Emails sent from Gmail account not showing in Sent folder
Emails sent from Gmail account not showing in Sent folder
This one took me awhile to figure out but I found the emails. Turns out my client had done something on his Android phone and all his sent and deleted items vanished to “All Mail”.
To get these back, I had to log into his Outlook, then configured the All Mail folder and then download all the “All Mail” —you can read this post for instructions
- I then made a full backup of the IMAP account
- Then I moved the sent emails to a new “Sent” folder that is not in the system folders of Google so this doesn’t happen again.
- If you need my help, please use the form below and schedule an appt.
Category: Outlook Support
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
If you enjoyed this article, subscribe to receive more just like it.
