RSSCategory: General

Latest Virus Outbreak Info

| September 13, 2010 | 0 Comments

Just since Friday, I have received four calls concerning the “AV Security Suite” virus. I have been able to fix all of these remotely and over the phone, so there is still no need to bring in your computer to a shop. Just give us a call and we can have it done in about an hour and a half!

After we repair it, we can also install a lifetime license of our AV protection software.

Call for details! 612-865-4475

Has your email been hacked into? Watch out if you use free email services

| August 30, 2010 | 0 Comments

Email hacking is back in full force. I saw some relief this summer, but just in the past week I have seen two people sending me email that was not really sent from them. Their email was hacked into and and these folks are all using free email services such as Hotmail, MSN, Yahoo.

Many of these emails are sent stating you (the one with the hacked email) are on travel in Spain or England and have lost access to your money. They want  you (the recipient of the email)  to wire money, etc. Some just have a link in the message. Never click on those links!

What the hackers do

They get your email login and password, log into your account and do the following:

  • Sends spam messages to your entire contact/address book
  • Turn on your vacation reply, so anytime anyone emails you, a spam message gets sent.
  • Possibly will change your password so you cannot log back in
  • Cause a lot of problems for the person that they hacked

If you are the victim of a hacker, and can log into your account, here is what we recommend:

  • Changing your passwords and security questions as soon as possible
  • Email everyone telling them you have been hacked and do not reply to that message
  • Report this to your email provider
  • Change your social media passwords to not be the same as your email passwords

If you have tried changing your password and it will not let you into your account, you can try to have it reset by the email provider. My last client with this problem could not get it to work, Hotmail set up a temporary forum for her to communicate with them about it, but she lost access and is now completely locked out of her account. What recourse does she have? I recommended that she get off Hotmail and pay for her own email account. For $50 a year, you will be able to avoid this problem and own your own email account.

The problem with free services, is that you get free support and on the email providers time frame. You will never get instant access back to your account and will probably have to wait in a queue until they have time for you. If you are running your business with a free email provider, I recommend getting off that account now. Even Gmail as great as everyone says it is, has support forums. No phone number to call, no quick email support.

What can you do to help prevent this?

  • Change your passwords often on your free email service
  • Change your social media passwords to not be the same as your email

If you would like Call That Girl to help you with this move to another email provider, feel free to email or call us and we can help!

612-865-4475

info@callthatgirl.biz

Thinking of buying a laptop? Read this first

| August 23, 2010 | 0 Comments

I get many folks asking me what laptop they should buy, which one is the best, etc. All models of computers/laptops end up in my shop, so they all break at some point. My opinion? Follow these simple rules and you just bought the best laptop!

1.) Figure out a budget. Remember that with a new computer, you may need to buy new software. The Office suite can run up to $300 for the full package, so keep that in mind.

2.) Make sure you buy a laptop in person. Buying online gives you no sense of how the computer feels, weighs or views in bad/good/extra light.

3.) Go to a store and make sure to check out the next few things…

  • Keyboard. Play with the keys and make sure you can type ok and see the keys. Some laptops today have the shiny look and feel and it’s hard to view and use those! It’s even hard for me and I can type 100 wpm!
  • Weight. Pick up the laptop and make sure you can carry it without problems. Many folks end up buying 10 ton weight laptops and they are very hard to drag around.
  • Screen. Check out the screen and make sure there is not too much glare. If you plan on working outside, many screens have too much glare and you can’t read the screen in natural light, even too much overhead light can be bothersome.
  • Screen width. Many folks hate the wider screens. It is not an issue for me, but for those with the regular monitors, it’s quite a change. Test opening some stuff on the computer and make sure you like how it looks.
  • Memory. Try to get 4 gig of RAM if you can. For Vista users, your computer will work like a dream. 2 gig is fine, but isn’t that great. My laptop came with 2 gig and I can’t upgrade at all! Find out if the computer can upgrade too. I’m stuck, but luckily I use a lot of internet windows, so it’s not that bad.

That’s the quick and dirty…many folks also ask about the processors and hard drive space, etc…my answer is you’ll be ok probably if you can find a computer that fits your needs with the list I gave you. Those are much more important. Of course, if you need a 320 gig hard drive, then you will of course find one that has that. Most folks today are fine with 160 gig hard drives. One of my computers at the office has a 20 gig hard drive and I am just fine!

Happy Thursday!

Lisa

Call That Girl’s Guide to Social Media eBook is on sale NOW

| August 18, 2010 | 0 Comments

YAY! It only took seven months of writing and editing and even more editing and writing. I am finally done folks!

  • $10!
  • 29 pages
  • All my secrets to marketing
  • Worksheet style learning 

To purchase or read more about the book, click here. —–>>>BUY NOW

Looking to share files? Try Drop Box

| August 6, 2010 | 0 Comments

I LOVE this tool! If you have a few documents that you need to share on two+ computer sytems, this is really the LIFESAVER. I have a few documents that I use daily and with 4 computers, it was hard to keep up with. I used to email them to myself back and forth. Very time consuming and many were large, so it took awhile to email and whatnot.

Last winter I heard of Drop Box and installed it, but wasn’t sure how to really use it. Then a colleague asked me if I was using it and I was “yeah, but not”….he said “DO IT” and then I did it and LOVE it! OMG.

I only share the important files, but I can see this becoming a tool that I really need to use. I found it you can allow many users access by allowing their email accounts into certain folders, so they have limited restrictions.

It’s cool, so if you have two+ computers needing the same files and are not on a network, this is a great solution! Test it out with their 2 gig no fee test. If you need more, you can purchase more then. Here is a link that gives me some more free space if you try it out, I get no money, just space.

https://www.dropbox.com/referrals/NTU1NzkwNjE5

Comment below if you have any questions,

Lisa

Summer computer cleaning sale $50!

| July 28, 2010 | 0 Comments
It’s been awhile since Call That Girl has had a cleaning sale, so there is no better time than now for it! These sales are very popular and we fill up our calendar fast, so we must book appointments on a first come first serve basis. Read below for the special.
 
One hour of technical support or computer cleaning for $50 (Regular price $75)
 
Rules:
  • Up to one hour of support (if you have questions about anything, this is a great time for it)
  • Telephone support only (we remote into your computer via the internet)
  • Must book the appointment by August 1, 2010
  • Appointment can be scheduld at anytime after August 1,2010
The computer cleaning includes:
*Our 13 point checklist (cleaning, maintenance checks) 
*Our secret spyware detection program with training
*IE 8 Upgrade
*Review of your computers memory and hard drive space
*Free anti-virus (this is great if your current anti-virus is near renewal!)
 
A computer cleaning is great if you:
*Haven’t ever had your computer cleaned
*Finding your internet is being glitchy lately
*Have a few questions about computers and want them answered
*Are considering getting a new anti-virus program 
 
You get a full hour, so start a list of questions and email or call to book an appointment. Any time over one hour will be billed pro-rated at $75 an hour (usually it’s 15 or 30 minutes over due to any other problems you would like fixed.)
 
Feel free to forward this blog to any of your friends and family.
 
To book an appointment, please go to our contact form and we will reply back to you!
 
Or call us! 612-865-4475