Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
New Outlook changed many things and one is how to find the total number of emails in a folder. The classic used to have a view at the bottom left corner of Outlook. Now you have to put your mouse in the three dots on the right side of the folder in the folder pane. A quick view of the total will pop up for you to see.
Or you can right click on the folder and then you can see more options, the total is at the top.
If you need my help with any New Outlook issues, use the form below to get in contact with me.
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When you launch the New Outlook for the first time, it will ask you to type in your email address. If you are launching from the classic Outlook, it might remember some of your accounts you had setup before you switched over. If they don’t automatically set up, then you have to log in to each one again and this will require the passwords and 2-step authentication/Multi-factor Authentication. If you don’t have security set up, then be prepared to do this at that time.
Few things to keep in mind, if you have many email accounts such as comcast.net, iCloud and Gmail, you might have some issues if you have used these email addresses with other types of accounts.
Example: If your iCloud account has a Gmail address, iCloud will not set up in the New Outlook. If your iCloud is setup with a comcast.net email, it will not set up the iCloud. I can count numerous ways you might have issues but if you do, I can help figure it out for you. Use the form below to schedule time.
Once you have one account added, then you can add new accounts by going to the bottom of the folder pane and click on “Add account” and the same pop up box will show up.
You can also add accounts by clicking on the gear icon in the upper right corner of the New Outlook. In the left hand side of that box, you will see “accounts” and under “email accounts” you can see all of the accounts in your New Outlook and also add more there. Or remove accounts.
I hope this helps you, again if you need help, use the form below to contact me.
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As of Sep 14, 2024, New Outlook does not support POP or any PST files. Microsoft does have plans in 2025 to add PST files in “view” only. Meaning you cannot reply from those emails, move those emails or do anything but read only. You would need to import them into a cloud server through classic Outlook first. Microsoft Exchange or Google Workspace are the two favorite choices. Once you upload them to the cloud email server of your choice, then you can use those emails in the New Outlook. Move them around, reply from them or do whatever you wish.
I recommend before you do this, you organize your PST data a bit. Some folks have decided to not import very old data or deleted items. The New Outlook does not have a size limit as it’s really a true “cloud app” and doesn’t store local data.
If you need help with importing your PST files, use the form below and schedule a 10 min consult. I can offer a quote for you on how long this process will take.
One last thing, if you have calendar, contacts, notes and tasks in your PST file, then you will need to migrate that data to a cloud server. Microsoft Exchange is what I recommend if you want to use the New Outlook.
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If you had custom forms in classic Outlook, as of right now they are not able to convert to the New Outlook (Sep 10, 2024).
Custom forms were not something I got into developing for clients, but I know many that have them and spent a lot of money creating the perfect forms. If you have access to your forms in another version of Outlook or still have access to classic Outlook, I would consider making a list of everything that form did you for you (custom forms can do many different functions) and try to figure out some other options. Feel free to contact me for ideas.
New Outlook so far will only use “365 connected apps” so you might want to find a company that has an app similar to what you need (you can search this in New Outlook (see image below). If you are a larger company needing your own 365 app, then you want to search for a Power Apps consultant. I’m still unsure about where to look for someone as I’m in my first year of researching all the changes New Outlook will have.
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Hi Folks, yep, your contacts from classic Outlook might not show up in the New Outlook. Here is why and I’ll give some tips on how to get them from classic to New Outlook.
The New Outlook is cloud server only. Meaning, if you are using a cloud based email program that has contacts included such as Microsoft Exchange, Outlook.com, Google Workspace, Gmail, Yahoo and AOL (should) then your contacts should show up. The issues is that many of you have (This Computer Only) contacts or PST contacts.
Those contacts need to be exported from classic Outlook to a CSV file and imported into the web browser contacts area to get them into the server. Kind of confusing yes, but it’s easier when I do it maybe. I’ll have a video out soon about how to do it yourself. Keep in mind that any custom CRM, fields, distribution groups, categories might be lost during this export. The only “guarantee” I can offer is to use Microsoft Exchange. It exports the same data (so far), but the New Outlook lacks, well….features you love.
This is my first post about contacts and the New Outlook. I have much more to come in the next year or so.
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