Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Online Backup Solutions

| May 19, 2019 | 0 Comments

Office 365 and Email Security Training

| May 19, 2019 | 0 Comments

Office 365 and Email Security Training

This is a 1-hour live event that will be recorded. I will offer question and answer between each segment.

You need to take this training if…

  • You are getting strange emails with your passwords in them telling you that if you don’t pay, your webcam activities will be shared online
  • If you are receiving emails and click on everything because you are curious
  • You have received emails from people that seem suspicious and are not sure what to do
  • You have been asked to put your email password online and did or weren’t sure what to do next?
  • Have you been hacked already and didn’t know what to do?
  • You are concerned about your own security for your email account and want your email secured
  • You are a technician that needs to setup security for your clients

In this training, you will learn

  • Human behavior -Why we click on everything – Are we all too busy to pay attention? – Why we need to slow down – Learn Lisa’s stop drop and roll techniques
  • First alerts of being hacked
  • How to deal with your account if you got hacked
  • How to setup 2 security for your Office 365, GSuite and other email accounts
  • How to tell if an email is real or fake
  • The Dont’s and the Do’s
  • What to do when you think you have been hacked
  • Phishing emails examples
  • Prevention and Protection
  • How to get 2 step security on accounts
  • iPhone and Android tips

I will send out information for the training the morning of the event with a link to join the training. You can email me lisa@callthatgirl.biz 10 min before the training starts. If you miss the start time, I cannot help, and you will be sent the recording if you email me and let me know. 

Teams Training

| May 19, 2019 | 0 Comments

Training With Lisa: Microsoft 365 Teams

You don’t want to go it alone when it comes to Microsoft Teams.

Your company has invested in this powerful tool, but without proper setup and training, it’s like you just bought a restaurant but have no idea how to cook. You can figure out how to turn on the burners, but how do you go from there to managing a functioning kitchen and serving your guests? My Teams training gets your front-of-house and back-of-house coordinated and running smoothly.

What I’ve Learned
Based on my years of working with clients, I recommend scheduling a one-hour session with the department lead in order to review your OneDrive, SharePoint, and Teams configuration. Proper setup depends on your goals, and it’s critical to get this figured out before training employees.

During this initial session, I’ll prepare a list of topics to cover with each employee and then share a link to my scheduler so employees can book their own 30-minute sessions. Some people will need only a few minutes while others will want more handholding. Everyone should book a session! Sometimes people don’t know what they don’t know.

Note: If I come across technical issues with desktop synching during employee trainings, I will reach out to the department lead before starting to repair it. You will have the option to add the repair time to the invoice.

Training topics we’ll cover:

  • How to create your first team correctly
  • How to set up channels
  • How to add internal members as well as members outside your organization
  • Tabs for shortcuts and other 365 add-ins
  • How to upload data to the correct team
  • How to synch with your desktop
  • How collaboration works
  • How to ensure security
  • How to backup your Teams to the desktop
  • How to do an online 365 backup
  • How to restore data/version history

Bonus topics!

  • How to set up meetings in Teams and Outlook
  • Mobile device setup and tips

To schedule a consult or leave a message, use the contact form below:

SharePoint Basics Training

| May 19, 2019 | 0 Comments

Training With Lisa: SharePoint

First up: If necessary, I’ll start with helping you decide how and where you want to work and share documents: SharePoint, OneDrive, Teams? In an initial consult, I’ll go through the differences so you can make the best choice for your employees and outside contacts.

SharePoint can be set up based on how your company prefers to organize its work. There are a few decisions to make regarding how your data will be shared—by department? by task?—so typically I will work with a team or tech lead for an hour first, then schedule a custom group training.

(Note: I cover the most straightforward SharePoint site configuration. If you have more complex needs, I can refer you to another expert. Drop me a note!)

Training topics we’ll cover:

  • How to set up a new SharePoint site and sub-sites
  • How to manage members and permissions
  • How to create new folders based on past network shares and for archived data
  • Understanding desktop and file extensions
  • How to synch with your desktop computer
  • Is your data local? In the cloud? Both?
  • How to back up data
  • Tips for safety and security

Bonus content!

