RSSCategory: General

Internet Explorer 9 (IE 9.0) Problems and Issues

| May 15, 2011 | 0 Comments

Welcome to the wonderful world of Internet Explorer 9 or the not so wonderful world of Internet Explorer 9. I downloaded it a few months ago and did not have great success with it, so I uninstalled it and went back to IE 8.0. My main reason for uninstalling was that the tools I needed for work (LogMeInRescue) did not work on IE 9.0. It’s not the fault of IE 9.0, it’s that my product wasn’t built for it. But that will happen with many programs you all use. You may be on Facebook and now a game will not work, because it’s not ready for IE 9.0 yet. Or you will be on a website that used to work (it was maybe an interactive website) and now does not work for you.

Many of you are on Windows 7 and are automatically getting the download for IE 9.0. Some of you are getting it automatically and have no choice. Some of you have your updates set to notify you, and then you can have a choice to download and install it or not.

What if you are an XP user? You cannot download IE 9.0. You are only going to be able to install IE 8.0

Call That Girl’s tech team is not installing it for clients. We just do not feel that all the main programs people use online is ready for IE 9.0

Here is a link provided by Microsoft for more information on downloading or uninstalling IE 9.0

http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9

Final thoughts, if you want to try it, it’s not bad. I am not too happy with the look and feel of it and will probably stay on IE 8.0 until I have to upgrade. If you need help with this issue, feel free to book an appt with us on the form below.

Mac OS X Gets Its Very Own Fake, Malicious Antivirus Program

| May 7, 2011 | 0 Comments

Re-blogged from http://www.geekosystem.com/mac-defender-fake

Need proof that Mac is catching up to Windows in a big way? Security firm Intego reports that it has recently observed in the wild a malicious, fake ‘antivirus’ app appearing on computers running Apple’s Mac OS X operating system. Windows, of course, has been host to such programs for about as long as the Internet has existed. Apple’s fake, malicious antivirus program has a much slicker interface, though.

Called “MAC Defender,” the app functions similarly to comparable PC scam programs: It claims that the user’s computer has been infected with viruses and asks the user to pay for the program via credit card. Protip: Don’t provide your credit card number to MAC Defender.

For full story: http://www.geekosystem.com/mac-defender-fake/

Daily Deals Gone Wild

| April 22, 2011 | 0 Comments

I have noticed a complete internet craze lately that is driving me crazy. These daily deal companies are coming out faster than the deals! I think in the past week, I have received 20 emails about a daily deal of sorts. My BANK even started sending one out every day. I signed up of course to get in on it, but they haven’t returned my email. Apparently, computer repair is not a HOT item for daily deals. Here’s a daily deal for you, 2 for 1 computer cleaning! Ok, if you are reading this and are serious, I will accomodate that request!

What I find funny with these deals, is that Groupon has turned me down, Star Tribune has turned me down and those that have allowed me to do a daily deal, none have sold. I try too to give out a good deal, but computer repair doesn’t really work well in the hot sales market. Now when people get a virus, they are more than willing to pay for it when it happens, but not for a general cleaning and virus spot check, or to maybe prevent a virus. I think people like to work off panic and shock and buy now, buy now! It’s a shocking deal, so buy it up!

 I wonder if this will keep growing or get old and get over with by the end of the year. Phase or phrase?

“Remember Groupon” ?

“Groupon reinspired the internet”

That’s all I have today folks, sorry my blogs have been so bad lately or non-existant. Busy gal here, and I have committed to coming back.

Have a great weekend!

Free Virus Spot Checks!

| April 13, 2011 | 0 Comments

Call That Girl will be offering free virus spot checks until further notice. Why do you need one? Because it’s probable that you have a malware virus and don’t even know it. A client of ours last week called in for a spring cleaning sale and turned out to have 100’s of malware viruses and the only indicator she saw was a slow computer. If this wasn’t taken care of, her issues could have gotten way worse down the road.

