I didn’t get your email

Uh oh…here is a typical conversation, probably had every single day since junk filters were created.

Lisa: “I emailed you last week and you didn’t get it? Did you check your spam/junk folder”

Someone else: “I never check that folder”

Lisa: “Well, you should check that folder, at least a few times a week. Sometimes email gets directed to that folder and it’s not spam/junk”

Someone else: “Hmm, never occured to me. I might start checking it”

As much as we want to trust our spam/junk filters, we simply cannot. I go through mine every day to find the “just in cases” that sneak through. It’s not that my filter isn’t good, but it’s technology and once again, we cannot trust all technology to work all the time.

If you were waiting a on job offer and it was in the filter, and you didn’t respond in time and didn’t get the job, who is to blame? You or the filter?

Many of my clients will email me back saying my email was in their spam/junk folder and it wasn’t because it was from me, it was the subject line that got it there. Is there basic rules for sending out so that the subject line doesn’t get your email to the land of no where?

No, not that I am aware of. I have tried and tested many different subject lines and I think it’s the email program and how it differentiates the sender/subject line. Of course, you can can turn off all filters and then create rules, which is my preferred method. I have the junk filter on “Low” meaning that most everything that is most obvious is moved there. But then again, I see many slips during a work week.

Check that junk mail folder! And if you are seeing too many from one person slip through, add to the safe list or create a rule so that email from that said person goes to inbox.

Hope this helps, have a great Tuesday!
Lisa

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Category: General