Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft 365 Nashville Tennessee

| May 30, 2020

If you are here looking for a Microsoft Outlook & Microsoft 365 Expert in the Nashville Tennessee area, you came to the right place! Lisa is the owner of Call That Girl, and is an Outlook Expert and Microsoft 365 Consultant.

Her specialties include assisting small business clients purchase the right Microsoft 365 products for their team (not all products are the right ones for your company), migrate your email servers to the new Microsoft Exchange server, install Office 2013 software, assist with other products purchased and offer training. She also has aftercare, so you have continued support!

If your company already has migrated to Office 365 and are having issues, Lisa also does offer “AfterCare” for you folks as well. Not all Office 365 migrations go smooth, so you can hire her on a project or hourly basis to get your team and new technology in working order.

Her team of experts include:

  • Outlook Expert
  • Business Contact Manager Experts
  • Microsoft Exchange Server Expert
  • Microsoft Migration Experts for teams larger than 12 people
  • Virus Removal Experts
  • QuickBooks ProAdvisors
  • Excel Experts

You are in good hands!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. All work is offered remotely and not onsite.

Check out our testimonials from real people who own their own companies. Click here to view

 

Microsoft 365 Expert

| May 30, 2020 | 0 Comments

Microsoft 365 Expert

Call That Girl (Lisa) offers Microsoft 365 Expert Consulting and technical assistance to clients around the world. I offer fast same day service with no contracts. My remote support tools allows me to remote into many computers to be more efficient.

My services list for 365

  • Migrating email and data to 365 from hosted Exchange, POP/IMAP, Google Workspace, Read more about migrations and how it works here
  • Administrative help: New accounts, Terminations, Policies, unlocking accounts, verifying and securing hacked accounts
  • Security setup: Setup your security, verify, setup Authenticator on devices
  • Backup setup and support
  • Personal Microsoft accounts to Business 365
  • Reconfiguring Windows accounts to work without a personal Microsoft account (OneDrive, licensing)
  • OneDrive repairs: Read more here https://callthatgirl.biz/onedrive-expert
  • OneDrive personal to Teams/SharePoint setup, configuration, data transfer and training (group or private) Read more here https://callthatgirl.biz/training
  • New to Teams? I can help setup your Teams, train you on the features and administrative tasks, upload data and show off all the fun stuff.

Pricing Page: https://callthatgirl.biz/pricing-and-services

Please use the form below to start a discussion or you can schedule a 10 min consult to discuss your needs.

 

vCIO Los Angeles

| May 26, 2020 | 0 Comments

vCIO Los Angeles

Businesses from the solopreneur to the smaller companies under 500 employees all need someone who is technical to help run or assist their IT infrastructure. Like many of my clients in 2008, business boomed during the recession and 12 years later…many of you have grown and outgrown managing your own IT. While many have delegated the “IT Director” title to someone in the company, most of those folks have other tasks to do and keeping up with IT and all related issues is very challenging. Since everyone is using the cloud for data of some sorts, having a FT person is unreasonable and not always the best use of a budget.

Some of you also are the only employee, like myself. Being your own employee means you have to have help still. You can’t possibly know it all and Google is not always your friend. Researching an Outlook issue can cause you hours of confusion and wasted time you could be doing other things for your business. I have a few people that I hire to help me run my company, most are software systems but I do have a few people that I pay as contracted for help.

Technology changes way too fast to keep up with and I’m not even talking about Office 365. I find new things change daily and that’s my job to keep up with. The majority of my clients who call me for Outlook and Office 365 help, typically are self-managing their systems, meaning you are not paying a company to manage your Microsoft Windows, Anti-virus and Backups.

In the past year I have been asked by many clients to be their vCIO. I said that’s what I have been doing for many years for my prepay ticket clients. I help them all with their technology without the huge price tag.

Benefits of having a Virtual CIO 

  • No contracts, paid in 3 hour blocks of time. Tracked in 15 min increments.
  • No HR budget/no FTE, 1099
  • If you have managed IT company, I assist with tasks outside their wheelhouse
  • Fast direct access to me via cell phone and early morning emergency/night/weekends

I offer my clients many services, check out my list below. 