If you have another virus program and think you are safe, I would not say you are 100% protected. The big box programs we figure will protect you somewhat, but if they all worked as they should, we would not be so busy doing virus removals! So to help ease your minds, we are offering a free virus spot check with the following rules:

  • These virus spot checks must be done remotely
  • You must follow the usual guidelines of remote support, such as fill out our online agreement form
  • You must have your data backed up prior to us remoting in–if your data is not backed up, we can then work with you on backing up your data prior to the spot check (and this is GOOD for your data!). We offer online solutions so we can get your data backed up when we do your virus spot check –we will charge for this service, price will be determined on how it takes to assist ($32.50 to $48.75)
  • Before we remove your viruses with our software, we will have a discussion about what we found on your computer. If we find malicious detections, you have a choice of turning the free virus spot check into a virus removal call or we can stop the spot check, remove our program and you can get your malware removed from someone else or on your own.
  • We will not remove the viruses we find during the spot check
  • We will be using this tool to do a spot check (so you can check for yourself too!) SuperAntiSpyware
  • We will offer a discount to you for removing the virus or backing up your data  if you decide to have us do the removal–remember, not all viruses are removed by a quick scan, some are very deep and need more removal tools and knowledge than this scan tool.

Any other questions, feel free to ask! The main reason for this spot check is to make sure that everyone knows what is going on in their computer and have an opportunity to get their data backed up. To get started, fill out the form below and we will set up an appointment!

Internet Email Alerts and the Facebook Hacking

| April 6, 2011 | 0 Comments

Wow this was an exciting week with fake email alerts folks! We have received tons of client emails asking about these and yes, they are fake as all get out!

Best Buy, US Bank, Target, Ameriprise (and more) got hit . Apparently it was just email accounts that were compromised, but welcome to the world of the Super Information Highway (circa 1997). How long has it been since you have heard that term? A very long time I am sure. I say Super Information Highway because Facebook hacking and these email hacking intrusions are becoming very prevalant in today’s world. And no, antivirus protection will not help you with this, it’s all done on the inside and sitting cozy in your inbox when you wake up.

Are we safe? Probably not. Will my email get hacked even though I have it on a Go Daddy secure server called “secureserver”??? At some point I guess. What can I do about it? Not much, it’s the internet. I think in a few years our whole internet experience will be changed completely. I do think that we will have something called “an internet account” that is run by some large company and every single thing we do is run out of it. Almost like a Zuckerberg idea of sorts, but very secure with physical requirements to log in…unlike Facebook right now. Speaking of Facebook, the calls are still coming in on a weekly basis about people’s facebook accounts getting hacked. Don’t fret, the techs at Call That Girl are sniffing and testing these “I photoshopped a picture of you” chat logs and private messages. So far, our programs are keeping out the intruders. Want to know what we have? Call us for more info 612-865-4475

Moving along…What should you do if you get an email from a well known company that you service with that looks like trouble?  

  • Delete the email–who cares (I did that with my US Bank email)
  • Call your bank if you are worried, scared or nervous
  • Never click on links in these types of emails
  • Call us for a virus spot check if you did click on any links

While we are not surprised by what is going on, we are trying to watchdog it and alert our fans, friends and subscribers of this information. Always delete, ask questions later!

Lisa

The Service Pack is Back!

| March 31, 2011 | 0 Comments

Woo hoo! It’s that time for the highly anticipated and eagerly awaited SP 1 update for Windows 7.  The service pack is back!

Before we begin, let’s start off with some important things to do before you install service pack 1.

  • Back up your entire computer. Very important. It’s not that the service pack will delete files, but if your service pack update goes bad, in a worse case scenario situation, you maybe have to reinstall the operating system (Call That Girl has done 3 updates now with no problems).
  • If you need help setting up on online back up system, feel free to call us and we can help.
  • We can also help you do a back up to your external hard drive
  • Then go to your control panel and to “…..”
  • It will say that you have one important download and go ahead and start it

This update should be an hour to an hour and a half to do. Just let it go and relax a bit.