Daily Monitoring Plan Agreement

fbi virusIf you purchase our monthly plan, we want to alert you to what is covered and what is not covered, so you have a clear idea moving ahead with Call That Girl!

Our daily monitoring plan is $150 every six months

What it covers

  • Anti Virus Software with Unlimited Virus Removals (if you have called in for more than 2 per year, this is ideal for you)
  • Windows Patch Management (install updates, basic troubleshooting for failed updates)
  • Daily mini cleanup (Temp Files)
  • Windows Service Monitoring (we will attempt to restart a service if it is shut down)
  • Ninite Pro – Run daily
  • Crypto Prevent (this is one of the worst viruses out there now) – Checked Daily for updates
  • Hard drive space monitoring with trending (so we can tell if your hard drive will be too full soon)
  • Basic hardware monitoring (so we can anticipate failures)

updates2What it does not cover

  • Windows updates repairs after 30 minutes
  • Outlook or any email support
  • Printers–troubleshooting or installing
  • New computer setups
  • Data transfers or data recovery
  • 3rd party software repairs or troubleshooting (Examples: Office, ACT, QuickBooks, Sage, BCM, Adobe, iTunes)
  • Online software backup troubleshooting or installation
  • Microsoft Office repairs, installation or troubleshooting
  • Training
  • iPhones, iPads, Android or tablet assistance
  • Hardware repairs

Please keep in mind, while we do our best efforts, some repairs will be outside of the monthly plan and we do offer a discounted prepay ticket as well to help with those during the year. Please also keep in mind that while we do our best to protect you from viruses and hackers, we cannot guarantee any program to work against viruses as they change daily, but we do our best and have great results!

If you agree with all of these services of what is provided or not, and have had a technician verbally cover everything, fill out the form to get started.

Or fill it out and we will get back to you to install and set up!

A note from some clients on the program!

     I’m glad you were on top of that issue and didn’t need my input. I had been
traveling a lot then and the thought of dealing with any computer
“stuff” was a bit overwhelming. But, that’s why it is great to have
you! Kaylee K

     As a small business owner, I’ve found that the daily monitoring plan makes my life a lot easier.  I don’t have to figure out what I have to remember.  The prepay ticket means I get prompt response and great service.  I love the practicality of the problem solving!  And although I didn’t want to have to transition to Exchange, Lisa made it very easy, very reliable. Lin Kroeger PWD Consulting, Inc.