How to sell and support prepay tickets course

| January 11, 2017 | 0 Comments

video-learningHow to sell and support prepay tickets by Call That Girl! 

If you are a break/fix technician and give away too many free “hours” a week with non-billable calls, this course is for you! Stop feeling guilty about billing your clients for those “quick questions” that turn into an hour of Non-Billable time. Think of how many hours you give away NOW?

? What if you’re an MSP and have a hard time billing for work outside of your managed services? Prepay tickets are the answer you may be looking for.

  • Learn how to say “YES or NO” to billable work.

  • Learn how to offer a prepay ticket for those that call in often and don’t have to pay a full hour fee

  • Learn how to add a prepay ticket to your other sales

  • If you are not doing remote support, these tickets are great to offer your clients.  Get a copy of Lisa’s Guide to Remote Support with each course registration

About the course

  • This course will be trained in a live zoom webcam session. It will be recorded so those that cannot attend can watch later.

  • Questions at the end are encouraged!
  • Everyone will receive a copy of the recording for practice labs.

  • I will be talking and screen-sharing my computer screens. You can attend live and ask questions. Or you can mute the audio and video and attend without your name on the session. I will also stop the recording at the end and remove questions from the videos.

  • The video will be available shortly after to those that paid for the course.

In this one hour course you will learn

  • Why I sell prepay tickets

  • Who I sell them to

  • How long does a prepay ticket last? 

  • How do I know the right client that will buy them? 

  • How to figure out your prepay ticket cost

  • How I do the setup

  • How I track ticket and jobs

  • How many do I sell a year? 

  • How I continue to sell them to clients

  • General questions

  • What I don’t like about them

If you cannot attend the live course, you will receive a video of the course as soon as I have it completed. You will have unlimited view times of the video

After the course, you will receive a copy of the recorded video for your own viewing later

To register, click here

Payment taken by Paypal, you can pay with any credit card

You will receive an email 10 minutes before course begins that has instructions on how to join the meeting, turn off audio and camera if you don’t wish to be recorded.

Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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