Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Can’t delete emails in Outlook 2016

| May 26, 2020 | 0 Comments

Can’t delete emails in Outlook 2016

Well folks, this is for sure a tricky one to fix if you are out looking for an answer in Google. I’m an Outlook Expert and I rarely come across this issue. So when I did on Monday, May 25 2020 (for those reading years later)…It took me awhile to fix it and here is what I did. Do I recommend you follow my exact instructions? Only if you have properly backed up everything first!

Before the fix…Yes, I Googled this too and found the same blogs you have already found. They did not work for me as the client I helped had probably 1000 folders, so the fix was not a good one. It did work for 1 folder though.

Here is how I fixed it!

Backup your IMAP folder list first, (be sure to lift all filters applied first) to a local Outlook PST (do not save in OneDrive documents)

Create a new PST and open in the current Outlook profile.

Copy each folder using the “Copy to a new folder” option, copy to the new PST

Hope that you have all your folders in a sub folder under the inbox! If not, this is a tedious one by one job but another trick I do is move the folders in the current profile to one folder under the inbox, then you can do a big one copy sweep.

The delete button should be back and working.

TIP! If you are migrating email from IMAP to POP or an Exchange account, “move to folder” option is fine if you have backed up.

Confused? Call me. I can help? Schedule time on my calendar below or call 612-865-4475

The delete button is greyed out in Outlook 2016 IMAP to POP PST

| May 26, 2020 | 0 Comments

The delete button is greyed out in Outlook 2016 IMAP to POP PST

Well folks, this is for sure a tricky one to fix if you are out looking for an answer in Google. I’m an Outlook Expert and I rarely come across this issue. So when I did on Monday, May 25 2020 (for those reading years later)…It took me awhile to fix it and here is what I did. Do I recommend you follow my exact instructions? Only if you have properly backed up everything first!

Before the fix…Yes, I Googled this too and found the same blogs you have already found. They did not work for me as the client I helped had probably 1000 folders, so the fix was not a good one. It did work for 1 folder though.

Here is how I fixed it!

Backup your IMAP folder list first, (be sure to lift all filters applied first) to a local Outlook PST (do not save in OneDrive documents)

Create a new PST and open in the current Outlook profile.

Copy each folder using the “Copy to a new folder” option, copy to the new PST

Hope that you have all your folders in a sub folder under the inbox! If not, this is a tedious one by one job but another trick I do is move the folders in the current profile to one folder under the inbox, then you can do a big one copy sweep.

The delete button should be back and working.

TIP! If you are migrating email from IMAP to POP or an Exchange account, “move to folder” option is fine if you have backed up.

Confused? Call me. I can help? Schedule time on my calendar below or call 612-865-4475

Office 365 Migration Minneapolis

| April 11, 2020 | 0 Comments

Office 365 Migration Minneapolis

My name is Lisa Hendrickson and I’m an Outlook Expert and Office 365 Consultant. Most folks call me to fix Outlook issues and sometimes to help with aftercare from a migration gone a bit awry. Some do need a migration done and are looking for the right company to assist their small business. I work with a team out of Baton Rouge to assist with larger migrations. They can help with Gsuite, GoDaddy, On-prem servers and can do an assist migrations for other IT teams.

Lisa’s services: Outlook, Office 365 Setup, Office 2016 & 2019, Exchange migrations, SharePoint, OneDrive, Teams, Aftercare, Training, IT admin, helpdesk services for all of the above.

My referral company assists with: migrations, security setup, Office 365 backup, Azure, advanced Office 365 and they have a monthly service plan available.

Interested in a consult? Use the booking form below, I offer free 15 min consults!

 

Office 365 Migration Seattle

| April 10, 2020 | 0 Comments

Office 365 Migration Seattle

My name is Lisa Hendrickson and I’m an Outlook Expert and Office 365 Consultant. Most folks call me to fix Outlook issues and sometimes to help with aftercare from a migration gone a bit awry. Some do need a migration done and are looking for the right company to assist their small business. I work with a team out of Baton Rouge to assist with larger migrations. They can help with Gsuite, GoDaddy, On-prem servers and can do an assist migrations for other IT teams.

Lisa’s services: Outlook, Office 365 Setup, Office 2016 & 2019, Exchange migrations, SharePoint, OneDrive, Teams, Aftercare, Training, IT admin, helpdesk services for all of the above.

My referral company assists with: migrations, security setup, Office 365 backup, Azure, advanced Office 365 and they have a monthly service plan available.

Interested in a consult? Use the booking form below, I offer free 15 min consults!

 

Office 365 Migration Denver

| April 10, 2020 | 0 Comments

Office 365 Migration Denver

My name is Lisa Hendrickson and I’m an Outlook Expert and Office 365 Consultant. Most folks call me to fix Outlook issues and sometimes to help with aftercare from a migration gone a bit awry. Some do need a migration done and are looking for the right company to assist their small business. I work with a team out of Baton Rouge to assist with larger migrations. They can help with Gsuite, GoDaddy, On-prem servers and can do an assist migrations for other IT teams.

Lisa’s services: Outlook, Office 365 Setup, Office 2016 & 2019, Exchange migrations, SharePoint, OneDrive, Teams, Aftercare, Training, IT admin, helpdesk services for all of the above.

My referral company assists with: migrations, security setup, Office 365 backup, Azure, advanced Office 365 and they have a monthly service plan available.

Interested in a consult? Use the booking form below, I offer free 15 min consults!

 

Office 365 Migration Miami

| April 10, 2020 | 0 Comments

Office 365 Migration Miami

My name is Lisa Hendrickson and I’m an Outlook Expert and Office 365 Consultant. Most folks call me to fix Outlook issues and sometimes to help with aftercare from a migration gone a bit awry. Some do need a migration done and are looking for the right company to assist their small business. I work with a team out of Baton Rouge to assist with larger migrations. They can help with Gsuite, GoDaddy, On-prem servers and can do an assist migrations for other IT teams.

Lisa’s services: Outlook, Office 365 Setup, Office 2016 & 2019, Exchange migrations, SharePoint, OneDrive, Teams, Aftercare, Training, IT admin, helpdesk services for all of the above.

My referral company assists with: migrations, security setup, Office 365 backup, Azure, advanced Office 365 and they have a monthly service plan available.

Interested in a consult? Use the booking form below, I offer free 15 min consults!