Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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How to print to a PDF in New Outlook

| October 27, 2024

How to print to a PDF in New Outlook

Two options:

In the inbox, click on the email you want to print to PDF. Hit the control + P on your keyboard and this will launch up print and you can chose to print to PDF or your own printer.

The other option is double click on the email you want to print to PDF, click on the 3 dots on the right top side of the window that pops up. “More Actions” and then select “Print” in the options available.

If you need my help with New Outlook, please use my contact form below.

How to change the Zoom level in New Outlook

| October 27, 2024

How to change the Zoom level in New Outlook

Unfortunately, the Zoom levels have changed in the New Outlook. You can go to “Settings” and then click on “Mail” and “Layout” and change the “text size and spacing” to small, medium or large. The New Outlook is more of a cloud application and there is very little you can do to change the size in the app. If you need the size larger than the “large” option, you might want to consider moving to the OWA and then you can change your browser window to be a much more larger size.

If you need my help with New Outlook, please use my contact form below.

How to Remove Show More Options in Windows 11 Properties

| October 27, 2024

How to Remove Show More Options in Windows 11 Properties

Not the best fix, but one I can live with. Click on the Shift key when you click on the folder you want to see properties of. This will expand to show everything versus click on the “Show More Options” which is annoying to technicians. None of the reg hacks I’m seeing works, but I found this option in my searches. As I said, I can live with a keyboard shortcut! Super annoying as I look at properties often.

Hope this helps! XOXO

Lisa

 

 

FIX OneDrive Error Code: 0x8004016C

| October 25, 2024

OneDrive Error Code: 0x8004016C

This is an error I have found when setting up OneDrive on a new computer. The fix I found that work is to remove McAfee but you have to run the removal software. I got the download from MajorGeeks.

If you need my help, use the form below to get in contact.

Does New Outlook Work Offline

| October 19, 2024

Does New Outlook Work Offline

On Oct 19, 2024 I did some testing and I would not say it was reliable yet. In time I’m sure Microsoft will have a better offline version, I would think they have to as some people aren’t online all the time because of travel, flights/location, etc.

Few things I found:

  • I did turn off my internet and launched New Outlook. The first time, no emails would do a draft to reply. I got a white space. I could not view any emails in folders. Then I toggled internet back on, then off and it seemed to be happier and I could reply but not view some of the emails in folders. Maybe if I gave it more time it would load up more but I’m in testing mode now so I’ll update when I have more results.
  • I also found you can go back 180 days for offline use, see image below on where to change the settings
  • I also tried to send a message offline but when I went back online, they never sent. I got an error. I had to resend it again.
  • Offline should be on by default, you can click on the gears in the upper right corner and then you can see the offline settings here

Remote

| October 19, 2024

Please click on the image below to download Lisa’s remote support app.