Thumbtack.com Reviews

| January 27, 2013 | 0 Comments

Are you a Thumbtack user? I mean, have you logged in and put in a request and received service? I am wondering how your service job went. Can you take a moment and comment below? I have my reasons for wanting to know. I am using Thumbtack to help support our marketing and I’m not 100% sure if I’m into it or not. It seems like a bidding war and the client may end up not getting the best company that fits their issues, just because of price. When it comes to computer repair, there are many levels of repair and who is doing the repairs. I’ll explain.

If you go on a service bidding site such as Thumbtack.com, you ask for quotes and let’s say you get one for $20, $40 and $60. If you go with the $20 technician, you are really going for the price, or did you review the company and check out their website, read other reviews and put time into hiring this company? When I go out shopping, I try to go by the price too, but I have learned the cheapest service is not always the best. Been burned I guess, and I have learned! I pay a higher amount of money to my credit card processing company for two reasons…Easy to use and easy to call in and get support. Those two things are super important to me.

My computer support and repair company is not the cheapest in town, but are far from the most expensive. We have a responsive fast customer service team and deliver results. I believe this makes us worth a bit more because of “expected results”.

I guess what I’m getting at is that I don’t know if want to keep paying on bids for jobs and give Thumbtack.com more and more money…to not win the lowest price jobs. What are your thoughts on this?

Consumer and service companies opinions welcome.

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About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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