Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Microsoft 365 for Law Firms

| July 23, 2026

Microsoft 365 for Law Firms

This is exactly the work I do for small law firms, support their Microsoft 365 with no long-term contracts or monthly commitments,just experienced, hourly support when you need it.

My focus is Microsoft Outlook and Microsoft 365. With more than 30 years of HelpDesk and consulting experience, I help clients troubleshoot complex Outlook and Microsoft 365 issues, integrate data across multiple platforms, and provide hands-on guidance for everything from everyday support to major transitions involving Microsoft systems.

I work with a diverse range of clients, including solo entrepreneurs, small businesses, corporate and commercial organizations, IT departments, and managed service providers (MSPs). Whether you need a quick fix, a second opinion, end-user training, or ongoing project assistance, I adapt to your needs and work at your pace.

All services are provided remotely, allowing me to assist clients throughout the United States and beyond without the delays and expense of onsite visits.

If you’re looking for an independent Microsoft Outlook consultant who can step in quickly, solve problems efficiently, and explain things in plain English, I’m here to help without the pressure of contracts or recurring fees.

Feel free to use the form below if you’d like to schedule time for a quick chat on how I can help you.

 

Best Outlook Calendar Synching Options

| July 23, 2026

Best Outlook Calendar Synching Options

Hi folks, below is a list of all the calendar synching options I can think of. These work with Outlook Classic. New Outlook has a completely different way of synching, so that will be for another time.

While I go through the list, I’ll also explain some calendar types you might have now and those options that come with. Video below.

Top of the list is of course, Microsoft Exchange

This type of account offers the best calendars in my opinion; it has so many benefits and is really worth the price. Besides just running smoothly in Outlook, it has all the functions of a PST file, but is better. Exchange allows the categories, colors, fields, sharing permissions, and many options that beat any other calendar. It also fully synchronizes with phones and other computers, iPad, tablets, etc.

IMAP (This computer only) calendars has less options

(This computer only) calendars are by far the worst calendar (natively only on your computer) and can often get deleted when someone deletes that Outlook profile it’s connected to. The file that manages the calendar is in an “OST” and can only be exported out via Outlook’s import/export feature. These files are extremely hard to back up and aren’t usually in any backup programs at all. OST files typically aren’t backed up by online programs like Carbonite, iDrive, etc. (you should check to see if these are). If you have IMAP now and want to have Exchange, please schedule time to chat about your migration.

The only solid option I know of is download Gsyncit from Fieldston. It is only for GMail IMAP users. Other folks with let’s say BlueHost, Network Solutions have to find something else. Some of my clients opt to use iCloud (read below) or move to Exchange.

POP/PST

These calendars in the PST are way better than the IMAP “This computer only” as they have most of the functions that the Exchange calendar has and the data is in a local PST file that can be backed up by online program, but they don’t have any synching options. iCloud is the best option if you have an iPhone. Gsyncit can be used if you have Gmail. Companion Link is a product I still see out in the wild.

iCloud calendars

This is the type of account I use for folks that have many different email types and have an iPhone and want to see and use their iPhone iCloud calendars.

Gmail users

I have a 3rd party program that I use to help sync Gmail IMAP and POP users with their Gmail calendars. The name is Gsyncit from Fieldston. It’s affordable and works great with (this computer only) and POP calendars.

I have a supporting podcast that goes more in depth if you want to listen (link below). Here are the simple explanations though, I cover these when I help clients who have calendar issues. If you want to synch your Outlook calendar and contacts with your phone, I can help with many options.

If you need my help, please use the link below to get in contact

 

RFQ: Terradyne Engineering, Inc Master Plan fake or real email

| July 15, 2026

RFQ: Terradyne Engineering, Inc Master Plan fake or real email

If you are searching this email title, it’s a phishing email. I got it today and found the reply-to email being send to the fake Terradyne domain. Notice the lower case “v” instead of lower case “y”. This is a common tactic hackers use to try to trick you. Email is below. Don’t reply it to it or click on any of the information in the email if there are clickable links.

swilson@terradvne.com


How to turn off Copilot in Outlook

| July 7, 2026

How to turn off Copilot in Outlook

Copilot now has been enable for some licenses with Microsoft 365. If you’re not using it and want it off or disabled, here are the insructions.

