Tag: computer repair business tips
Business and Marketing Tips for Computer Techs Show #17
Published date: 12/26/2012 Messin’ With Marcin Of Malwarebytes
Listen in by clicking the link here!
Show Notes
- Marcin Kleczynski is the guest speaker on the show and is founder and CEO of Malwarebytes.
- The story of Malwarebytes:
- Started out as a remote company that developed a product called RogueRemover that targeted rogue malware.
- Moved into something that targeted all malware.
- Product stayed online for a long time, but then moved into a boxed shelf product that you can buy in the store.
- Can still use for free, or can buy a licensed version.
- A lot of the employees are still remote support that work from home, but the company is also working in offices and are growing to open more offices in more locations.
- While no antivirus is 100%, Malwarebytes is a great product.
- Always have a backup antivirus product.
- The lowest risk for starting a business is to start online/remote. Saves you the headache of paying rent and all the software, etc.
- Your business plan will always be dynamic in that they are constantly changing in the beginning.
- Mostly used by management.
- Set goals, make campaigns, road maps.
Business and Marketing Tips for Computer Techs Show #16
Published date: 12/06/2012 Mister Lister of WebRanking
Listen in by clicking the link here!
Show Notes
- Guest speaker Chris Lister is the director of business development at webranking.com.
- His company specializes in search engine optimization, and can help your website rank higher in search engine results.
- Search engines use search algorithms to help rank websites on a number of different points.
- Tags, reliable links, content, keywords, and more.
- Search engine algorithm updates can determine website rankings.
- “The cleaner the site, the better it is going to rank.”
- Use a variety of tags and title tags to get better rankings.
- Use less than 60 characters in tags
- Title tags also appear in URL.
- Search engines use search algorithms to help rank websites on a number of different points.
- His company specializes in search engine optimization, and can help your website rank higher in search engine results.
- Web traffic can be EXPENSIVE.
- You will get more web traffic and more business when your website is more appealing to the audience.
- Concept called heat maps can pinpoint where the majority of your traffic is clicking in various places on your website.
- Personalize forms to match the services. Clients are more opt to filling out forms that look more thought out and personalized.
- Make your title and content appealing to the audience. The message should match your title, products, and services.
- People click on Google search results that would best meet their needs and expectations. Deliver what they are looking for!
- Content is key!
- Anchored text is the clickable text in a hyperlink.
- A good SEO company will NEVER cold call you!
Business and Marketing Tips for Computer Techs Show #15
Published date: 11/15/2012 BcB015: The Mike BAMcast Tech Show
Listen in by clicking the link here!
Show Notes
- Guest Mike Smith of the Mike Tech Show discusses his own website Tech-Vets.
- Growing your business
- Hiring/Firing Employees
- Training
- Rules
- Processes/Procedures
- Podcast shows
- Show times, scheduling
- Cross-marketing shows can advertise shows for other podcasters.
- “There’s always room for one more good one.”
- Partnerships are like businesses
- There are too many things that can go wrong when you have to depend on someone else.
- Make sure you can do the show on your own and can be self-sufficient, let a partnership be “additive” towards the show.
- If anything goes wrong, be able to take ownership and be responsible for yourself. Take accountability.
- You never know where a referral is going to come from.
- Networking events
- Telling people about you, your business
- Current clients
- Moving to Windows 8
- Should I move to Windows 8?
- Will it work with my software?
- Can I downgrade to Windows 7?
- Know your technology, keep your clients happy.
- Have a passion!!
Business and Marketing Tips for Computer Techs Show #14
Published date: 11/12/2012 BcB014: Some Foolish S#!t with Nick (D7) Shaw
Listen in by clicking the link here!
Show Notes
- Nick Shaw, guest on the show, is the creator of the D7 PC tools suite. He is well known as “Foolish IT” among Technibble users.
- Communications
- Technibble
- Teamspeak
- Voice-over IP software program that allows for the use of chatrooms to communicate with other servers. Newer versions have a variety of permission settings that allow more admin control over what users can do on their server.
- D7 PC tools suite has a plethora of great features including:
- Virus and malware removal
- Windows system repair and maintenance
- Data backup
- CPU/RAM stress testing
- For more information or to obtain these tools, please follow the link by clicking here.
- Lisa’s eBooks
- Social media freebie!
- Dragon NaturallySpeaking
- Speech recognition software that allows you to type documents without having to type. Just talk!
- Cellphones
- TechUSB from RepairTech
Business and Marketing Tips for Computer Techs Show #13
Published date: 11/02/2012 BAMcast.biz #13: Hirin’ and Firin’ with Matt Keathley
Listen in by clicking the link here!
Show Notes
- Guest Matt Keathley of Tri-State Computer Repair located in Texarkana, Arkansas.
- Honesty is the best policy!
- Do not make excuses or lie about why you cannot work. Just be honest!
- Lying can get you fired!
- Always show up and do your best! No slacking off!
- Follow the set rules, policies, and procedures. Doing so will help mitigate the number of lectures your boss will give you.
- Have a set training program in place to keep consistency in the workplace. Have your best technician or assistant train new employees so that the new employee will learn how things are expected to be done.
- Some companies offer employee benefits.
- Some companies offer:
- Health benefits
- Commission
- Free employee food to encourage performance
- Technicians LOVE caffeine!
- Some companies offer:
Business and Marketing Tips for Computer Techs Show #11
Published date: 10/04/2012 BAMcast.biz #11: Fifty Shades of Remote Support Marketing with Dean Ingraham
Listen in by clicking the link here!
Show Notes
- LinkedIn marketing can result in referrals!
- Facebook does not always generate much business.
- Printers suck
- How old is it?
- Can usually be fixed by unplugging the printer and cycling the power.
- Hardware troubles; we can provide a referral.
- May need to resort to replacing the printer when all else fails.
- Need to make new clients feel comfortable about remote support jobs.
- The trust factor is important to building personal relationships with clients.
- “Don’t worry; I’m in my pajamas, too.”
- “You can end the session at any time.”
- Offer discount coupons to new clients to encourage them to use your business.
- Ask satisfied clients to give your business an online review.
- The trust factor is important to building personal relationships with clients.
