Category: Outlook ClassicI’m not a VPN expert: But here’s my story today.
Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes are the usual suspects but some clients have a VPN specific product. I get why they want to use a VPN but it can cause issues. With Outlook, VPN is not a friendly companion. If you’re having struggles with Outlook and using a VPN, you might need to contact the company and see if they can add an exclusion for Outlook. Or find another product that is Outlook friendly, or decide if you really need a VPN.
I have a feeling these companies found a hole to promote VPN to people via commercials. In all my years of IT support, only corporate people needed VPN to connect to their business networks. I guess “hiding behind a VPN” helps to some degree, but a VPN will not help if you give out your password online, or stop you from clicking on phishing links. Just my two cents on that today.
If you need my help, feel free to use the form below and contact me.
This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is working fine, this article is not meant to persuade you to leave. This is just information I feel I should share for those curious.
I’ve been wanting to post this article for some time now. I have 19+ years of working with clients using GoDaddy’s email hosting accounts. I go back to when they only had POP/IMAP and hosted Exchange. Back when technology was a bit easier on us all. I was also there when they added on the Microsoft 365 Online Exchange and products. That was a bit of a challenging time to be honest. The setup they offered, and still offer, is more of a beginner-level Microsoft 365 experience: a very simplified, locked-down version with no easy access to advanced settings. But good enough for one person or a small business who just wants Exchange email and Office products. I was also there when they stopped servicing POP and IMAP and moved everyone to Microsoft 365 Exchange. Things were definitely challenging during that time because so many clients had POP set up. But we all survived and moved on.
Many of my weekly client requests involve GoDaddy-managed Microsoft 365 accounts, so this is an area I’m very experienced in. I’ll run down the pros and cons for you, then you have some information to work with if you decide to leave GoDaddy or stay on or sign up. I also have some tips at the end of this article if you want to know if you can leave GoDaddy for another vendor or direct to Microsoft.
I’ll start with Cons:
Pros:
GoDaddy may be a good fit if:
Who should strongly consider leaving?
Can you leave GoDaddy and move your account to Microsoft directly?
Yes, but it’s not an easy task. I recommend using a vendor to help navigate this process. My vendor will handle all the required changes and button clicks…and changes needed and in about an hour, your account will be with the vendor and no migration of data necessary.
Why it’s hard to leave GoDaddy straight to Microsoft direct with no tech assist
I have seen DIY attempts result in:
What other vendors can an end user move to? I use Sherweb as they allow the end user to have their own account and pay the billing. They also have a managed service option for those IT folks who want to manage the account on behalf of the client.
After nearly two decades of supporting GoDaddy customers, the key isn’t whether GoDaddy is “good” or “bad”—it’s knowing when you’ve outgrown it.
That’s it for today folks, I hope this helps you understand the GoDaddy Microsoft 365 and if you have any questions, feel free to reach out. Lisa@callthatgirl.biz or call 612-865-4475
Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they usually don’t know though is how the email accounts work with Outlook in the back end and what can cause their emails to have some problems with connecting to accounts through Outlook. That’s where I come in.
Last week I had a client call in with the problem of everything being super slow. When clients book time, I do onboarding and cover everything in their system and then do a “diagnosis” of what some root causes could be. The list can be very long of things I look for:
So, as you can see, there are many possible issues. I go through them all and then help the client get Outlook back up and running. For this client, I created a new profile with just 2 accounts for him to test and then we can figure out what is causing the issue. Problem not resolved yet. I will update this post when I have a final resolution.
If you need my help with managing many email accounts or migrating data, use the form below to get in contact.
