The Top 3 Computer Issues You Will Probably Experience

You may be one the lucky people that knows how to fix everything on their computer and you might be one of those that just never have that type of luck and need your computer serviced more often.

Before I dig into the top 3 types of service calls we see most4, there are 3 main categories…

3 types of repairs and software

• Hardware
• Software
• Windows or Mac Operating Systems (while considered software, I have it in it’s own category for a reason)

Software will by far be #1 on the list, we repair software with almost every single computer we service.

Windows is #2 on the list, while we fix numerous software issues, Windows Operating System repairs only ranks #2 for a reason, it is much better than it was years ago and now Windows 7 is quite reliable–but Windows 8 is not doing that well and we do our fair share of software repairs here folks.

Hardware, while computer needs hardware replacing ranks #3, it’s way more rare than it was just even 5 years ago to repair. Why is this? People don’t want to invest  in expensive hardware anymore when they could buy a new computer cheaper and or buy a tablet for way less. One exception is the Mac world, people invest a lot of money into Apple products and they do usually pay for the hardware replacement units.

So on to the list!

The number three repair we service here at CTG is virus removals. So many people are still using free antivirus and it just is not good enough. While no antivirus is 100%, some programs are just better than others. Free is never on that list of “better than others”.

The number two repair is general computer glitches, this can include but not limited to

• Flakey mouse
• Modem/Router help
• Internet is glitchy
• Pop ups (junkware)
• Redirected internet searches
• Printer won’t print
• Office issues (all versions)
• Programs not opening or working right
• Much more, any software program can have a glitch and we try to fix them all

The number one call we get here and this is because of my marketing and not a standard repair at other shops is Microsoft Outlook and Office 365 issues. There are not a lot of computer support companies out there that specialize in Outlook.

Many of the issues that clients call in with are just general issues that I can fix quickly. With 15 years experience, you get to know the issues fast and I always tell my clients to just call me first, it’s faster than you doing it yourself and maybe making it worse. Outlook can be delicate!

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