Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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The Operation Failed. The messaging interfaces have returned an unknown error

| May 25, 2018 | 0 Comments

The Operation Failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook. Cannot resolve recipient.

 

 

Hi folks, I had a client who called in to have me setup his Gsuite with a Microsoft Exchange account. If you want both in the same profile, you have to add the Gsuite first, then add Exchange. But as of April 17th, 2018, Microsoft put out a release that this no longer works. My client wanted his assistant to schedule appointments, but we kept getting this error. We got it trying to email as well.

What is the work around? Honestly, I don’t think there is one. A Microsoft tech told us that a Google policy now prohibits using both in the same profile.

Here are some options

  • Setup Exchange first, then add the public calendars in Google. This might work, might not.
  • Setup Exchange first, then use a 3rd party product to sync the Google calendars. This is probably your best option for 100% syncing.
  • Move your platform from GSuite to Exchange. If you love Outlook, Exchange works very well and offers many more features.
  • If you want my help with any of the above options. please use my calendar below to get on my calendar for a no cost consult.

Feel free to leave a comment if this blog helped you! I am enjoying reading and replying to them.

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Office 365 Helpdesk Support Services

| May 25, 2018 | 0 Comments

Office 365 Helpdesk Support Services

If your company is looking for general helpdesk services, my business and my referral team can cover all your helpdesk needs.  I support Office 365 and Outlook Helpdesk. I offer prepay tickets and support mostly smaller teams. If you have a larger team, as I said before…I have many referral teams depending on your size. Sometimes it’s hard to find the right company that understands your needs. Here we have you covered or I can refer you to someone who can.

If you would like to schedule a 15 min consult, please call me at 952-681-7969.

 

 

 

 

 

 

Office 365 Course #7 GDPR Overview

| May 24, 2018 | 0 Comments

Call That Girl’s Office 365 Course #7 GDPR General Data Protection Regulation Overview

Office 365 Course 7 GDPR for technicians. Welcome to Call That Girl’s Office 365 Courses, created for technicians, by technicians. Feel free to watch all the videos here on www.callthatgirl.com/courses or watch on the playlist here on YouTube.

? These courses are brought to you by our sponsor AppRiver. My vendor of choice for all my Office 365 client sales and support. If you’re a tech looking for a new Office 365 partner, I highly recommend AppRiver, sign up today! https://callthatgirl.com/appriver-partner-form

 

 

 

 

 

 

Helpdesk Support Services in El Paso TX

| May 23, 2018 | 0 Comments

Helpdesk Support Services in El Paso TX

If you are in the El Paso TX area looking for an outsourced IT Helpdesk company, let Call That Girl introduce you to many IT providers. Some may be in El Paso TX and some might be in a neighboring city/state. Sometimes it’s hard to find the right company that understands your needs.

Call That Girl helps generally with Outlook and Office 365, but she has contacts all around the world that can help service your outsource needs. Some folks contact CTG for help with managing large servers, some just need router setup and installations. Whatever you need, start with contacting me for a 1 hour consult and let CTG help you find the best provider in your area.

If you would like to schedule a 15 min consult, please call me at 952-681-7969.

 

Helpdesk Support Services in Denver Co

| May 23, 2018 | 0 Comments

Helpdesk Support Services in Denver Co

If you are in the Denver CO area looking for an outsourced IT Helpdesk company, let Call That Girl introduce you to many IT providers. Some may be in Denver CO and some might be in a neighboring city/state. Sometimes it’s hard to find the right company that understands your needs.

Call That Girl helps generally with Outlook and Office 365, but she has contacts all around the world that can help service your outsource needs. Some folks contact CTG for help with managing large servers, some just need router setup and installations. Whatever you need, start with contacting me for a 1 hour consult and let CTG help you find the best provider in your area.

If you would like to schedule a 15 min consult, please call me at 952-681-7969.

 

Helpdesk Support Services in Seattle WA

| May 23, 2018 | 0 Comments

Helpdesk Support Services in Seattle WA

If you are in the Seattle WA area looking for an outsourced IT Helpdesk company, let Call That Girl introduce you to many IT providers. Some may be in Seattle WA and some might be in a neighboring city/state. Sometimes it’s hard to find the right company that understands your needs.

Call That Girl helps generally with Outlook and Office 365, but she has contacts all around the world that can help service your outsource needs. Some folks contact CTG for help with managing large servers, some just need router setup and installations. Whatever you need, start with contacting me for a 1 hour consult and let CTG help you find the best provider in your area.

If you would like to schedule a 15 min consult, please call me at 952-681-7969.