Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
I’m finding this to be a common problem with New Outlook. Some email hosts that offer IMAP are the most suspect. New Outlook has automatic setups and I have seen sometimes that some hosting companies are on older servers with technology that force you to try to set it up manually. And that’s not even a guarantee it will setup.
Here are a few options to help you get your email setup:
Setup from launching New Outlook
If normal setup fails, then try setup manually via Windows
If all these fail
Other tips:
If you are trying to log into iCloud and get an error from Microsoft, it’s most likely because you have a Microsoft account with the same email as your iCloud. Microsoft will always setup itself first, so then you need to change your Apple ID. I did this last week for a client, it was actually pretty easy.
Keep in mind that most of your data in classic Outlook if you’re using POP with PST will not be in the New Outlook. IMAP email will most likely be there. Exchange and Google Workspace will be there. Any calendar or contacts with (This computer only) will not be there. You will need to export that data from classic Outlook into the server via classic Outlook. This is a very confusing topic to explain in a blog post. Feel free to reach out if you want help doing this.
That’s it for now, other than what I posted as of Sep 21, 2024 I have no other options, but I will add on as I find new solutions. If you need my help migrating data from classic Outlook to the New Outlook, use the form below to get in contact
Well, so far with my research, I can only find one way to analyze email headers. The end user has to have Message Header Analyzer added to the Integrated Apps in 365 admin deployed. Then in New Outlook, the MHA will show up and you have the end user copy and paste the information and email to you. See images below.
They have to double click the email and then the MHA icon shows up. They can click on it and then they will see the information. They can change the view to how you want. I noticed they just added “classic” view (as of Sep 21, 2024) and then they can copy and email to you. They need to click on the gear icon for this.
I don’t know much about analyzing headers to be honest, but it’s one of the things in my research I wanted to figure out right away as I do work with email delivery issues and often have to send the headers to others to help. If you need my help, use the contact form below.
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Want to contact me? Fill out the form below!
Want even more information or use other social media/communities?
Want to contact me? Fill out the form below!
As of today, Sep 20, 2024 the only option is to “move” folders in New Outlook. Goodbye the good old days of copying folders to other folders in Outlook. You probably moved folders to a PST file and also as of right now, you cannot open PST in New Outlook.
Moving folders to the In-Place Archive is an option but with New Outlook, it really doesn’t matter. It’s all just one big search engine now. If you need my help, use the contact form below.
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Want to contact me? Fill out the form below!
Notes have been moved in the New Outlook. Instead of being in the “blade” (left side bar of Outlook or bottom left side of Outlook), they now can be found in the folder list of the folder pane. Notes definately got an upgrade! They work and look the same, will still sync with your phone (Outlook.com and Exchange only). If you need any help with New Outlook, use the form below to get in contacts.
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Want to contact me? Fill out the form below!
Update Oct 7, 2024
Yes, you can drag an email to the calendar in New Outlook. You do need the “My Day” toggle turned on, see image below.
Then you can drag your emails to the calendar, as of the data of this post, you cannot drag an email to “contacts” in New Outlook.
Need other help with the New Outlook? Contact me below and let me know your issues.
Want even more information or use other social media/communities?
Want to contact me? Fill out the form below!
