Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Outlook Subject Matter Expert

| November 14, 2020 | 0 Comments

Outlook Subject Matter Expert

How my expertise can help you

As a highly skilled technician and Microsoft Outlook expert, I offer email and Outlook repairs and configuration, as well as email migrations to Microsoft 365. In the legal field, I’m available for expert search, e-discovery and investigations requiring data recovery.

My expertise goes beyond the technical. In two decades of working with users and companies on Outlook and other 365 products, I’ve become not just a software specialist but a bit of a behavioral specialist. Knowing how people think, react, and work with these products gives me a huge advantage in setting up Outlook and configuring other complicated systems. Understanding how people tend to manage their own data also helps me in finding and recovering missing data, whether intentionally destroyed or deleted by accident.

Think of me when you need to:

  • Search and recover lost and deleted emails, contacts, tasks, calendar events
  • Recover email that was intentionally deleted
  • Recover email that was accidentally deleted
  • Find missing PST and OST databases
  • Discover and collect lost emails needed for a legal matter
  • Investigate email hacking
  • Investigate employee theft or sabotage

I can show you how to:

  • Protect yourself and your firm from phishing scams
  • Understand your cybersecurity risks
  • Set up email transfer for legal matters
  • Use Outlook as a CRM to replace firm software
  • Migrate email accounts from POP or IMAP to Microsoft Exchange
  • Migrate data from local servers to SharePoint/Teams
  • Test your data restoration capability

Need a trainer or speaker? I can cover:

  • Research and search tips and tricks
  • Cybersecurity best practices
  • Investigation techniques
  • How to manage multiple email accounts
  • Inbox and folder management across devices
  • How to manage large email accounts with other databases for search requirements
  • Guidelines for sharing contacts with company staff
  • Guidelines for sharing data outside your organization

Legal experience includes:

  • Setting up email security and training for smaller law firms
  • Offering Outlook expertise to supplement IT departments’ work at larger law firms
  • 10 years of experience with finding evidence and documenting findings
  • A growing roster of legal and paralegal clients
  • Past speaker, ABA TechShow conference
  • BS, Criminal Justice & Law Enforcement, Winona State University

How I work:

  • All my services are available remotely using the remote support software LogMeIn Rescue
  • Also available for on-site work

Click to schedule a no-cost consultation!

 

Keller Williams Gmail Outlook

| October 23, 2020 | 0 Comments

Keller Williams Gmail Outlook

I’m Lisa Hendrickson, an email and Outlook expert. I work with many clients who work with KW email, gmail and their many computers and devices. Keller Williams offers a Gmail/IMAP account for you and many of my KW clients need way more than that. I can help you with repairing your KW email problems and help you with new solutions that work great with your Outlook, phones and other employees you have.

Contact me today for a free consult!

How to merge PST file with Outlook 365

| October 22, 2020 | 0 Comments

How to merge PST file with Outlook 365

This folks is somewhat easy to do if you follow my instructions here. First learn this important lesson, never delete an Outlook profile until you are absolutely sure the data has migrated up to the server and you see it in your new Outlook profile. Many people assume it’s merged and imported correctly and they delete the old Outlook profile. This is a dangerous assumption.

Step 1 – Create a new Outlook profile. You can do this in the mail app in the control panel.

Step 2 – Add your Microsoft 365 account to the profile

Step 3 – Then use the import/export wizard in Outlook.

Step 4 – Your PST will then import/merge into your Outlook profile that has the Microsoft 365 account setup

Step 5 – Let it upload for as long as it takes. Until you see the “uploading” stop at the bottom of your Outlook, it’s not done. Leave Outlook open all night if you have to. Turn off sleep mode on your pc if you need to.

Step 6 – Verify you see the data on the www.portal.office.com (Online Outlook)

Step 7 – Look in the new profile for all the things that might be missing. Calendar, contacts, autocomplete, signatures, etc. You might need to go to the old profile to export those items to import in the new profile. Again, do not delete your original profile. 

Step 8 – Once completed, then go back to your mail app in your control panel and set the new profile as the default.

If you need my help, please use my online calendar below to schedule time. Thanks! I hope this blog was helpful.

 

Outlook Corporate Trainer

| October 21, 2020 | 0 Comments

Outlook Corporate Trainer

Lisa Hendrickson, doesn’t just offer expert level Outlook repairs, she also enjoys training large groups on how to use Outlook in a most efficient way. She uses her years of helping clients with Outlook tricks to help anyone learn how to mange their inbox, folders and the 100’s of emails received per day.

Not all groups need the same training. Lisa likes to train in groups by job title. An executive administrative team will need different training that the sales team. CEO and VP’s will want to delegate more inbox and leave their time for decision making and running the company.

Keller Williams Email Outlook Problems

| October 21, 2020 | 0 Comments

Keller Williams Email Outlook Problems

I’m Lisa Hendrickson, an email and Outlook expert. I work with many clients who work with KW email, gmail and their many computers and devices. Keller Williams offers a Gmail/IMAP account for you and many of my KW clients need way more than that. I can help you with repairing your KW email problems and help you with new solutions that work great with your Outlook, phones and other employees you have.

Contact me today for a free consult!

Managed Services Chambersburg

| October 12, 2020 | 0 Comments

Managed Services Chambersburg

Solinkit offers managed services at their office in Chambersburg PA. Solinkit assists home and business users with computer repair, WIFI, websites, managed services, VOIP and much more. Contact them today at (717) 267-2018

Solinkit is one my my website partners. You can check out their parent page at Launchux.com