Business and Marketing Tips for Computer Techs Show #8

Published date:  08/30/2012 BAMcast.biz #8: Lisa Hendrickson and Derrick Wlodarz

Listen in by clicking the link here!

Show Notes

• Derrick Wlodarz is a writer on technibble.com. He writes business information articles that are helpful for everyone.
  • Can provide usable knowledge that even experienced business owners can implement in their day-to-day work.
• Define what products and services you want to offer.
  • Your products and services will determine the type of customers you will have and the type of jobs you will be working on.
    • Some jobs will not be worth your time.
    • Small jobs like cellphone repairs may not generate enough income to make a profit, and should be dealt with by cellphone repair professionals.
  • Hire extra help to manage projects.
    • Delegate phones, emails, and secretarial type duties to a hired assistant to get more work accomplished.
  • The IT “divide”
    • Where is the cloud?
    • Break/Fix IT consultants
    • Computer repair shops
    • Managed IT
      • What is managed IT?
        • Monthly contract with clients for regular jobs
        • Managed services
          • Project management type jobs like email administration with continued support under approval of the client. Allows for email and phone call reminders to give the client updates on their services, follow-up calls to ensure satisfaction and to verify that things are working correctly.
        • Cloud computing and cloud storage has security concerns that allow other people to gain access to documents shared “in the cloud”.
          • A lot of people do not understand the cloud and the IT infrastructure.
            • Not the most secure.
          • People have different expectations for raising their business in place of keeping their day job.
          • It takes time, practice, and patience to learn skills that you will use in the workplace.
          • Hire people that are good at different things so that the company can specialize in different things and grow in different ways.

Tags: Business Tips for Computer repair businesses, Business Tips for Computer Techs, computer repair business tips, Computer Repair Marketing Advice, Managed IT, Marketing Tips for Computer repair businesses

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