CryptoLocker virus attacks and holds your computer ransom

| October 22, 2013 | 0 Comments

Right now folks…it’s here and it’s bad. It’s so bad that technicians have been scrambling to figure out ways to fix this issue, the most easy and affordably for our clients…but sadly, this may not be the case.

cryptolockerHere is what is happening and what’s going on. An executable file is being sent through email and the recipients are opening them, opening a file and it’s taking over your computer, encrypting all of your files and locking you out. And this is no joke, if you pay the “ransom”, you can get your files back (or maybe not). Or you can call a technician and they can try to get your files back for you, but honestly…the time may be as much as the ransom is for the decryption of your files. This is horrifying to our industry. Have a client pay ransom or have us spend hours on your computers to get your computer back up and running.

What I will be doing today in this blog, is explaining many ways for you to protect your computer from this ransomware. (what is ransomware? software that takes your computer hostage via log in screens or destructs your computer in a manner you can’t use it).

1.) If you are backing up with an external hard drive, insure you are backing up (many people think they are, but are not) and eject the external hard drive from the computer when you are not backing up. Do not risk the external hard drive getting encrypted.

2.) Better choice, back up online. I can help you with this service, we can back up not only one computer, but as many as you want.

3.) We are finding that virus and malware detection products will not stop this attack, but having something is better than nothing in my opinion as it “might help” because the virus and malware companies by now are aware of the attacks and hopefully adding to their updates.

4.) Backup your entire computer and data files with a “image backup” and if something goes wrong, we can bring your computer back to the state it was at prior to the attack (or any virus attack or operating system crash) for just $49 per computer and some labor fee’s for setting it up.

If you have a computer that is already encrypted and need help, contact us.

If you want to protect your computer in case this happens, contact us.

612-865-4475 or email info@callthatgirl.biz

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About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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