RSSCategory: Outlook Support

New Outlook Not Launching or Opening

| July 31, 2026

New Outlook Not Launching or Opening

I took a call today from a client who loves New Outlook but it would not launch at all. I checked for the usual suspects like AV/VPN and those weren’t the issue.

I decided to dig deeper and when into the program files and found a small file that looked suspicious to me, not sure if it was the file or not that was not working. The file was “olk-launchevent-host.win32.bundle” and then I searched for that and found the fix below that did launch New Outlook again. I hope this works for you. If not, reach out using the form below and I’ll see if I can help.

The olk-launchevent-host component in the New Outlook/Office architecture fails to launch due to local state corruption, bad authentication cache tokens, or a blocked background JavaScript resource. [1, 2]
Clearing Local State and Cache
  • Close Outlook and all related Microsoft apps (like Teams or Word) completely.
  • Press Windows Key + R to open the Run dialog box.
  • Type olk.exe --clearLocalState and press Enter to clear the app state.
  • Reopen Outlook and check if the launch event host processes successfully.

Microsoft 365 for Law Firms

| July 23, 2026

Microsoft 365 for Law Firms

This is exactly the work I do for small law firms, support their Microsoft 365 with no long-term contracts or monthly commitments,just experienced, hourly support when you need it.

My focus is Microsoft Outlook and Microsoft 365. With more than 30 years of HelpDesk and consulting experience, I help clients troubleshoot complex Outlook and Microsoft 365 issues, integrate data across multiple platforms, and provide hands-on guidance for everything from everyday support to major transitions involving Microsoft systems.

I work with a diverse range of clients, including solo entrepreneurs, small businesses, corporate and commercial organizations, IT departments, and managed service providers (MSPs). Whether you need a quick fix, a second opinion, end-user training, or ongoing project assistance, I adapt to your needs and work at your pace.

All services are provided remotely, allowing me to assist clients throughout the United States and beyond without the delays and expense of onsite visits.

If you’re looking for an independent Microsoft Outlook consultant who can step in quickly, solve problems efficiently, and explain things in plain English, I’m here to help without the pressure of contracts or recurring fees.

Feel free to use the form below if you’d like to schedule time for a quick chat on how I can help you.

 

RFQ: Terradyne Engineering, Inc Master Plan fake or real email

| July 15, 2026

RFQ: Terradyne Engineering, Inc Master Plan fake or real email

If you are searching this email title, it’s a phishing email. I got it today and found the reply-to email being send to the fake Terradyne domain. Notice the lower case “v” instead of lower case “y”. This is a common tactic hackers use to try to trick you. Email is below. Don’t reply it to it or click on any of the information in the email if there are clickable links.

swilson@terradvne.com


Microsoft 365 Business Podcast

| June 28, 2026

Microsoft 365 Business Podcast

Welcome to Call That Girl’s Business & 365 Podcast. I’m Lisa Hendrickson and have been podcasting since 2011. I have had 4 different podcasts (55K downloads), all which changed due my business changing. This time around, I am focusing on sharing stories, tips and information to a wider audience: Tech saavy business owners, entrepreneurs, IT professionals, managed service providers, and Microsoft 365 administrators. Each episode will cover what’s happening now, business trends, accidental CIO tips and an Ask Lisa section.

Topics include Microsoft Outlook, Microsoft 365 administration, GoDaddy migrations, business email, Microsoft licensing, email security, DNS, Microsoft Teams, OneDrive, SharePoint, Entra ID, and practical technology advice for growing businesses. If you’re responsible for your company’s email, Microsoft 365 environment, or technology decisions, you’ll find practical conversations based on decades of hands-on consulting experience. And I hope you enjoy some light banter because technology does have some laughs, “misery loves company” and I share those stories too. Working in tech or being the CIO of your business can have it’s laughs.

The podcasts and video links for each show will be listed. You can subscribe on the podcast directly on Apple or Spotify or YouTube as well.

Podbean: https://callthatgirl.podbean.com/

Apple: https://podcasts.apple.com/us/podcast/call-that-girls-business-365-podcast/id1761264434

Spotify: https://open.spotify.com/show/3FXwYf5h5UH1tJQjMSVs1m

YouTube: https://www.youtube.com/@CallThatGirl


July 12th, Microsoft Migration Checklist 

In this show I run through a checklist of things on the computer that might cause issues before a migration. This is not a full 365 migration checklist.

 

 


July 5th, 2026. In this show I discuss last week’s jobs that either took longer or had unexpected bumps in the road.

We all hope migrations go smooth but it’s learning how to get through them that makes them seamless

LinkedIn newsletter https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7306074119194779649

Call That Girl’s Newsletter https://callthatgirl.biz/keep-up-with-call-that-girl


June 28th: This week’s “Call That Girls Business and 365 Podcast”

Covers discussing moving from IMAP to Exchange, Microsoft To Google and tips for the accidental CIO.

LinkedIn newsletter https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7306074119194779649

Call That Girl’s Newsletter https://callthatgirl.biz/keep-up-with-call-that-girl

GoDaddy’s 18 bullet points post: https://callthatgirl.biz/how-to-leave-godaddy-for-microsoft-365-without-losing-email-data-or-users/

 

 


 

Freelance Consultant for Microsoft Outlook

| June 16, 2026

Freelance Consultant for Microsoft Outlook

This is exactly the work I do for clients. When I say freelance, I mean there are no long-term contracts or monthly commitments—just experienced, hourly support when you need it.

My focus is Microsoft Outlook and Microsoft 365. With more than 30 years of HelpDesk and consulting experience, I help clients troubleshoot complex Outlook and Microsoft 365 issues, integrate data across multiple platforms, and provide hands-on guidance for everything from everyday support to major transitions involving Microsoft systems.

I work with a diverse range of clients, including solo entrepreneurs, small businesses, corporate and commercial organizations, IT departments, and managed service providers (MSPs). Whether you need a quick fix, a second opinion, end-user training, or ongoing project assistance, I adapt to your needs and work at your pace.

All services are provided remotely, allowing me to assist clients throughout the United States and beyond without the delays and expense of onsite visits.

If you’re looking for an independent Microsoft Outlook consultant who can step in quickly, solve problems efficiently, and explain things in plain English, I’m here to help—without the pressure of contracts or recurring fees.

Feel free to use the form below if you’d like to schedule time for a quick chat on how I can help you.