5 Questions a Computer Repair Shop Should Ask You

This short list of questions is very important for your computer repair technician to ask you when you bring in your technology to the repair shop. Be prepared to answer questions like…

1. Do you have your program installation disks? Programs like Microsoft Office and Photoshop cannot be backed up and are therefore at the risk of being lost in the case of an operating system reload and other repairs.
2. Did you bring in any cords? Most of the time, your computer repair shop will not need you to bring in any cords besides your laptop’s power cord. If you do have to bring in cords, make sure that they are labeled so they do not get confused with the shop’s cords.
3. Are you backing up your data regularly? If not, you may want to have the computer repair shop back it up for you just in case something were to happen during the repair and all of your data was lost. If you never back up your data, talk to the technician about the options you have; after all, backing up is the golden rule in the tech world!
4. What problems are you experiencing? Try to provide a detailed description of the problems your computer is experiencing to the technician so they know specifically what they should be looking for.
5. How old is your computer?After describing the problem, the technician may ask how old your computer is. In some cases, problems are due to old age and it would probably make more sense to just purchase a brand new computer.

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Category: General