This is for Classic Outlook and New Outlook.

Go to https://outlook.office365.com/

In the upper right area, there is a gear icon.
Click on that and in the settings pane on the left hand side, click on “Copilot”
and there you can toggle to “turn off Copilot”

This can take up to an hour to remove from your version of Outlook, you might want to close and reopen Outlook again.

If you need my help with this issue or any other Outlook/365 issues, use the form below to get in contact.

Microsoft 365 Business Podcast

| June 28, 2026

Microsoft 365 Business Podcast

Welcome to Call That Girl’s Business & 365 Podcast. I’m Lisa Hendrickson and have been podcasting since 2011. I have had 4 different podcasts (55K downloads), all which changed due my business changing. This time around, I am focusing on sharing stories, tips and information to a wider audience: Tech saavy business owners, entrepreneurs, IT professionals, managed service providers, and Microsoft 365 administrators. Each episode will cover what’s happening now, business trends, accidental CIO tips and an Ask Lisa section.

Topics include Microsoft Outlook, Microsoft 365 administration, GoDaddy migrations, business email, Microsoft licensing, email security, DNS, Microsoft Teams, OneDrive, SharePoint, Entra ID, and practical technology advice for growing businesses. If you’re responsible for your company’s email, Microsoft 365 environment, or technology decisions, you’ll find practical conversations based on decades of hands-on consulting experience. And I hope you enjoy some light banter because technology does have some laughs, “misery loves company” and I share those stories too. Working in tech or being the CIO of your business can have it’s laughs.

The podcasts and video links for each show will be listed. You can subscribe on the podcast directly on Apple or Spotify or YouTube as well.

Podbean: https://callthatgirl.podbean.com/

Apple: https://podcasts.apple.com/us/podcast/call-that-girls-business-365-podcast/id1761264434

Spotify: https://open.spotify.com/show/3FXwYf5h5UH1tJQjMSVs1m

YouTube: https://www.youtube.com/@CallThatGirl


July 12th, Microsoft Migration Checklist 

In this show I run through a checklist of things on the computer that might cause issues before a migration. This is not a full 365 migration checklist.

 

 


July 5th, 2026. In this show I discuss last week’s jobs that either took longer or had unexpected bumps in the road.

We all hope migrations go smooth but it’s learning how to get through them that makes them seamless

LinkedIn newsletter https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7306074119194779649

Call That Girl’s Newsletter https://callthatgirl.biz/keep-up-with-call-that-girl


June 28th: This week’s “Call That Girls Business and 365 Podcast”

Covers discussing moving from IMAP to Exchange, Microsoft To Google and tips for the accidental CIO.

LinkedIn newsletter https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7306074119194779649

Call That Girl’s Newsletter https://callthatgirl.biz/keep-up-with-call-that-girl

GoDaddy’s 18 bullet points post: https://callthatgirl.biz/how-to-leave-godaddy-for-microsoft-365-without-losing-email-data-or-users/

 

 


 

Freelance Consultant for Microsoft Outlook

| June 16, 2026

Freelance Consultant for Microsoft Outlook

This is exactly the work I do for clients. When I say freelance, I mean there are no long-term contracts or monthly commitments—just experienced, hourly support when you need it.

My focus is Microsoft Outlook and Microsoft 365. With more than 30 years of HelpDesk and consulting experience, I help clients troubleshoot complex Outlook and Microsoft 365 issues, integrate data across multiple platforms, and provide hands-on guidance for everything from everyday support to major transitions involving Microsoft systems.

I work with a diverse range of clients, including solo entrepreneurs, small businesses, corporate and commercial organizations, IT departments, and managed service providers (MSPs). Whether you need a quick fix, a second opinion, end-user training, or ongoing project assistance, I adapt to your needs and work at your pace.

All services are provided remotely, allowing me to assist clients throughout the United States and beyond without the delays and expense of onsite visits.

If you’re looking for an independent Microsoft Outlook consultant who can step in quickly, solve problems efficiently, and explain things in plain English, I’m here to help—without the pressure of contracts or recurring fees.

Feel free to use the form below if you’d like to schedule time for a quick chat on how I can help you.