Tag: vCIO

vCIO Los Angeles

| May 26, 2020 | 0 Comments

vCIO Los Angeles

Businesses from the solopreneur to the smaller companies under 500 employees all need someone who is technical to help run or assist their IT infrastructure. Like many of my clients in 2008, business boomed during the recession and 12 years later…many of you have grown and outgrown managing your own IT. While many have delegated the “IT Director” title to someone in the company, most of those folks have other tasks to do and keeping up with IT and all related issues is very challenging. Since everyone is using the cloud for data of some sorts, having a FT person is unreasonable and not always the best use of a budget.

Some of you also are the only employee, like myself. Being your own employee means you have to have help still. You can’t possibly know it all and Google is not always your friend. Researching an Outlook issue can cause you hours of confusion and wasted time you could be doing other things for your business. I have a few people that I hire to help me run my company, most are software systems but I do have a few people that I pay as contracted for help.

Technology changes way too fast to keep up with and I’m not even talking about Office 365. I find new things change daily and that’s my job to keep up with. The majority of my clients who call me for Outlook and Office 365 help, typically are self-managing their systems, meaning you are not paying a company to manage your Microsoft Windows, Anti-virus and Backups.

In the past year I have been asked by many clients to be their vCIO. I said that’s what I have been doing for many years for my prepay ticket clients. I help them all with their technology without the huge price tag.

Benefits of having a Virtual CIO 

  • No contracts, paid in 3 hour blocks of time. Tracked in 15 min increments.
  • No HR budget/no FTE, 1099
  • If you have managed IT company, I assist with tasks outside their wheelhouse
  • Fast direct access to me via cell phone and early morning emergency/night/weekends

I offer my clients many services, check out my list below. 

  • Administrator for all software and accounts
  • Helpdesk for all IT questions and issues
  • Troubleshooting calls,
  • Company processes
    • New user account setup, termination of accounts, security, passwords
  • Office 365 (Admin control center, Exchange, Outlook, SharePoint, OneDrive, Teams) setup, migrations, configuration and training
  • Gsuite Outlook configuration, Admin assistance
  • Software installation
  • Simple Outlook issues
  • Cloud synchronizing programs (Dropbox, Box, OneDrive)
  • New computer assistance, setup and configuration
  • iPhone/iPad/Phone synchronizing and setup
  • Email management help
  • Office 365 security check
  • Simple SharePoint and OneDrive help
  • Project management (special pricing for migrations, group training)
  • Software testing
  • Extras
    • Social Media (WordPress, YouTube, LinkedIn, Facebook, Newsletters, SEO)
    • Online backup setup
    • Windows updates spot checks
    • Simple Windows issues

Contact me below to have a 15 minute consult and discuss my services.

 

More about Lisa

 

vCIO

| February 7, 2020 | 1 Comment

Your own Virtual CIO (me!)

I will ask you to book your first appointment now, then at each one I’ll send a link so you schedule right away and not forget

  • Quarterly appointments
  • Scheduled for 15 min sessions
  • $240 for a year

Things we will do in each appt

  • Verify updates for Windows and Office
  • Check email size
  • Antivirus
  • Verify your 365 license/when it expires
  • Verify your break/glass accounts
  • Answer any questions you have saved up

Day to day questions you might have aka “Quick Question”

  • Email me before you do any changes with email, technology, phishing scam emails
  • Questions about junk mail/spam, not getting email

vCIO Services

| February 7, 2020 | 0 Comments

vCIO Services

Small businesses today need virtual CIO to help manage their IT and keep on top of their administrative duties (easy stuff like creating new accounts, terminations, security, backup, troubleshooting, day to day questions). I have been a vCIO (virtual CIO) for years for many of my clients. Mostly for those that have Office 365. I have my own account and can do the simple requests needed here and there. I also remote into the employee computers and can fix simple problems quickly. Many also want project work completed and as a vCIO I help work on the technical projects such as company wide Multi-factor authentication, buying new computers, remote access, SharePoint sync, OneDrive sync, training.

I can assist with Microsoft Office 365, GSuite and any company on POP/IMAP for their email.

Contact me below to have a 15 minute consult and discuss my services.