Form

Thank you for booking an appt. If you are a prepaid client, please read this entire page and fill out the form again.

Here are a few things to know before our time together today.

I will call you from 612-865-4475, please note I do not text. I am typically always on time but if I’m late, I will email you as soon as I know I’ll be late.
Please download my software https://my.splashtop.com/sos/packages/download/HWT7ZK72XJKS and launch it, it will give you a 9-digit code to give me
If you are a new client, then we will spend some time “onboarding” where I review your system. If you want to read more about this, after you submit this form, the next page will have the onboarding list. I will also have the migration project page if you want to review.
I only bill for the time I’m helping, please expect some downtime for backing up, synching or uploading. I do not charge to watch process bars.

Form

Terms of Service Acceptance*
- I agree to the Remote Support Terms and Conditions
Name*
First Last
Address*
Street Address City State / Province / Region ZIP / Postal Code
Phone*
Email*
Payment agreement (I do not invoice so I will get your credit card each hour used)*
- I agree to pay $240 for general Outlook & 365 help. 1-hour minimum, can be used in 30 min increments
- I agree to pay $299 per hour for 365, Migrations, Custom Work, DNS - 1-hour minimum, can be used in 15 min increments
Please select the choices that pertain to your appt.
Data backup disclaimer*
- I understand that data backup is the responsibility of the client, not Call That Girl (CTG). CTG will do any back ups necessary before performing work. CTG will offer backup options during the appointment for Email and Computer data
VPN/Malwarebytes/Antivirus Use
- I use a VPN
- I have Malwarebytes installed
- I have another antivirus product installed (Norton, McAfee, Trend, etc)
- I don't have any of the above
Please check all the following so I know before our appt what you have setup on your computer
Brief overview of the issues you are experiencing*
Please put in this area any other information you would like me to know about for the appointment. Thank you!
How did you find out about Lisa?*
I like to track this for my marketing
$50 Cancellation Fee*
- I read and understand the cancellation policy below
Life happens and you may need to be late, reschedule or completely cancel. I do work off a billable calendar all day and have a daily queue of clients hoping to get on my calendar. If you need to cancel 100%, you can let me know 3 hours in advance and I will refund or you can reschedule with no fee. If under 3 hours, then I will have a cancellation fee of $50 and you can still get a refund or reschedule.