Category: Outlook Support
How to disable Outlook sending attachments as Adobe cloud storage link
How to disable Outlook sending attachments as Adobe cloud storage link
Common request I’m getting lately. What happens is when you go to attach a file in an Outlook message, you will see a cloud attachment.
How to remove it:
Go to File in Outlook
Then Options
Go to Add-ins, then manage add-ins, click on GO
Uncheck both the Adobe options at the top. You do not need these checked in Outlook to use your Adobe on the computer. This is just another wonderful add-in that is annoying. Most people do not use Adobe in Outlook and if you do, then you might have to keep attaching files as designed.
How to transfer your Microsoft 365 account from Appriver OpenText to Sherweb
How to transfer your Microsoft 365 account from Appriver OpenText to Sherweb
Hi folks, below is the instructions on how to move your account from Appriver to Sherweb. Reminder, this is not an email migration just an account transition. Video is below
Instructions:
Call Appriver at 1-866-223-4645
Ask for “Sales”
Ask these questions:
- Ask if you’re on a contract and when is the cancellation date
- Ask if you’re on monthly or yearly billing (if you don’t know)
- When can you transfer your account/what date/cancellation
- How many types of accounts you have/Exchange/business standard, etc
- How many mailboxes will you need transferred
- What types are they?
- Any other services (spam filter, encryption, etc)
- Your Microsoft Domain name (typically it has a .onmicrosoft address, not your email address)
Setup an account at Sherweb https://shop.sherweb.com/accountcreation/?aid=37978
Email Jamie Guerrera jguerrera@sherweb.com
Tell him you are transferring your account
The next steps Jamie can assist with if you want help, or I can help too. Or watch the video below and do it yourself, with the correct tenant domain login, you should be able to this on your own. I
The video below is about 17 minutes, but your transition time should be way less time to do. The video goes into more explanation of how it works.
Pro’s of Sherweb:
- Do it yourself sales, all changes to your account can be made online and easy to upgrade licenses, add licences
- I can be an admin of the account and do these changes for you
- Easy transfer of accounts to Sherweb from Appriver
- 24×7 support, US and Canadian based
- They are also overflow support for Microsoft
- I often don’t bill my clients for calls I need to make on your behalf to Sherweb for a few reasons
- Sometimes I learn on that call and I consider it research
- I earn commission from Sherweb, so that’s how I can compliment these calls to my clients
Con’s of Appriver
- I will no longer be able to call on your behalf if you need my help
- Long wait times on the phone, when you get a technician, as of late they are new to the company and are not as experienced as the past Tier 1 team was
- You will have to ask for a “Florida tech” to get to the experienced first level technicians
- When you need to add or change a license, you have to call and get it done.
- The sales email queue takes days to answer
Outlook Error Something went wrong [1200]
Outlook Error Something went wrong [1200]
If you see this error, it’s most likely from when you added your email accounts to Outlook, you allowed it to do more than just email. There can be many reasons why you’re getting this but here is how I fixed it. (My client had a new motherboard installed and this is what happened to him when he launched Outlook after the replacement)
- Close Outlook
- Go to search in your computer
- Search for “Accounts” and you will see “manage your accounts” or “account info”
- Go to “Access work or school”
- If you are not a business domain or your computer isn’t managed by an IT provider, you should be able to disconnect the accounts there
- After you disconnect, relaunch Outlook
- You might need to restart the computer completely
- Launch Outlook and the accounts you removed will pop up with a password request and they should ask for security authentication
- Outlook will spin up and only click on “sign into this app only” and that should take care of it. If you need help, contact me below or schedule an appt.
SOLVED: Outlook Error Something went wrong [1001]
Outlook Error Something went wrong [1001]
I solved this problem by removing accounts in Windows.
Go to search
Type “Accounts”
In that window click on Work or School accounts
In that area, you might see many Windows accounts logged in with your emails in Outlook. This happens when you add a new account in Outlook and agree to sign in. (Next time you add an account in Outlook click the option at the lower left, “Sign into only this app”).
Click on the “disconnect” button
It will take a minute to disconnect, then it should be gone. Take note that when you launch Outlook again, you will need to log in again with the account password.
If you cannot remove the account, then that email is connected in the Windows account as the default and this will be a bit more difficult to repair.
If you need help with this error, please contact me using the form below.
