Contacts Missing in New Outlook

Contacts Missing in New Outlook

Hi Folks, yep, your contacts from classic Outlook might not show up in the New Outlook. Here is why and I’ll give some tips on how to get them from classic to New Outlook.

The New Outlook is cloud server only. Meaning, if you are using a cloud based email program that has contacts included  such as Microsoft Exchange, Outlook.com, Google Workspace, Gmail, Yahoo and AOL (should) then your contacts should show up. The issues is that many of you have (This Computer Only) contacts or PST contacts.

Those contacts need to be exported from classic Outlook to a CSV file and imported into the web browser contacts area to get them into the server. Kind of confusing yes, but it’s easier when I do it maybe. I’ll have a video out soon about how to do it yourself. Keep in mind that any custom CRM, fields, distribution groups, categories might be lost during this export. The only “guarantee” I can offer is to use Microsoft Exchange. It exports the same data (so far), but the New Outlook lacks, well….features you love.

This is my first post about contacts and the New Outlook. I have much more to come in the next year or so.

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Tags: Contacts Missing in New Outlook, Contacts New Outlook

Category: Outlook Support