  • Administrator for all software and accounts
  • Helpdesk for all IT questions and issues
  • Troubleshooting calls,
  • Company processes
    • New user account setup, termination of accounts, security, passwords
  • Office 365 (Admin control center, Exchange, Outlook, SharePoint, OneDrive, Teams) setup, migrations, configuration and training
  • Gsuite Outlook configuration, Admin assistance
  • Software installation
  • Simple Outlook issues
  • Cloud synchronizing programs (Dropbox, Box, OneDrive)
  • New computer assistance, setup and configuration
  • iPhone/iPad/Phone synchronizing and setup
  • Email management help
  • Office 365 security check
  • Simple SharePoint and OneDrive help
  • Project management (special pricing for migrations, group training)
  • Software testing
  • Extras
    • Social Media (WordPress, YouTube, LinkedIn, Facebook, Newsletters, SEO)
    • Online backup setup
    • Windows updates spot checks
    • Simple Windows issues

Contact me below to have a 15 minute consult and discuss my services.

 

More about Lisa

 

Delete button grayed out in Microsoft Outlook

| May 26, 2020 | 0 Comments

Delete button grayed out in Microsoft Outlook

Well folks, this is for sure a tricky one to fix if you are out looking for an answer in Google. I’m an Outlook Expert and I rarely come across this issue. So when I did on Monday, May 25 2020 (for those reading years later)…It took me awhile to fix it and here is what I did. Do I recommend you follow my exact instructions? Only if you have properly backed up everything first!

Before the fix…Yes, I Googled this too and found the same blogs you have already found. They did not work for me as the client I helped had probably 1000 folders, so the fix was not a good one. It did work for 1 folder though.

Here is how I fixed it!

Backup your IMAP folder list first, (be sure to lift all filters applied first) to a local Outlook PST (do not save in OneDrive documents)

Create a new PST and open in the current Outlook profile.

Copy each folder using the “Copy to a new folder” option, copy to the new PST

Hope that you have all your folders in a sub folder under the inbox! If not, this is a tedious one by one job but another trick I do is move the folders in the current profile to one folder under the inbox, then you can do a big one copy sweep.

The delete button should be back and working.

TIP! If you are migrating email from IMAP to POP or an Exchange account, “move to folder” option is fine if you have backed up.

Confused? Call me. I can help? Schedule time on my calendar below or call 612-865-4475




The delete button is grayed out in Outlook

| May 26, 2020 | 0 Comments

The delete button is grayed out in Outlook

Well folks, this is for sure a tricky one to fix if you are out looking for an answer in Google. I’m an Outlook Expert and I rarely come across this issue. So when I did on Monday, May 25 2020 (for those reading years later)…It took me awhile to fix it and here is what I did. Do I recommend you follow my exact instructions? Only if you have properly backed up everything first!

Before the fix…Yes, I Googled this too and found the same blogs you have already found. They did not work for me as the client I helped had probably 1000 folders, so the fix was not a good one. It did work for 1 folder though.

Here is how I fixed it!

Backup your IMAP folder list first, (be sure to lift all filters applied first) to a local Outlook PST (do not save in OneDrive documents)

Create a new PST and open in the current Outlook profile.

Copy each folder using the “Copy to a new folder” option, copy to the new PST

Hope that you have all your folders in a sub folder under the inbox! If not, this is a tedious one by one job but another trick I do is move the folders in the current profile to one folder under the inbox, then you can do a big one copy sweep.

The delete button should be back and working.

TIP! If you are migrating email from IMAP to POP or an Exchange account, “move to folder” option is fine if you have backed up.

Confused? Call me. I can help? Schedule time on my calendar below or call 612-865-4475

The Delete button is disabled in Outlook’s Inbox

| May 26, 2020 | 0 Comments

The Delete button is disabled in Outlook’s Inbox

Well folks, this is for sure a tricky one to fix if you are out looking for an answer in Google. I’m an Outlook Expert and I rarely come across this issue. So when I did on Monday, May 25 2020 (for those reading years later)…It took me awhile to fix it and here is what I did. Do I recommend you follow my exact instructions? Only if you have properly backed up everything first!

Before the fix…Yes, I Googled this too and found the same blogs you have already found. They did not work for me as the client I helped had probably 1000 folders, so the fix was not a good one. It did work for 1 folder though.

Here is how I fixed it!

Backup your IMAP folder list first, (be sure to lift all filters applied first) to a local Outlook PST (do not save in OneDrive documents)

Create a new PST and open in the current Outlook profile.

Copy each folder using the “Copy to a new folder” option, copy to the new PST

Hope that you have all your folders in a sub folder under the inbox! If not, this is a tedious one by one job but another trick I do is move the folders in the current profile to one folder under the inbox, then you can do a big one copy sweep.

The delete button should be back and working.

TIP! If you are migrating email from IMAP to POP or an Exchange account, “move to folder” option is fine if you have backed up.

Confused? Call me. I can help? Schedule time on my calendar below or call 612-865-4475