  • How to collaborate in real time with others on your team or outside the organization
  • Mobile device usage
  • How to restore a document from past versions

To schedule a consult or leave a message, use the contact form below:

 

SEO for WordPress Training

| May 19, 2019 | 0 Comments

SEO for WordPress Training

This is a live 1 hour event that will be recorded. If you cannot attend, I will send you a video for you to watch online after. Every attendee can have a copy of the webinar by request. Your website must be on WordPress for this to work.

SEO is search engine optimization, basically how search engines like Google find your website.

As an Outlook Expert and Office 365 Consultant, clients find me every day by searching Google. I do not make any outbound calls and the reason is this…I have been working on my SEO since 2011. I didn’t start creating SEO blogs until the summer of 2014 when I figured out the magic that would get me ranked for all my keywords. Every summer since 2014, I have hired an assist me to do new keyword sets and we do them in the 100’s. During fall, winter and spring I work on error and how-to blogs.

Doing SEO for yourself is very easy and save you a lot of marketing dollars in the future. The sweet thing is when you make an SEO blog, it lives on for the life of your website. If you don’t have time to do SEO yourself, have an employee or a trusted marketing partner to take this course.

Why consider taking this training?

  • If you are are tired of paying for Google ads
  • Want to understand the basics of SEO
  • Want to learn how to beat your local competitors
  • Learn how to beat competitors in other cities

In this 1 hour training I will cover the following and much more.

  • How to create a basic SEO Blog
  • How to create a master keyword and tags list
  • How to create one master blog to use for all in the future
  • How to place the important keywords in the blog for Google to find it
  • How to get your blog ranked faster in Google
  • How to setup your Google Analytics
  • How to use your blogs in your social media boosts and posts

I will send out information for the training the morning of the event with a link to join the training. You can email me lisa@callthatgirl.biz 10 min before the training starts. If you miss the start time, I cannot help and you will be sent the recording if you email me and let me know.

Class registration dates

 

Outlook Tune Up

| May 11, 2019 | 0 Comments

Schedule your Outlook tune up today and in 30 min or so, I will cover an 18+ point checklist for you. I’ll save it on your computer,  so you have all the information and teach you how to do things like Windows updates, Office updates, Outlook tips, online backup verification and answer a few questions if you have them. This is a needed service for those that do not have an IT company managing their computers and for small & home office business computer users.

Please read this entire page before scheduling. Keep in mind that during the tune up, I will let you know of repairs needed, migration and offer a quote for another appointment. I do not troubleshoot issues during this time.

 

  1. How many computers/computer name and specs –recommendations on hard drive size and solid-state upgrade options
  2. Phone types/iPhone/Android –discuss email and syncing contacts and calendar
  3. Windows Version and check for updates/train on how to check for updates
  4. Office version –Office 365 home or business/train on updates/buying correct version
  5. Windows logged in with Microsoft Account or local account (This is important for you to know; you might have data in the cloud you didn’t know about!)
  6. Outlook Version 32 or 64 bit
    1. Home or business/purchased
    2. Installed in the Windows apps or local
  7. One Drive installation verification/connected to correct accounts/verify if Outlook files are in OneDrive
  8. How many email accounts and types?
  9. Verify email folder sizes against PST and OST and online email
  10. 3rd party apps/iCloud? etc.
  11. Make a one-time (this computer only) backup of your local contacts and calendar
  12. Verify email is all downloaded from server for Exchange (If you want it all downloaded)
  13. Outlook tune up –just a few things I do to optimize your Outlook
  14. Verify Login with correct passwords
  15. Offer a link for you to install online backup or verify if your backup is working
  16. Help you decide if you’re a good candidate for Microsoft Exchange
  17. Schedule another spot check 3 months from now for mostly Windows Updates and backups
  18. Just added on here, some folks need email security training. Take the Google quiz!  If you need training, we can schedule another appointment for me to help https://phishingquiz.withgoogle.com

Other Services I offer

  • Email management training
  • Office 365 Security Training (one on one or in groups)
  • Helpdesk for larger teams

Feel free to leave a comment if this blog helped you! I am enjoying reading and replying to them.

Click here to schedule time on my calendar