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Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Where are the quick steps in New Outlook
Where are the quick steps in New Outlook
New Outlook does not have the feature in the standard view, so you will need to change the view. Good news for Microsoft Exchange and Outlook.com users, it should have migrated over nicely for you. POP/PST and IMAP users might have to make a new quick step.
In New Outlook, you need to change your view to “classic view”
Click on “View’ in the top navigation bar
Click on “Layout”
Click on “Ribbon”
Change to “Classic View”
Click on the “Home” tab and you will see the quick steps again and can use it for your emails to go to folders.
If you need my help with this or any other New Outlook issue, please use the form below to get in contact.
Want even more information or use other social media/communities?
- Join my newsletter list
- Love podcasts? You can download my “New Outlook Podcast” on Apple, Spotify or direct link here https://callthatgirl.podbean.com/
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Call me at 612-865-4475 or email lisa@callthatgirl.biz
How to make a rule in New Outlook
How to make a rule in New Outlook
In New Outlook, to make a rule:
- Click on the gear in the upper right corner
- Rules
- Select the account you want to make the rule for
- Then create a rule
- Test it
- See it if works in your New Outlook/phone/webmail
If you need my help, with finding old rules in Classic Outlook, please reach out using the contact form below.
Rules are missing in New Outlook
Rules are missing in New Outlook
If you are new to “New Outlook” and just switched from Classic to New, then your rules are possibly in the classic Outlook profile and not stored on a server. The New Outlook only works with the email server of your email hosting company.
Example: If you have a Microsoft Business Exchange server or Microsoft Outlook/Hotmail, MSN email then your rules should be on the server.
Example of emails that have local rules setup: POP/PST and IMAP. Some IMAP email rules will work if you have them setup on the email server but most folks use local rules in Outlook.
If you have access to the old rules in classic Outlook, then you can export them and import them into a new server only in classic Outlook. And the bad news, it most likely won’t work well. I’m going to recommend you make the rules on the server from now. Rules do work in the New Outlook but it depends on your email host. You might want to try first.
In New Outlook, to make a rule:
- Click on the gear in the upper right corner
- Rules
- Select the account you want to make the rule for
- Then create a rule
- Test it
- See it if works in your New Outlook/phone/webmail
If it does, then you are good to go! If not, then your email host might not allow rules from New Outlook. Try making a rule/filter on the webmail side and then it might work in New Outlook
If you need my help, please reach out using the contact form below.
New Outlook Migration
New Outlook Migration
Hi folks, this is the form I’m asking all my clients to fill out before the schedule a 10 min consult or their onboarding appt. This form has a lot of details I need to know, if you don’t feel comfortable adding any information to the form no worries, please just let me know during the time we have together. I ask for this information so I know what you let you know during our appointment. New Outlook has a lot of configuration changes from Classic Outlook and I’d rather know up front what you have/need so I can set it up correctly or know what issues I will have during your migration.
New Outlook Migration
Please fill out this form with as much information as you can. The rest I can get during the onboarding.
Want even more information or use other social media/communities?
- Follow my New Outlook Articles on Linkedin: https://www.linkedin.com/in/callthatgirl/recent-activity/all/
- Interested in learning about New Outlook? Read my New Outlook Resource Guide, with all my links to articles, YouTube videos and podcast https://callthatgirl.biz/new-outlook-resource-guide
- Follow my YouTube Channel where I post more videos, click here https://youtube.com/callthatgirl
- Follow me on Linkedin, I will be posting articles there www.linkedin.com/in/callthatgirl
- Love Reddit? Join my community https://www.reddit.com/r/NewOutlook
Want to contact me? Fill out the form below!
SOLVED: Outlook Error 0x800CCC0E
Outlook Error 0x800CCC0E
This is an error I got when I was helping a client setup a Gmail account in her Outlook. When it won’t connect, I do a series of things to get it working. See list below. Then if these fail, it’s usually McAfee. You have to run the McAfee removal tool, just uninstalling it does not work. This might not work for you but removing McAfee is a good first attempt, then try the rest. It’s so buggy with Outlook and it’s deeply embedded firewall. Microsoft and Google are fighting with this all the time, very hard to keep up with.
Things to try
Turn on “less apps” in Google security
Be sure 2-step is on in Google security
You can setup an app password but the new Microsoft connector doesn’t need it
Uninstall McAfee/Run the full removal software
Disconnect the current Microsoft connectors in Google security
Verify all Office and Windows updates are current
Outlook will maybe have a sign in prompt after doing all this, then you can “sign in” and it might not take the first time, relaunch Outlook and it should work.
If you need my help, use the form below to get in contact.
How to add a PST to New Outlook
How to add a PST to New Outlook
Just saw it yesterday folks! Please read this and if you need my help migrating data from a PST to a server so you can use the data more, please use the form below and get in contact.
- Click on the gear (settings) in the upper right corner.
- Under “Accounts” you will see “General” and in that list will be “Outlook Data Files”
You can add your local PST files there, but keep in mind, all you can do is read the email. You cannot move, copy, reply from that PST. It’s view only.
This PST feature might not last forever and it’s not that useful for Outlook super users. I have hopes that this might change but be prepared for a data migration to a server.
PROS
- New Outlook is super fast for searching and discovery
CONS
- Cannot reply, move/copy or do anything with the emails. New Outlook freezes when opening a large PST
- Cannot view contacts/calendar/notes/tasks in a PST file, only email and folders
- Doing any migrations from a PST to a server in New Outlook is not possible, I recommend you do it soon before you aren’t able to
- You cannot export a PST from New Outlook, you can only add it
- No categories, sorting options
Future thoughts
- If you are moving your PST data to the cloud (MS servers, Google, etc) you can put your deleted items in a PST (for now) and then just add that PST and save yourself server space.
- I will highly recommend though that any data you want to view in the future be moved to a server like Exchange/Google Workspace, etc. I can help with this if you need to migrate email from a PST to an online server.
