Outlook crashes when creating new email HubSpot

| October 1, 2024

Outlook crashes when creating new email HubSpot

Just helped a client with this issue. Turns out his HubSpot had an update on the computer yesterday and today when he tried to write emails within HubSpot, the emails crashed while typing.

  1. Close Outlook
  2. Uninstalled the HubSpot software in control panel
  3. Reinstalled the Outlook add-in for Hubspot
  4. Launched Outlook and tested, worked great!

Client is still having a weird bug of needing to send an email twice with one of the boxes check “log to CRM” but it does work after the second click.

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Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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