Pricing and Services

| December 12, 2020 | 10 Comments

Below are my prices and how I bill, below that is the service list. If you need something not on the list, please email me lisa@callthatgirl.biz

$299 per hour,  billed in 15-minute increments

  • For all of my services excluding group training for New Outlook

$240 per hour for 2 hours: Prepaid ticket ($480)

  • If you chose to purchase 2 hours, you can use them in 15 min increments.

$240 per hour 3+ hours plus: Prepaid ticket VIP

  • If you buy 3+ then I will add the exact time I helped on your ticket, giving you even more room for helpdesk calls. Many of my helpdesk calls are 5 minutes or less.
  • You can reach me nights and weekends (*based on my availability*) for emergency only suppport (email down, Outlook won’t open, locked out of account).

$500 per hour, Group training (New Outlook only)

  • New Outlook training sessions.
  • Any size group
  • Does not include prep time if required (I will let you know when I book the training)
  • I will record the training so you can share with your team that did not attend/future training.
  • No public internet sharing allowed.

$0 Free -Large organization Lunch and Learns, educational webinars 

Topic: Outlook Classic to New Outlook Switch, what you need to know in the future

  • For large organizations, associations, etc, I am offering free lunch and learns, educational sessions to learn about the New Outlook. I offer this for free so people understand more about the switch from Outlook Classic to New Outlook will effect their Outlook use for their work. If you are in an organization that is looking for speakers

This is a list of my core services but don’t be afraid to ask if I can help with other issues.

With my extensive HelpDesk support, I’m able to resolve complex 365 issues, integrate multi-platform data, and provide hands-on guidance for smooth transitions to Microsoft systems.

I support a diverse client base, including solo entrepreneurs, corporate and commercial clients, IT departments, and managed service providers (MSPs), adapting to varied needs and scales. All work is done remotely.

Microsoft Outlook & Email Support– Help troubleshoot email issues, repairs, configuration, reworking Outlook for complex software syncing. POP/PST/IMAP/Gmail/Microsoft 365/Yahoo, AOL, Comcast, etc

Microsoft Outlook Calendar & Contacts – Help reconfigure (This computer only) to synchronize with Phones, other devices/computers, assist with contacts duplication, merging iCloud and Exchange or other contacts databases, CRM assistance

New Outlook– Guide users through the latest updates and features in the New Outlook interface, highlighting improvements and best practices. POP/PST/IMAP/iCloud/Gmail setup and migrations, configuration, settings, phone synching, training

Phone synchronizing expert– Assist clients with migrating all their email, calendars, contacts, notes and tasks for phone synchronizing, iPhone or Android support.

 Microsoft 365 home/personal/family vs business 365 confusion (accounts, email, OneDrive)

 New computer setup -Assist with setting up your new PC, transferring data, setup Outlook and Office, personal or business

 Microsoft Exchange– Support Exchange Online, 365, Account administration, assist with maintenance, policies, move/add/change, new domain account setup and migration of data

Microsoft Exchange Migrations– Migration preparation, DNS, 365 Account setup, Data migration, desktop assistance, phone setup, security and training. Plan and execute migrations from legacy email systems or different providers to Microsoft Exchange Online.

Microsoft 365 Admin Support– Assist clients with admin tasks, account management, and tenant settings to optimize their Microsoft 365 environment

 New Microsoft 365 account setup – Assist with new 365 accounts, transfer data from personal OneDrive to business 365

 Google Workspace– Help with Google Workspace setup and integration, ensuring smooth operation alongside Microsoft tools.

 Microsoft Consulting– Deliver custom consulting services, addressing specific challenges or needs related to Microsoft products.

 Microsoft Teams– Set up, customize, and train clients to maximize team collaboration, streamline communication, and maintain secure sharing practices.

 Email Delivery– SPF, DMARC, DKIM – Ensure emails deliver reliably by configuring SPF, DMARC, and DKIM settings, protecting clients from spoofing and phishing threats

 Migration Tech Assist– Provide technical assistance for seamless data migration, mitigating downtime and ensuring data integrity.

 New Outlook Training -large group/organizations, MSP, small businesses

You can read my testimonials here www.callthatgirl.biz/testimonials

Schedule time on my calendar below for a no cost consultation or book an appointment.

 

 

Tags:

Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

Comments (10)

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  1. Scott Abramson says:

    Hi Lisa,

    Since September 2022, 20-30 spam e-mails have flooded my Hotmail inbox daily. I found out in February 2023 that I wasn’t alone when several news outlets reported that many Outlook e-mail account-holders are similarly burdened. I expected that Microsoft would resolve the problem, but there has been no change. If anything, the volume of spam e-mails that overrun my inbox every day has increased. Do you happen to have a solution to this problem? If so, could you please let me know how much you charge to fix it? Thank you.

    Best regards,

    Scott

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