ecyclingcentral.com to find a location convenient for you where you can drop off any laptop or other device. Typically the charge for dropping off a laptop is around $20, but well worth the good karma.

To book an appointment with CTG please fill out our contact form below or simply call 612-865-4475 today.

Holy Pink Billboard!

| January 3, 2011 | 0 Comments

Yep, I did it!!!

FedEx Invoice copy email, virus attached

| November 16, 2010 | 0 Comments

Here is an example of the fake Fedex virus email… Here is an example (given to me by one of my fellow geek friends)

From: FedEx Express Services [mailto:manager.no.7354@fedex.com]
Sent: 12 November 2010 08:57
Subject: FedEx Invoice copy No05486632

Your package has been returned to the FedEx office.
The reason of the return is – “Incorrect delivery address of the package”

Attached to the letter mailing label contains the details of the package delivery. You have to print mailing label, and come in the FedEx office in order to receive the packages.

Thank you for attention.
FedEx Logistics Services.

These usually have a fake invoiced attached, which is a small file that is executed and opened on your computer. So far the reports from my geek friends are that it’s quite destructive. DO NOT OPEN. Just delete the email and if you are waiting on a Fedex delivery/invoice/package, just call them directly to verify.

Here is a link to their website and to contact them (US) http://www.fedex.com/ca_english/

If you are googling this because you have opened it, feel free to call us (612-865-4475) and discuss removal of the virus or click below to book an appointment!